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Assistant Aftermarket Manager Jobs (NOW HIRING)

Rodney Hunt

Aftermarket Sales Assistant

Orange, MA · On-site

$18.50 - $24.25/hr

The Aftermarket Sales Assistant provides administrative and operational support for the company ... Manage inventory levels of critical spare parts and coordinate replenishment with procurement and ...

Actalent

Aftermarket Account Manger

Independence, KY

$33.65 - $38.46/hr

Aftermarket Account Manager The Aftermarket Account Manager is the primary contact for customers ... Review operating data, service history, alarm history, and machine performance to assist in ...

Ametek

Sales Manager - Aftermarket Services

Wichita, KS · On-site

AMETEK PDS is seeking a highly strategic Sales Manager for Aftermarket Services with a proven track ... Work with business jet & helicopter OEMs support centers to win new business * Assist with contract ...

Milacron

Director, Aftermarket Operations

Batavia, OH · On-site

Scope of role is inclusive of strategy development, value capture project management, digital ... If you need a reasonable accommodation to assist with your job search or application for employment ...

allegiance

Aftermarket Sales Manager

New York, NY · On-site

The Aftermarket Sales Manager is responsible for managing and procuring service and parts customer ... Identify potential customers and assist them with service and parts needs. * Develop new strategies ...

Allegiance Trucks

Aftermarket Sales Manager

Brooklyn, NY · On-site

$80K/yr

The Aftermarket Sales Manager is responsible for managing and procuring service and parts customer ... Identify potential customers and assist them with service and parts needs. * Develop new strategies ...

Ametek

Sales Manager - Aftermarket Services

Wichita, KS · On-site

AMETEK PDS is seeking a highly strategic Sales Manager for Aftermarket Services with a proven track ... Work with business jet & helicopter OEMs support centers to win new business * Assist with contract ...

Promachbuilt

Aftermarket Parts Coordinator

Forest, VA · On-site

$55K - $85K/yr

... * Assist in developing and maintaining standard operating procedures for order handling. * Support aftermarket inventory management, including stock checks and reorder requests. * Participate in ...

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Assistant Aftermarket Manager information

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How much do assistant aftermarket manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for assistant aftermarket manager in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What are the primary challenges faced by an assistant aftermarket manager in maintaining customer satisfaction?

An Assistant Aftermarket Manager often encounters the challenge of balancing customer expectations with operational limitations, such as parts availability and service timelines. Effective communication and proactive follow-up are essential to keep customers informed and satisfied throughout the service process. Additionally, this role requires close collaboration with technicians, sales teams, and suppliers to resolve issues quickly and ensure a seamless customer experience. Adapting to evolving customer needs and staying updated on new products or services are also crucial for building long-term relationships.

What are the key skills and qualifications needed to thrive as an assistant aftermarket manager?

To thrive as an Assistant Aftermarket Manager, you need strong knowledge of automotive parts and services, inventory management, and a background in business or technical education. Familiarity with dealership management systems (DMS), customer relationship management (CRM) tools, and basic financial analysis is typically required. Excellent communication, problem-solving ability, and customer service orientation help build client trust and support team productivity. These skills ensure efficient operations, customer satisfaction, and revenue growth in the competitive aftermarket sector.

What is the difference between Assistant Aftermarket Manager vs Service Advisor?

AspectAssistant Aftermarket ManagerService Advisor
Primary RoleSupports aftermarket operations, manages parts and service teamsInteracts directly with customers to diagnose vehicle issues and recommend services
Required CredentialsExperience in automotive service, possibly certifications in automotive technologyCustomer service skills, automotive knowledge beneficial but not always required
Work EnvironmentService departments, parts warehouses, management settingsFrontline customer service, dealership or repair shop
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service centers and dealerships

The Assistant Aftermarket Manager focuses on supporting and managing aftermarket parts and service operations, while the Service Advisor primarily interacts with customers to recommend repairs. Both roles require automotive knowledge, but the Assistant Aftermarket Manager has a more managerial and operational focus, whereas the Service Advisor emphasizes customer communication and sales.

What does an assistant aftermarket manager do?

An Assistant Aftermarket Manager supports the Aftermarket Manager in overseeing post-sales services, such as parts, accessories, and customer support. Their responsibilities typically include managing inventory, coordinating service schedules, and ensuring high levels of customer satisfaction. They may also help develop strategies to boost aftermarket sales and maintain relationships with suppliers and clients. This role is crucial in ensuring that customers receive ongoing support and value after purchasing a product.
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Assistant Aftermarket Manager jobs near you
Infographic showing various Assistant Aftermarket Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Aftermarket Sales Assistant

Rodney Hunt

Orange, MA • On-site

$18.50 - $24.25/hr

Full-time

Re-posted 20 days ago

Job description

At Rodney Hunt, we are problem-solvers, focused on a common purpose: solving flow control challenges of the water & wastewater industry. As a global technology and engineering leader, we provide solutions for customers in industrial and municipal markets.
Job Overview:
The Aftermarket Sales Assistant provides administrative and operational support for the company's aftermarket sales and service functions. Working under the direction of the aftermarket and sales teams, this role helps facilitate customer requests, prepare documentation, and assist with order processing for gates and water control systems. The ideal candidate is detail-oriented, service-minded, and eager to support internal teams in delivering high-quality aftermarket products and services.
Key Responsibilities:
  • Coordinate aftermarket sales orders including spare parts, repair kits, upgrades, and maintenance services for water control gate products.
  • Communicate with customers, sales representatives, production, and service teams to ensure order accuracy, scheduling, and timely fulfillment.
  • Manage inventory levels of critical spare parts and coordinate replenishment with procurement and warehouse teams.
  • Review engineering drawings to ensure accuracy, compliance with standards, and adherence to client requirements to generate quotes.
  • Collaborate with design engineers, drafters, and other stakeholders to resolve discrepancies, clarify design requirements, and ensure alignment with client objectives.
  • Process warranty claims and coordinate with customers and service teams to resolve issues in compliance with company policies.
  • Maintain detailed records of aftermarket orders, service requests, and customer interactions in CRM and ERP systems.
  • Assist in preparing quotes and proposals for aftermarket parts and services in collaboration with sales and estimating teams.
  • Track and report on aftermarket sales metrics, customer satisfaction, and service response times.
  • Support logistics related to shipping and delivery of aftermarket parts and equipment.
  • Collaborate with technical teams to stay informed about product updates, service bulletins, and aftermarket support programs.
  • Provide excellent customer service by promptly addressing inquiries and escalating complex issues as needed.

Qualifications:
  • Bachelor's degree in Business, Supply Chain, Engineering, or related field preferred; equivalent experience considered.
  • 1 - 3 years of experience in aftermarket sales coordination, customer service, or supply chain support in a manufacturing or industrial environment.
  • Basic understanding of drafting standards, GD&T, or mechanical components is required.
  • Knowledge of water control systems, mechanical equipment, or heavy industrial products preferred.
  • Proficient in ERP and CRM systems (e.g., NetSuite, Salesforce) and Microsoft Office Suite.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
Preferred:
  • Experience working in gate manufacturing, water infrastructure, or related industries.
  • Familiarity with warranty claim processes and aftermarket service best practices.
  • Technical background or experience supporting field service teams.

Working Conditions:
  • Primarily office-based with occasional visits to production or warehouse areas.
  • Standard office environment with some periods of sitting, standing, and computer work.
  • Occasional lifting of up to 25 lbs. may be required when handling parts or samples.

Equal Opportunity Employer
Rodney Hunt Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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