Assistant Aftermarket Manager Jobs (NOW HIRING)

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

The Aftermarket Commodity & Sourcing Manager (NLA/NPI) is accountable to ensure the continued availability of service, aftermarket, and low-volume HVAC components that are otherwise discontinued. The primary focus of this position includes supplier recovery, identification of alternative sources, cost control, and risk mitigation to maintain ongoing support for legacy equipment as required. Additionally, this role encompasses sourcing and procurement activities for new product development and launches, representing CSA AM sourcing initiatives.

This position collaborates closely with Service Engineering, Quality, Product Management, Manufacturing, suppliers, and Distribution teams to prevent service disruptions, minimize customer downtime, and mitigate scenarios where unavailable parts would necessitate equipment replacement. The manager is also responsible for formulating both short- and long-term strategies to support the Aftermarket RCD Business.

Key responsibilities involve implementing, maintaining, and continuously enhancing systems and platforms. Building robust internal and external networks is essential; the manager promotes collaboration among suppliers, supply chain, engineering, quality, and product management within the aftermarket ecosystem. The manager cultivates strong supplier relationships, proactively identifies new and existing sourcing opportunities, and devises comprehensive strategies to strengthen supply chain resilience while optimizing product costs.

Job Description

• Create a sourcing strategy for aftermarket parts that are discontinued, newly introduced, or from new suppliers.

• Reduce the sales backlog of "No Longer Available" items to sustainable levels for maintenance.

• Assess ongoing component support based on market demand, lifecycle, and risk.

• Join the new part introduction board and align aftermarket planning with production launches.

• Implement a category strategy for aftermarket parts in line with business objectives and HVAC market analysis.

• Identify and approve alternate suppliers when OEMs or primary vendors exit.

• Support dual-sourcing and last-time-buy options for aging parts.

• Analyze buy versus make decisions for low-volume or legacy components.
  

Supplier & Cost Management

• Coordinate supplier relationships for low-demand, high-risk parts

• Find and oversee suppliers to ensure strong partnerships that deliver quality, competitive pricing, and prompt delivery.

• Negotiate contracts and prices with vendors to safeguard the company's interests. Apply strategies to reduce costs while preserving product standards.

• Work closely with vendors to optimize tooling reuse, decrease minimum order quantities, and accelerate lead times.

• Oversee sourcing for low-volume, high-variety service portfolios where recovering costs is essential.

• Assist in cost justification when service parts must be acquired at premium rates.
  

Cross-Functional Collaboration

• Validate replacement parts' fit, form, and function with Service Engineering

• Coordinate PPAP, deviation, and risk-based approvals with Quality for service-only parts

• Assess service commitments, equipment life, and customer impact with Product Management

• Help stabilize service inventory with Supply Planning and Distribution

• Work with Supply Chain, Manufacturing, and Engineering to implement sustainable support solutions
  

Obsolescence & Lifecycle Management

• Engage in obsolescence review procedures and conduct service impact evaluations

• Provide support for decisions regarding component retirement, substitution, or redesign

• Ensure documentation is maintained to substantiate sourcing decisions for audit and traceability purposes
  

New product Introduction

• Work with engineers to ensure product design reflects aftermarket sourcing plans

• Manage quotations, requisitions, and purchase orders for new parts and supplier setup

• Coordinate with SIOP on inventory and logistics approaches.

• Standardize sourcing processes, including procurement plans, NLA, and NPI

• Support sourcing leads in contract negotiations and supplier policy development
  

Systems & Data

• Maintain accurate sourcing data in SAP / MRP

• Track part status (active, depleting, obsolete, superseded)

• Provide sourcing input for service BOMs and service kits
  

Key Success Measures

• Fewer service part shortages

• Shorter lead times, better obsolete component availability

• Stable service costs, less emergency sourcing

• Higher customer uptime, less forced equipment replacement
  

Required Qualifications

• Bachelor's degree

• 7+ years of experience sourcing, supply chain, or service parts management

• 5+ years of experience with obsolete/legacy/low-volume parts (NLA)

• 3+ years of experience with HVAC components knowledge (commercial preferred)

• 5+ years of experience with engineering change, PPAP, deviation processes

• 5+ years of experience with SAP, Excel, and data analysis

• Ability to travel in North America, up to 20% (international as needed)
  

Preferred Qualifications

• Bachelor's degree in engineering or supply chain

• Master's in engineering and or MBA

• Service/aftermarket supply chain experience

• Strong grasp of supplier risk, lifecycle sourcing, service support models

• Knowledge of extended lifecycle equipment (15-30+ years)

• Dual sourcing or rapid supplier transitions experience

• Exposure to low-volume manufacturing (job shops, CNC, sheet metal, casting)

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.