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Assistant Account Manager Commercial Insurance Jobs in Michigan

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Assistant Account Manager Commercial Insurance information

What are some common challenges faced by assistant account managers in commercial insurance and how can they be addressed?

Assistant Account Managers in Commercial Insurance often juggle multiple client accounts and deadlines simultaneously, which can be challenging when prioritizing tasks and managing client expectations. Effective time management, strong organizational skills, and clear communication with both clients and internal teams are essential to succeed in this role. Building strong relationships with underwriters and staying current with industry regulations also help ensure policies are processed accurately and efficiently. Many organizations provide training and mentorship opportunities to help new hires adapt quickly and grow in their careers.

What is the difference between Assistant Account Manager Commercial Insurance vs Commercial Insurance Agent?

AspectAssistant Account Manager Commercial InsuranceCommercial Insurance Agent
CredentialsTypically requires insurance licenses, some roles may need a bachelor's degreeRequires state insurance license; often similar educational background
Work EnvironmentSupports account managers, works in office or client meetingsWorks directly with clients, sales-focused, often in office or on-site
Employer & Industry UsageInsurance agencies, brokerages, and companiesInsurance agencies, brokerages, and independent agents
Search & Comparison IntentUnderstanding support roles in commercial insuranceSeeking sales or client acquisition roles in commercial insurance

In summary, Assistant Account Managers in Commercial Insurance primarily support account management tasks and client service, often working behind the scenes, while Commercial Insurance Agents focus on client acquisition and sales. Both roles require licensing and industry knowledge but differ in daily responsibilities and interaction levels.

What are the key skills and qualifications needed to thrive as an assistant account manager in commercial insurance?

To thrive as an Assistant Account Manager in Commercial Insurance, you need a solid understanding of insurance policies, risk assessment, and customer service, often supported by a relevant degree or insurance certifications such as CIC or CISR. Familiarity with agency management systems (like Applied Epic or AMS360), rating tools, and Microsoft Office is typically required. Strong organizational skills, attention to detail, and effective communication enable you to manage client accounts and support senior managers efficiently. These skills and qualities are crucial to ensuring accurate policy handling, excellent client service, and smooth team operations within a fast-paced insurance environment.

What does an assistant account manager in commercial insurance do?

An Assistant Account Manager in Commercial Insurance supports account managers and brokers in servicing commercial insurance clients. Their responsibilities typically include preparing quotes, processing policy renewals and endorsements, handling client inquiries, and maintaining accurate records. They serve as a liaison between clients, insurance carriers, and the agency, ensuring clients' coverage needs are met efficiently. Strong organizational and communication skills are essential for this role.
What are popular job titles related to Assistant Account Manager Commercial Insurance jobs in Michigan? For Assistant Account Manager Commercial Insurance jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Assistant Account Manager Commercial Insurance jobs in Michigan look for? The top searched job categories for Assistant Account Manager Commercial Insurance jobs in Michigan are:
What cities in Michigan are hiring for Assistant Account Manager Commercial Insurance jobs? Cities in Michigan with the most Assistant Account Manager Commercial Insurance job openings:
Assistant Account Manager Commercial Insurance jobs near you
Infographic showing various Assistant Account Manager Commercial Insurance job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Commercial Insurance Account Manager - Midwest

NavSav Insurance

Grand Rapids, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

NavSav rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

294th of 303 rated insurance

Job description

We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Commercial Lines Account Manager to add to our team. We are a rapidly growing independent insurance enterprise with over 75+ locations in 20+ states. We have access to 150+ carriers which equates to much higher retention and customer satisfaction!


We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success.


About the role:

We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need a committed account manager just like you to bring high energy and motivation to help meet goals and initiatives. The ideal account manager would be enthusiastic about this position and the part that you will play in providing best in class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today!


Benefits:

  • Medical Insurance
  • Dental and Vision Insurance
  • Supplemental Benefits
  • Paid Time Off (starts accruing immediately)
  • 2 Annual Wellness days
  • 401K/with up to 4% employer match
  • Paid Holidays
  • Remote work (upon approval)


Responsibilities:

  • Maintain and nurture relationships with existing clients and business owners
  • Conducting needs analysis with each client, making sure to uncover any gaps in coverage.
  • Managing commercial client accounts, contributing to the new business goals of the agency, and re-marketing commercial policies.
  • Provide prompt, accurate and friendly customer service
  • Respond to inquiries regarding insurance coverage, policy changes, claims submissions, and billing verification efficiently
  • Become familiar with products, services and systems
  • Contribute to individual goals and agency success through promoting new business, cross-selling and new initiatives


Requirements:

  • Property and Casualty insurance license required.
  • Experience with Commercial Lines Insurance
  • Experience with multiple carriers
  • Pass background check
  • Strong verbal/written communication and interpersonal skills
  • Good operational computing skill/typing 45+ WPM (Microsoft Office Suites, Internet Browsers)
  • Confident self-starter who works well independently
  • Strong analytical and problem-solving capabilities
  • Ability to multi-task
  • Applied EPIC management system experience preferred


Apply today and our team will contact you!

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