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Assist Card Jobs (NOW HIRING)

Chapman University

Card Services Assistant

Orange, CA

$16.50/hr

Student Title Classification Information Quick Link Job Number SE208324 Position Information Department or Unit Name Service Desk Position Headcount 1 Position Title Card Services Assistant Academic ...

Chapman University

Card Services Assistant

Orange, CA · On-site

$16.50/hr

... Card Services Assistant Academic Year Summer 2026 Term or Semester Summer Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $16.50 - $16.50 Pay Range Information Chapman ...

Chapman University

Card Services Assistant

Orange, CA · On-site

$16.50/hr

... Card Services Assistant Academic Year Summer 2026 Term or Semester Summer Is this Role for an Undergrad or Grad Student? Undergrad Anticipated Pay Range $16.50 - $16.50 Pay Range Information Chapman ...

SC State Credit Union

Credit Card Assistant

Columbia, SC · On-site

$15.50 - $17.50/hr

State Credit Union is in need of a Credit Card Assistant in the Columbia, SC area. Applicants should be detail oriented and have an excellent work performance history. Candidates must have the ...

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SC State Credit Union

Credit Card Assistant

Columbia, SC · On-site

$15.50 - $17.50/hr

State Credit Union is in need of a Credit Card Assistant in the Columbia, SC area. Applicants should be detail oriented and have an excellent work performance history. Candidates must have the ...

Check Out My Card LLC

Card Generalist

Algona, WA · On-site

$19.70 - $21.90/hr

Card Generalist It's a great time to join COMC - Millions of Cards. Endless Joy. Our industry is ... Learn other processes and assist different departments as assigned. * Meet or exceed productivity ...

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Assist Card information

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How much do assist card jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for assist card in the United States is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistance Card Customer Service Representative, and why are they important?

To thrive as an Assistance Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and multilingual proficiency (especially in English and Spanish) are typically required. Patience, empathy, and adaptability help representatives manage stressful situations and provide support to clients in emergencies. These skills ensure effective, compassionate service, leading to client satisfaction and successful resolution of travel-related issues.

What is the difference between Assist Card vs Travel Insurance Agent?

AspectAssist CardTravel Insurance Agent
CredentialsTypically requires customer service and sales certifications, knowledge of insurance productsRequires insurance licensing and certifications, knowledge of travel policies
Work EnvironmentCustomer support centers, call centers, online platformsInsurance agencies, travel agencies, online sales platforms
Employer & IndustryInsurance and travel assistance companiesInsurance companies, travel agencies, brokers
Search & Comparison IntentUnderstanding assistance services, customer support rolesInsurance sales, policy explanation, travel coverage

Assist Card primarily provides travel assistance and customer support services, focusing on emergency travel aid. Travel Insurance Agents sell and explain travel insurance policies, often working within insurance or travel agencies. While both roles involve travel-related services, Assist Card emphasizes assistance and support, whereas Travel Insurance Agents focus on policy sales and coverage explanations.

What is an Assist Card?

An Assist Card is a type of travel assistance service that provides support to travelers in case of emergencies, such as medical issues, lost luggage, or trip cancellations. It acts as a global assistance provider, offering help 24/7 through a network of professionals and service centers worldwide. The card typically includes coverage for medical emergencies, travel inconveniences, and sometimes even legal or personal assistance. It is not the same as traditional travel insurance but often works alongside it to provide additional support. Having an Assist Card can give travelers peace of mind knowing they have help available wherever they are.

How does an Assist Card agent typically collaborate with medical providers and travel coordinators during a client's emergency situation?

An Assist Card agent works closely with both medical providers and travel coordinators to ensure clients receive timely and effective assistance during emergencies. This involves coordinating logistics for medical care, facilitating communication between the client and healthcare professionals, and arranging transportation or repatriation if needed. Agents must act quickly, multitask efficiently, and maintain clear records, all while providing reassurance to clients under stress. Collaboration and clear communication with various stakeholders are essential to deliver seamless support.
What cities are hiring for Assist Card jobs? Cities with the most Assist Card job openings:
What states have the most Assist Card jobs? States with the most job openings for Assist Card jobs include:
What job categories do people searching Assist Card jobs look for? The top searched job categories for Assist Card jobs are:
Assist Card jobs near you
Infographic showing various Assist Card job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $33,145 per year, or $15.9 per hour.
Card Services Specialist

Card Services Specialist

Texans Credit Union

Richardson, TX • On-site

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
Position Purpose and Objectives
Under general supervision, this role supports cardholders and internal employees with basic inquiries, requests, and issue resolution related to debit cards, credit cards, ATM cards, and mobile wallet services.
This position is responsible for processing routine card service requests, assisting with dispute intake and tracking, and ensuring timely and accurate completion of operational tasks while delivering a high level of customer service.
The role is designed to build foundational knowledge of card services operations and will cross-train across key functions within the department.
Major Duties and Essential Functions
  • Embraces the core values of Texans CU including excellence, people, integrity, and collaboration.
  • Provide member service support to members and internal staff by responding to card-related inquiries via phone, email, and internal systems
  • Process routine card maintenance, including Card orders and replacements, Balance transfers (basic processing), and Authorized user updates
  • Assist with debit and credit card dispute intake: Collect and review required documentation, log cases into tracking systems, and escalate complex issues to senior team members
  • Monitor and update dispute tracking logs and vendor updates under guidance
  • Conduct basic research on card transactions to support member inquiries
  • Process daily reports and identify items requiring review or escalation
  • Assist with preparation and distribution of standard member communications (e.g., provisional credit letters)
  • Support mobile wallet activation and respond to general usage questions
  • Collaborate with internal departments and escalate issues when appropriate
  • Maintain accurate records in accordance with procedures and service level expectations
  • Cross-train within Card Services functions to build knowledge and capability
  • Assist with credit card audits and chargebacks as needed
  • Perform other duties as assigned

Positions directly supervised:
None
Grade 6
Requirements
Specific knowledge, skills, and abilities required for this position:
  • Basic proficiency in Microsoft Office (Outlook, Word, Excel)
  • Strong customer service orientation and communication skills
  • Ability to follow detailed procedures and ensure accuracy
  • Strong organizational and time management skills
  • Problem-solving skills with the ability to escalate appropriately
  • Ability to manage multiple tasks in a fast-paced environment
  • Willingness to learn card operations, fraud, and dispute processes
  • Ability to build professional relationships with members, peers, and vendors

Education:
High school diploma or GED.
Experience:
  • 1-3 years of customer service or financial institution experience preferred
  • Exposure to banking, call center, or card services operations preferred

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