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Assist Card Jobs (NOW HIRING)

Credit Card Associate

Westminster, MD ยท On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... * Assist with special projects and other responsibilities as business needs evolve. Why Join Us?

Credit Card Associate

Westminster, MD ยท On-site +1

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... * Assist with special projects and other responsibilities as business needs evolve. Why Join Us?

Maintain a database of credit card purchases, receipts and backup * Assist Human Resources and Payroll Teams by reconciling credit card spend in regard to particular company allowances * Review ...

Maintain a database of credit card purchases, receipts and backup * Assist Human Resources and Payroll Teams by reconciling credit card spend in regard to particular company allowances * Review ...

Credit Card Associate

MD ยท On-site

$38K - $40K/yr

Credit Card Associate (Remote Opportunity) We are seeking a detail-oriented Credit Card Associate ... * Assist with special projects and other responsibilities as business needs evolve. Why Join Us?

Assembly Team Lead

Tulsa, OK ยท On-site

$49K - $62K/yr

Benefits Full benefits package for employees and family: company-paid medical and disability, a benefit allotment for dental, vision, and voluntary coverage, a Benefit Assist Card, and paid time off.

MVP Rewards Representative

Shakopee, MN ยท On-site

$40K - $46K/yr

Promotes MVP Rewards program to all guests by offering detailed information regarding the benefits of the program. * Assist with Loyalty Program promotions and maintain kiosks. * Assist Card Casino ...

MVP Rewards Representative

Shakopee, MN ยท On-site

$18 - $23.40/hr

Promotes MVP Rewards program to all guests by offering detailed information regarding the benefits of the program. * Assist with Loyalty Program promotions and maintain kiosks. * Assist Card Casino ...

Bank Card Services Assistant I Platte Valley Companies JOB SUMMARY: Assist the Bank Card Services Manager in all aspects of daily operations, including customer service and card processing. Provide ...

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Assist Card information

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How much do assist card jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assist card in the United States is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What is an Assist Card?

An Assist Card is a type of travel assistance service that provides support to travelers in case of emergencies, such as medical issues, lost luggage, or trip cancellations. It acts as a global assistance provider, offering help 24/7 through a network of professionals and service centers worldwide. The card typically includes coverage for medical emergencies, travel inconveniences, and sometimes even legal or personal assistance. It is not the same as traditional travel insurance but often works alongside it to provide additional support. Having an Assist Card can give travelers peace of mind knowing they have help available wherever they are.

What are the key skills and qualifications needed to thrive as an Assist Card customer service representative, and why are they important?

To thrive as an Assistance Card Customer Service Representative, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and multilingual proficiency (especially in English and Spanish) are typically required. Patience, empathy, and adaptability help representatives manage stressful situations and provide support to clients in emergencies. These skills ensure effective, compassionate service, leading to client satisfaction and successful resolution of travel-related issues.

How does an Assist Card agent typically collaborate with medical providers and travel coordinators during a client's emergency situation?

An Assist Card agent works closely with both medical providers and travel coordinators to ensure clients receive timely and effective assistance during emergencies. This involves coordinating logistics for medical care, facilitating communication between the client and healthcare professionals, and arranging transportation or repatriation if needed. Agents must act quickly, multitask efficiently, and maintain clear records, all while providing reassurance to clients under stress. Collaboration and clear communication with various stakeholders are essential to deliver seamless support.

What is the difference between Assist Card vs Travel Insurance Agent?

AspectAssist CardTravel Insurance Agent
CredentialsTypically requires customer service and sales certifications, knowledge of insurance productsRequires insurance licensing and certifications, knowledge of travel policies
Work EnvironmentCustomer support centers, call centers, online platformsInsurance agencies, travel agencies, online sales platforms
Employer & IndustryInsurance and travel assistance companiesInsurance companies, travel agencies, brokers
Search & Comparison IntentUnderstanding assistance services, customer support rolesInsurance sales, policy explanation, travel coverage

Assist Card primarily provides travel assistance and customer support services, focusing on emergency travel aid. Travel Insurance Agents sell and explain travel insurance policies, often working within insurance or travel agencies. While both roles involve travel-related services, Assist Card emphasizes assistance and support, whereas Travel Insurance Agents focus on policy sales and coverage explanations.

What cities are hiring for Assist Card jobs?

Cities with the most Assist Card job openings:

What states have the most Assist Card jobs?

States with the most job openings for Assist Card jobs include:

Infographic showing various Assist Card job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,145 per year, or $15.9 per hour.

Credit Card Associate

Bertelsmann-Jobs

Westminster, MD โ€ข On-site, Remote

$38K - $40K/yr

Full-time

Re-posted yesterday


Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit Card Associate (Remote Opportunity)
We are seeking a detail-oriented Credit Card Associate to join our team. In this role, you'll manage prepay customer accounts by processing manual credit card payments, maintaining accurate account records, resolving billing issues, and collaborating with both customers and internal teams to ensure timely account resolution.
What You'll Do
As a Credit Card Associate, you will:
  • Review and process credit-held orders throughout the day.
  • Process manual credit card payments while ensuring PCI compliance.
  • Respond promptly and professionally to customer inquiries via phone and email.
  • Investigate claims and process debit, credit, or denial adjustments as appropriate.
  • Research and resolve internal and external customer account inquiries.
  • Build and maintain positive customer relationships across assigned territories.
  • Analyze account activity and maintain accurate customer account records.
  • Perform account maintenance, including documentation for write-offs when necessary.
  • Performs daily credit card reporting while utilizing multiple systems.
  • Work with customers to resolve outstanding balances and account discrepancies.
  • Recommend appropriate collection strategies, including payment plans, shipment holds, or other account actions.
  • Escalate complex issues or potential risks to management when appropriate.
  • Stay current on technology, tools, and best practices that improve efficiency and customer service.
  • Assist with special projects and other responsibilities as business needs evolve.

Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.

The salary range for this position is $38,000-$40,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused with the ability to build positive, professional relationships.
  • Highly organized and able to manage multiple priorities in a fast-paced environment.
  • Comfortable making sound decisions and providing thoughtful recommendations.
  • Proficient in Microsoft Excel (intermediate level) and Outlook; SAP experience is a plus.
  • Skilled at tracking follow-ups, managing outstanding items, and meeting deadlines.
  • Detail-oriented with strong analytical and problem-solving abilities.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience with PCI Compliance, accounting, account receivable, customer service, or other related fields
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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