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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

This Sr. Software Engineer role sits within the Platform Service team in Salesforce's Digital Marketing Technology organization. The responsibilities encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable.

What You'll do

• Design and deliver high-scale distributed systems and APIs supporting Salesforce's global digital experiences
• Operate effectively in an Agile and DevOps environment where engineers are expected to be able to design and execute the necessary work to ensure quality in their code as well as other engineers'
• Work closely with a team of engineers, product managers, and architects to build new features our internal customers will adopt while keeping our trusted platform stable and scalable
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics
• Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality
• Help evolve platform capabilities that enable dynamic and personalized customer experiences globally

Who We're Looking for

• Deep experitise building and scaling distributed systems
• Hands-on engineer passionate about solving complex platform and architecture challenges
• Experience working within modern digital, marketing technology, or customer identity ecosystems
• Strong collaborator who can influence technical direction across organizations
• Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery
• Passion for building scalable, reliable, and secure customer-facing systems

Qualifications

• 6+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
• Bachelor's or master's degree in computer science or related technical subject area or equivalent combination of education and experience.
• Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's.
• Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
• Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and NoSQL databases like DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)
• Experience developing back-end software using JavaScript or TypeScript and runtimes like Node.js (preferred)
• Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention.
• AI fluency and Proven experience using AI coding assistants (Cursor, Windsurf , Codex etc) to accelerate the SDLC (Software Development Life Cycle)
• Experience in test-driven development and testing frameworks like Jest, Playwright, etc.
• Experience in Service orchestration using tools like Terraform (preferred).
• Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred).
• Strong verbal and written communication skills.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.