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Arrival Coordinator Jobs (NOW HIRING)

HV Global Marketing Corporation

$25/hr

As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences ... Coordinates with other departments to conduct routine maintenance. * Replies to all Vacation ...

Luke Family of Brands

SETUP TEAM LEAD

Chesterton, IN · On-site

$15/hr

Ensuring setup is completed accurately before Venue Coordinator arrival or client arrival * Coordinating deliveries * Ensuring setup equipment, carts, tables, chairs and storage areas are organized ...

Luke Family of Brands

SETUP TEAM LEAD

Hobart, IN · On-site

$15/hr

Ensuring setup is completed accurately before Venue Coordinator arrival or client arrival * Coordinating deliveries * Ensuring setup equipment, carts, tables, chairs and storage areas are organized ...

Goodstone

Guest Relations Coordinator

Middleburg, VA · On-site

$20 - $23/hr

This position manages reservations, welcomes guests upon arrival, coordinates guest experiences across the estate, communicates with multiple departments, and proactively resolves concerns to create ...

YOTEL

Sales Coordinator

Washington, DC

$21.25 - $29/hr

They will administer the operational and system processes for coordinating group arrival and departure by entering group bookings and rooming lists into the sales and front desk systems. This ...

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Arrival Coordinator information

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$24.5K

$57.2K

$87K

How much do arrival coordinator jobs pay per year?

As of Aug 19, 2026, the average yearly pay for arrival coordinator in the United States is $57,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an arrival coordinator?

Arrival Coordinators are professionals responsible for managing and overseeing the arrival process of guests, clients, or goods at a particular location, such as hotels, airports, or event venues. They ensure that all necessary arrangements are in place for a smooth and efficient arrival experience. Their duties may include greeting guests, coordinating transportation, handling check-ins, and addressing any special needs or concerns. Arrival Coordinators often serve as the first point of contact and play a crucial role in ensuring customer satisfaction. Their organizational and communication skills are essential for providing a positive first impression.

What are the main responsibilities and challenges an arrival coordinator faces during peak travel seasons?

During peak travel seasons, Arrival Coordinators are responsible for managing large volumes of client or guest arrivals, ensuring timely transportation, and coordinating with various departments such as front desk, housekeeping, and logistics. The biggest challenges include handling last-minute changes, unexpected delays, and maintaining clear communication with teams to provide a smooth, welcoming experience. Strong organizational skills and adaptability are crucial, as the role often requires quick problem-solving and multitasking under pressure. Successful Arrival Coordinators proactively anticipate issues and collaborate closely with colleagues to ensure every arrival goes smoothly.

What are the key skills and qualifications needed to thrive as an arrival coordinator, and why are they important?

To thrive as an Arrival Coordinator, you need excellent organizational abilities, attention to detail, and experience in logistics or hospitality, often supported by a relevant degree or prior coordination roles. Familiarity with scheduling software, customer relationship management (CRM) tools, and communication platforms is typically required. Strong interpersonal skills, problem-solving, and the ability to multitask help distinguish top performers in this position. These skills ensure a smooth arrival process for clients or guests, enhance customer satisfaction, and maintain efficient operational flow.

What is the difference between Arrival Coordinator vs Transportation Coordinator?

AspectArrival CoordinatorTransportation Coordinator
CredentialsTypically requires event planning or hospitality experience, sometimes certifications in logisticsRequires logistics, transportation management certifications or experience
Work EnvironmentEvent venues, hotels, airports, or cruise shipsLogistics companies, transportation firms, corporate offices
Employer & IndustryHospitality, events, travel industryTransportation, logistics, supply chain
Common Search/ComparisonYesYes

While both roles involve coordinating schedules and ensuring smooth operations, the Arrival Coordinator focuses on managing guest arrivals and event logistics, whereas the Transportation Coordinator handles the planning and execution of transportation services. Understanding these differences helps job seekers find the right role aligned with their skills and industry interests.

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Arrival Coordinator jobs near you

Pre-Arrival Coordinator- Hilton Cleveland Downtown

Hilton Worldwide Holdings, Inc.

Cleveland, OH • On-site

$23.35/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Pre-Arrival Coordinator, you're not just handling guest logistics - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Manage pre-arrival details: Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
  • Coordinate group arrivals: Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
  • Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
  • Provide phone support: Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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