Washington DC metro area Contact Center Operations Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking ...
Washington DC metro area Contact Center Operations Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking ...
Enterprise Operations Manager
Washington, DC · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Washington, DC · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Vienna, VA · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Vienna, VA · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Airport Operations Manager
Arlington, VA · On-site
$60K/yr
Job Overview The Duty Operations Manager is responsible for overseeing all day-to-day airport ... Responsible for maintaining the safety and security of the baggage area. Ensure safe and secure ...
Airport Operations Manager
Arlington, VA · On-site
$60K/yr
Job Overview The Duty Operations Manager is responsible for overseeing all day-to-day airport ... Responsible for maintaining the safety and security of the baggage area. Ensure safe and secure ...
Business Operations Manager
Falls Church, VA · On-site
$120K - $140K/yr
... area. Our clients rely on us for expert, science-based care and exceptional service. We foster a ... RTEC Treecare is looking for a highly organized and systems-minded Business Operations Manager to ...
Quick apply
Business Operations Manager
Falls Church, VA · On-site
$120K - $140K/yr
... area. Our clients rely on us for expert, science-based care and exceptional service. We foster a ... RTEC Treecare is looking for a highly organized and systems-minded Business Operations Manager to ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Assistant Director of Facilities, Safety and Operations
Washington, DC · On-site
$72K - $130K/yr
Director of Enterprise Services Functional Area: Operations FLSA Status: Exempt Job Location ... This position directly supervises the Operations Manager and Building Engineers, while overseeing ...
Assistant Director of Facilities, Safety and Operations
Washington, DC · On-site
$72K - $130K/yr
Director of Enterprise Services Functional Area: Operations FLSA Status: Exempt Job Location ... This position directly supervises the Operations Manager and Building Engineers, while overseeing ...
Candidates must be located in the DMV area (DC, Maryland, Virginia) or willing to relocate, as this role is primarily based in Washington, DC. The Integrated Security Operations Manager is part of ...
Quick apply
Candidates must be located in the DMV area (DC, Maryland, Virginia) or willing to relocate, as this role is primarily based in Washington, DC. The Integrated Security Operations Manager is part of ...
About the Role: We are seeking a dynamic and hands-on Business Operations Manager to be the ... area, 10Pearls has product engineering and software development centers in North America, Latin ...
About the Role: We are seeking a dynamic and hands-on Business Operations Manager to be the ... area, 10Pearls has product engineering and software development centers in North America, Latin ...
Senior Operations Manager
Washington, DC · On-site
The Senior Operations Manager oversees administrative oversight, records management, and logistics ... C. area full-time but able to travel intermittently in support of ORR-funded programs across the ...
Senior Operations Manager
Washington, DC · On-site
The Senior Operations Manager oversees administrative oversight, records management, and logistics ... C. area full-time but able to travel intermittently in support of ORR-funded programs across the ...
Facility Operations Manager
Washington, DC · On-site
Manage the day-to-day operations of the WWF HQ facilities ensuring efficient operations and ... Direct and facilitate the operation of the organization's reception area. * Support LEED ...
Facility Operations Manager
Washington, DC · On-site
Manage the day-to-day operations of the WWF HQ facilities ensuring efficient operations and ... Direct and facilitate the operation of the organization's reception area. * Support LEED ...
Senior Operations Manager
Washington, DC · On-site
The Senior Operations Manager oversees administrative oversight, records management, and logistics ... C. area full-time but able to travel intermittently in support of ORR-funded programs across the ...
Senior Operations Manager
Washington, DC · On-site
The Senior Operations Manager oversees administrative oversight, records management, and logistics ... C. area full-time but able to travel intermittently in support of ORR-funded programs across the ...
Facility Operations Manager
Washington, DC · On-site
Manage the day-to-day operations of the WWF HQ facilities ensuring efficient operations and ... Direct and facilitate the operation of the organization's reception area. * Support LEED ...
Facility Operations Manager
Washington, DC · On-site
Manage the day-to-day operations of the WWF HQ facilities ensuring efficient operations and ... Direct and facilitate the operation of the organization's reception area. * Support LEED ...
Director of Enterprise Services Functional Area: Operations FLSA Status: Exempt Job Location ... This position directly supervises the Operations Manager and Building Engineers, while overseeing ...
Director of Enterprise Services Functional Area: Operations FLSA Status: Exempt Job Location ... This position directly supervises the Operations Manager and Building Engineers, while overseeing ...
Senior Operations Manager
Arlington, VA · On-site
$90 - $120/hr
C. area. What you'll do: * Manage and coordinate branch or department operation strategies and assist with developing and implementing organizational policies and procedures, as well as attaining ...
Senior Operations Manager
Arlington, VA · On-site
$90 - $120/hr
C. area. What you'll do: * Manage and coordinate branch or department operation strategies and assist with developing and implementing organizational policies and procedures, as well as attaining ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Senior Operations Manager
Washington, DC · On-site
$75K - $125K/yr
The Senior Operations Manager will provide support to the General Counsel and Chief Operating ... DC metro area Reports To: General Counsel & Chief Operating Officer Responsible for Managing: N/A ...
Candidates must be located in the DMV area (DC, Maryland, Virginia) or willing to relocate, as this role is primarily based in Washington, DC. The Integrated Security Operations Manager is part of ...
Candidates must be located in the DMV area (DC, Maryland, Virginia) or willing to relocate, as this role is primarily based in Washington, DC. The Integrated Security Operations Manager is part of ...
Enterprise Operations Manager
Washington, DC · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Washington, DC · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Vienna, VA · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Enterprise Operations Manager
Vienna, VA · On-site
C., metro area. Hybrid work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end ...
Area Operations Manager information
See Reston, VA salary details
$35.4K - $46.9K
9% of jobs
$57.5K is the 25th percentile. Wages below this are outliers.
$46.9K - $58.4K
17% of jobs
The median wage is $68.8K / yr.
$58.4K - $70K
26% of jobs
$70K - $81.5K
14% of jobs
$88.3K is the 75th percentile. Wages above this are outliers.
$81.5K - $93.1K
15% of jobs
$93.1K - $104.6K
6% of jobs
$104.6K - $116.1K
3% of jobs
$116.1K - $127.7K
4% of jobs
$127.7K - $139.2K
4% of jobs
$139.2K - $150.8K
0% of jobs
$150.8K - $162.3K
1% of jobs
$35.4K
$80.6K
$162.3K
How much do area operations manager jobs pay per year?
How much do area operations managers make?
What is an area operations manager?
What's the average pay for an area operations manager?
What are the key skills and qualifications needed to thrive as an area operations manager, and why are they important?
What is the difference between Area Operations Manager vs Regional Manager?
| Aspect | Area Operations Manager | Regional Manager |
|---|---|---|
| Responsibilities | Oversees daily operations within specific geographic areas, manages staff, ensures operational efficiency | Manages multiple areas or regions, focuses on strategic growth and overall regional performance |
| Credentials | Typically requires relevant industry experience, management skills, and sometimes certifications | Similar credentials, often with additional leadership or strategic planning experience |
| Work Environment | On-site in specific locations, close interaction with local teams | More travel, broader oversight across multiple locations |
| Industry Usage | Common in retail, logistics, hospitality | Used in similar industries for higher-level regional oversight |
The main difference is that an Area Operations Manager focuses on managing operations within a specific area, while a Regional Manager oversees multiple areas, emphasizing strategic growth and regional performance. Both roles require relevant experience and management skills, but the scope and responsibilities differ based on the size of the region managed.
How does an area operations manager balance overseeing multiple locations while ensuring consistent operational standards?
Full-time
Re-posted 8 days ago
Job description
Location: Washington DC metro area
Contact Center Operations Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking an Contact Center Operations Manager to oversee all daily operations for a government contact center, ensuring consistent, highquality service delivery across a 24x7x365 environment. This role provides leadership, operational oversight, and policy governance for all program processes, procedures, and training approvals. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.
Key Responsibilities:
- Manage and support all daily call center operations, including oversight of 24x7x365 services and support staff.
- Ensure adherence to program policies, processes, procedures, and training approval workflows.
- Communicate highlevel escalations, troubleshooting updates, service concerns, and operational reports to government stakeholders.
- Oversee and approve the creation, revision, and maintenance of operational work instructions and program SOPs.
- Provide direction and support to operational teams to ensure consistency, quality, and compliance across all customer service functions.
- Monitor operational performance and collaborate with leadership to resolve issues and improve service delivery.
- Partner with crossfunctional teams to maintain alignment with program goals and ensure operational readiness.
Qualifications:
- Experience managing contact center operations of approximately 200 staff or larger.
- Strong understanding of contact center workflows, performance metrics, and operational best practices.
- Experience supporting government contracts or working within a regulated environment preferred.
- Proven ability to manage 24x7x365 operations and lead diverse teams.
- Strong communication, problemsolving, and stakeholdermanagement skills.
- Ability to oversee SOP development and ensure consistent operational execution.
- Bachelor's degree in Business Administration, Operations Management, Public Administration, or a related field.
Must be able to pass a federal background check that inlcudes a credit check.Â