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Apprentice It Support Jobs in Texas (NOW HIRING)

PTC

IT Support Representative

Houston, TX · On-site

$20.50 - $28.25/hr

The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...

On Location

IT Support Engineer

Dallas, TX

The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

PTC

IT Support Representative

Austin, TX · On-site

$21.25 - $29.25/hr

The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

Description ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to employees across the organization. This role involves troubleshooting and resolving technical issues ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization ...

LEGEND BANK

IT Support Specialist

Decatur, TX · On-site

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...

New

Aven Hospitality

IT Support Engineer

Fort Worth, TX

IT Hub Support Position Summary We are seeking a technically strong and highly professional IT Support Specialist to provide hands-on End User Computing support for employees, customers, executives ...

Legend Bank

IT Support Specialist

Decatur, TX · On-site

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...

New

EOS

IT Support Engineer

Austin, TX

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...

Persona AI

IT Support Specialist

Houston, TX · On-site

Job Title: IT Support Specialist Department: IT / Infrastructure Reports To: IT Administrator (Jason Graham) Employment Type: Full-Time Location: Houston - Required (on-site), with occasional travel ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Texas

Apprentice It Support information

See Texas salary details

$10

$18

$26

How much do apprentice it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for apprentice it support in Texas is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Texas?

The most popular types of It Support jobs in Texas are:

What are popular job titles related to Apprentice It Support jobs in Texas?

For Apprentice It Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Texas look for?

The top searched job categories for Apprentice It Support jobs in Texas are:

What cities in Texas are hiring for Apprentice It Support jobs?

Cities in Texas with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Texas as of June 2026, with employment types broken down into 65% Full Time, 29% Part Time, 5% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,515 per year, or $18 per hour.

IT Support Representative

PTC

Houston, TX • On-site

$20.50 - $28.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description


The IT Support Representative provides day-to-day technical support for the organization's hardware, software, and network systems. This position focuses on troubleshooting user issues, maintaining system functionality, supporting onboarding/offboarding processes, and ensuring secure and efficient IT operations. The ideal candidate is service-oriented, technically capable, and comfortable supporting cross-functional teams.
Key Responsibilities
User Support & Troubleshooting
  • Serve as the primary point of contact for IT-related support requests.
  • Troubleshoot hardware, software, network, and connectivity issues.
  • Provide remote and in-person technical support to end users.
  • Escalate complex technical issues to senior IT staff or external vendors.
  • Assist with onboarding new employees, including workstation setup and system access.
  • Provide basic user training and guidance on company systems and tools.
    System Maintenance & Administration
  • Set up and configure desktops, laptops, printers, and mobile devices.
  • Manage user accounts, passwords, and access permissions.
  • Install software updates, patches, and security configurations.
  • Monitor system performance and report recurring issues.
  • Maintain documentation of support tickets, resolutions, and IT procedures.
    Network & Security Support
  • Assist with troubleshooting network connectivity, VPN, and email issues.
  • Support cybersecurity best practices including endpoint protection and access controls.
  • Help enforce IT policies and data security standards.
  • Assist with maintaining backups and supporting disaster recovery procedures.
    Equipment & Asset Management
  • Track and manage IT inventory including hardware and licenses.
  • Coordinate equipment repairs and warranty claims when needed.
  • Maintain organized records of assigned equipment and assets.

Key Competencies
  • Customer service mindset
  • Problem-solving ability
  • Technical aptitude
  • Attention to detail
  • Time management and prioritization
  • Cross-functional collaboration

Requirements
  • 1-3+ years of experience in IT support or help desk roles.
  • Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience).
  • Experience supporting Windows and/or macOS environments.
  • Working knowledge of Microsoft 365 and common business applications.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
  • Strong troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • CompTIA A+, Network+, or similar certification preferred.

Benefits
  • Competitive salary
  • Medical
  • Dental
  • Vision
  • FSA and HSA options
  • 401(k) with employer matching up to 4% of salary
  • Life insurance
  • Paid Time Off
  • Paid company holidays
  • Short-term Disability
  • Long-term Disability
  • Discount program
  • Employee Resource Services
  • Fitness Membership discounts

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