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Apprentice It Support Jobs in Texas (NOW HIRING)

Business Centric Technology

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you'll serve as the frontline of ...

Business Centric Technology

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Plano. This is more than a help desk role -- it's a visible, business ...

ABC Consulting

IT Support Lead

Austin, TX · On-site

We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

CK Family Services

IT Support Technician

Fort Worth, TX

$21 - $23/hr

The IT Support Technician will work closely with IT Administrator and is responsible for monitoring and maintaining the technology infrastructure of the organization. The technology infrastructure ...

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Texas

Apprentice It Support information

See Texas salary details

$10

$18

$26

How much do apprentice it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for apprentice it support in Texas is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Texas?

The most popular types of It Support jobs in Texas are:

What are popular job titles related to Apprentice It Support jobs in Texas?

For Apprentice It Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Texas look for?

The top searched job categories for Apprentice It Support jobs in Texas are:

What cities in Texas are hiring for Apprentice It Support jobs?

Cities in Texas with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Texas as of June 2026, with employment types broken down into 65% Full Time, 29% Part Time, 5% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,515 per year, or $18 per hour.

IT Support Engineer

Braintree Technology Solutions

Dallas, TX • On-site

Other

Posted 4 days ago

Job description

Job Title: Enterprise IT Support Engineer

Location: Dallas, TX (Onsite)

Experience : 5 to 7 Years

Fulltime 

Role Summary

The Enterprise IT Support Engineer (Onsite – Mid-Level) provides hands-on technical support for end-user computing services across assigned locations. The role focuses on incident resolution, service request fulfillment, and maintaining stable desktop operations while working closely with the Onsite IT Support Lead and remote teams.

Key Responsibilities

  • Provide onsite IT support for desktops, laptops, printers, scanners, peripherals, and mobile devices
  • Support telephone systems, RSA tokens, VPN access, and Citrix connectivity
  • Perform password resets and basic identity/access-related support
  • Assist users with day-to-day IT issues to improve productivity and efficiency
  • Monitor, update, and resolve tickets using GSEP and Ivanti LanDesk
  • Handle L2-level incidents and service requests within defined SLAs
  • Escalate unresolved or complex issues to the Onsite Lead or appropriate teams
  • Ensure tickets are documented clearly with troubleshooting steps and resolution details
  • Install, configure, and maintain desktop operating systems and enterprise applications
  • Install and troubleshoot drivers for local and network printers and peripherals
  • Support Microsoft Office, Outlook, browsers, and approved enterprise software
  • Perform hardware troubleshooting and coordinate replacements when required
  • Update user information in organizational systems as directed
  • Support onboarding and offboarding activities (account setup, access changes, device readiness)
  • Assist with user access updates for enterprise applications
  • Support desktop-related IT projects, rollouts, and migrations
  • Participate in planned maintenance and change activities
  • Assist with site-level deployments and refresh activities
  • Maintain accurate ticket updates and basic documentation
  • Follow SOPs, runbooks, and standard support processes
  • Work closely with onsite lead, remote teams, and other IT towers

 Required Skills & Qualifications

  • Strong experience in enterprise desktop and end-user IT support
  • Hands-on knowledge of:
    • Windows OS and Microsoft Office
    • Citrix (connectivity support)
    • RSA tokens and VPN
    • Ivanti LanDesk
    • Apple iOS and Android devices
    • Printers, scanners, and peripherals
  • Good troubleshooting and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong customer service mindset

Apply