1

Apprentice It Support Jobs in Texas (NOW HIRING)

IT Support Technician

Plano, TX ยท On-site

$25 - $30/hr

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you'll serve as the frontline of ...

We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...

IT Support Technician

Houston, TX ยท On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

IT Support Technician

Houston, TX ยท On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy ...

IT Support Lead

Amarillo, TX ยท On-site

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

IT Support Specialist

Pearland, TX ยท On-site

$22.92 - $24.81/hr

The IT Support Specialist earns a competitive salary of $22.92-24.81 per hour based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability ...

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

IT Support Specialist

Pearland, TX ยท On-site

$22.92 - $24.81/hr

The IT Support Specialist earns a competitive salary of $22.92-24.81 per hour based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

IT Support Lead

Amarillo, TX ยท On-site

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

IT Support Supervisor

Galveston, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Austin, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Amarillo, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

San Antonio, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

next page

Showing results 1-20

Apprentice It Support information

See Texas salary details

$10

$18

$26

How much do apprentice it support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for apprentice it support in Texas is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Texas? The most popular types of It Support jobs in Texas are:
What cities in Texas are hiring for Apprentice It Support jobs? Cities in Texas with the most Apprentice It Support job openings:
Infographic showing various Apprentice It Support job openings in Texas as of June 2026, with employment types broken down into 65% Full Time, 29% Part Time, 5% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,515 per year, or $18 per hour.
IT Support Technician

IT Support Technician

Business Centric Technology

Plano, TX โ€ข On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago


Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, youโ€™ll serve as the frontline of IT operations โ€” triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ year contract (possible contract-to-hire) position requires 5 days on-site in Carrollton, TX.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20โ€“25% Bonus

WHY WORK WITH BCT:

At BCT, we donโ€™t just place people, we support them. Hereโ€™s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500โ€“$2,000, bring great people with you!

WHAT YOUโ€™LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes โ€” including professionally setting boundaries when neededย 
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOUโ€™LL BRING:

  • Bachelorโ€™s degree in IT, Computer Science, or related field strongly preferred
  • 1+ years of IT support experienceย 
  • Strong organizational skills and attention to detail
  • Professional communication skills โ€” both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8568