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Apprentice It Support Jobs in Kansas (NOW HIRING)

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Apprentice It Support information

See Kansas salary details

$9

$17

$25

How much do apprentice it support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for apprentice it support in Kansas is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Kansas? The most popular types of It Support jobs in Kansas are:
What are popular job titles related to Apprentice It Support jobs in Kansas? For Apprentice It Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Kansas look for? The top searched job categories for Apprentice It Support jobs in Kansas are:
What cities in Kansas are hiring for Apprentice It Support jobs? Cities in Kansas with the most Apprentice It Support job openings:
Apprentice It Support jobs near you
IT Support Technician

IT Support Technician

Commercial Capital Company, LLC.

Lenexa, KS

$19.50 - $27/hr

Full-time

Re-posted 21 days ago

Job description

IT Support Technician
Position Summary:

The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment.

Education:
  • Associate degree, technical coursework, or equivalent experience preferred
  • Information Technology, Computer Support, or related field preferred
  • Equivalent hands-on or self-taught experience welcomed
Certifications (not required, but bonuses):
  • CompTIA A+ (bonus)
  • Microsoft Fundamentals certifications
  • Any relevant IT or technical support certification
Years of Experience:
  • 0–2 years
  • Willing to train the right person
  • Experience with troubleshooting, hardware setup, printers, or customer support is helpful
Key Responsibilities:
  • Set up and deploy laptops, desktops, monitors, and office equipment
  • Assist users with login issues, password resets, and troubleshooting
  • Install and troubleshoot printers, scanners, and peripherals
  • Support Microsoft 365, Teams, and standard office applications
  • Maintain inventory records and document completed work
  • Assist with workstation moves, cabling, and equipment organization
  • Escalate advanced issues to senior IT staff when needed
  • Follow documented procedures and assist with technology projects
  • Provide friendly and professional support to employees
  • Maintain a willingness to learn new technologies and systems

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