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Apprentice It Support Jobs in Kansas (NOW HIRING)

Administrative Support * Accounts Payable Support * Risk Management Support * Financial & Process Assistance IT Office Internship The IT Intern - Office engages in a hands-on, immersive technology ...

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

This role will oversee support processes, manage third-party IT support resources, and serve as a key escalation point for complex technical issues within our corporate environment. The ideal ...

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

This role will oversee support processes, manage third-party IT support resources, and serve as a key escalation point for complex technical issues within our corporate environment. The ideal ...

Our IT Service Desk Interns have exposure to various IT functions while learning from experienced ... If you are passionate about technology, end-user support, and providing world class customer ...

Information Technology Intern

Overland Park, KS · On-site

$14.50 - $19.50/hr

Support research, note-taking, and synthesis of key topics across technology initiatives * Assist ... Direct exposure to enterprise IT strategy and decision-making * Mentorship from IT leadership with ...

Information Technology Intern

Overland Park, KS · On-site

$14.50 - $19.50/hr

Support research, note-taking, and synthesis of key topics across technology initiatives * Assist ... Direct exposure to enterprise IT strategy and decision-making * Mentorship from IT leadership with ...

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Apprentice It Support information

See Kansas salary details

$9

$17

$25

How much do apprentice it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for apprentice it support in Kansas is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Kansas? The most popular types of It Support jobs in Kansas are:
What are popular job titles related to Apprentice It Support jobs in Kansas? For Apprentice It Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Kansas look for? The top searched job categories for Apprentice It Support jobs in Kansas are:
What cities in Kansas are hiring for Apprentice It Support jobs? Cities in Kansas with the most Apprentice It Support job openings:

$15.50 - $21.25/hr

Full-time

Posted 14 days ago


Job description

Position Type:
Technology/Computer Technician
Date Posted:
12/20/2024
Location:
Frisbie Education Center
Closing Date:
Until filled
IT Assistant
Title: Technology Support Assistant
Pay Rate: See Classified Handbook
Supervisor: Director of Technology USD 405
General Summary:
We're seeking a tech savvy individual to provide technical and user support to USD 405. This position, the Technology Support Assistant, will serve as a generalist responsible for providing a broad range of user support services including network, training, and computer desktop support. Candidate will also monitor and troubleshoot servers, administer user and group accounts, backup data files, and keep abreast of current technologies. To accomplish this task, the Technology Support Assistant will work with A/V equipment, computers, telephone systems, various software and hardware and assisting administrators, support staff, and students. This is an entry level position within USD 405 Information Technology department. In addition to fulfilling the primary function the Technology Support Assistant may also be sent to other buildings within USD 405 to assist with general technology issues. Scheduling is flexible and every effort should be made to accommodate district schedules. It is expected that the Technology Support Assistant will be assigned other duties and responsibilities as directed by the USD 405 Director of Technology.
Principal Duties and Responsibilities:
1. Provide technology assistance to administrators, staff, and students in a Microsoft Windows environment.
2. Maintain staff and computer workstations and peripherals, including applying and updating virus detection software, browsers, IM clients, and multimedia applications; installing and maintaining peripherals such as printers, scanners; and other A/V equipment.
3. Apply system tools (e.g., Windows, Novell Zenworks, Novell GroupWise) for management and operation of workstations.
4. Maintain computer hardware peripherals, software ensuring all versions are up-to-date as recommended.
5. Very good knowledge of network components like TCP/IP, LAN, WAN.
6. Respond to emergency calls and maintain help desk tickets for assistance and offer support by training individuals as well as troubleshoot software and hardware problems on various USD 405 equipment.
7. Perform PC, printers, scanner equipment repairs as necessary.
8. Assist in moving and setting up workstations and peripherals, including networking support
9. Assist in administration and maintenance of USD 405 applications (e.g. Windows, Novell, eInstruction, etc) and web pages.
10. Perform other duties as assigned/directed.
Minimum/Essential Qualifications Needed to Perform Job:
High school diploma or GED. Prior experience in an information technology-related position or coursework/training in computer support, including software, hardware, databases, application servers and networking technologies; ability to make independent decisions; high level of responsibility and dependability.
Preferred Qualifications:
Bachelor's degree in related field and/or at least 2 yrs experience in IT support of Windows systems or equivalent combination of education and experience. 2 years working in a information technology-related position; experience in equipment repair; experience in server and database administration; experience providing assistance to computer users with technical and procedural information.
*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.