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Apprentice Computer Support Specialist Jobs in Kentucky

University of Kentucky

Data Support Specialist

Hazard, KY · On-site

$17.76 - $28.43/hr

Occasional standing or walking with objects up to 25lbs, sitting at computer workstation for ... The Data Support Specialist supports KORH by using established grant data tracking, reporting, and ...

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Apprentice Computer Support Specialist information

What is the difference between Apprentice Computer Support Specialist vs Computer Support Specialist?

AspectApprentice Computer Support SpecialistComputer Support Specialist
CertificationsEntry-level certifications or on-the-job trainingCompTIA A+, Microsoft Certified, or similar
Work EnvironmentTraining environment, supervised tasksFull support roles, independent troubleshooting
Experience LevelBeginner, learning phaseIntermediate, some experience required
Job ResponsibilitiesAssisting with basic support, learning proceduresDiagnosing issues, resolving user problems

The Apprentice Computer Support Specialist is an entry-level role focused on training and gaining skills, often working under supervision. In contrast, a Computer Support Specialist handles more complex issues independently, requiring prior experience and certifications. The apprenticeship prepares individuals for full support roles by providing hands-on learning, while the specialist role involves direct customer support and troubleshooting.

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Cities in Kentucky with the most Apprentice Computer Support Specialist job openings:

Apprentice Computer Support Specialist jobs near you

Computer Support Specialist II

University of Kentucky

Princeton, KY • On-site

$19.56 - $31.29/hr

Full-time

Posted 3 days ago

New

University Of Kentucky rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

314th of 622 rated colleges and universities

Job description

Posting Details
Posting Details
Job Title
Computer Support Specialist II
Requisition Number
RE55525
Working Title
Department Name
3L000:ITS Chief Information Office
Work Location
Princeton, KY
Grade Level
43
Salary Range
$19.56-31.29/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
1 yr
Required License/Registration/Certification
None
Physical Requirements
This position requires lifting, pushing, or pulling objects up to 25lbs.
Shift
Monday-Friday 8:00am - 5:00pm (40 hours/week)
Job Summary
Provide Technology Support That Keeps Extension Connected
The University of Kentucky is seeking a Computer Support Specialist II to serve as a Regional Extension Information Technology Contact supporting Cooperative Extension Service offices throughout western Kentucky.
Based at the Research and Education Center in Princeton, Kentucky, this role provides frontline technical support, technology consulting, and network assistance for 17 Cooperative Extension Service offices. The successful candidate will help ensure employees have reliable technology resources while supporting daily operations, cybersecurity awareness, and long-term technology planning.
What You'll Do
  • Provide desktop, server, network, and technology support for assigned Cooperative Extension Service offices
  • Troubleshoot hardware, software, connectivity, and system issues while delivering responsive customer service
  • Consult with Extension personnel on technology purchases, equipment selection, and IT planning
  • Support the deployment, maintenance, and security of university technology resources
  • Provide basic user training on operating systems, software applications, and supported technologies
  • Assist Extension personnel with secure computing practices and technology-related risk mitigation
  • Collaborate with regional and statewide IT support teams to share knowledge, resolve complex problems, and improve service delivery
  • Travel regularly to supported offices to provide onsite assistance and technology support

What You'll Bring
  • Strong technical knowledge of computer hardware, software, networking, and IT support practices
  • Excellent troubleshooting and problem-solving abilities
  • Strong customer service and communication skills
  • Ability to work independently while effectively collaborating with a larger support team
  • Strong organizational skills and attention to detail
  • Commitment to continuous learning and staying current with technology trends and cybersecurity practices

Minimum Requirements
  • Bachelor's degree
  • 1 year of related experience

What's In It for You
  • Meaningful impact: Support Extension professionals who serve communities across Kentucky
  • Variety of work: Combine technical support, training, consulting, and problem-solving responsibilities
  • Professional growth: Expand expertise across networking, systems support, cybersecurity, and customer service
  • Hybrid flexibility: Opportunity for hybrid work arrangements with approval
  • Unique setting: Work from the Princeton Research and Education Center while supporting offices throughout Western Kentucky
  • UK's Exceptional Benefits

Why Now?
Technology plays a critical role in helping Cooperative Extension personnel deliver programs, resources, and services throughout Kentucky. As Extension offices continue to rely on secure and reliable technology, there is an ongoing need for skilled IT professionals who can provide expert support across multiple locations.
In this role, you'll help strengthen the technology infrastructure that supports Extension's mission while building relationships with employees across the region and contributing to a statewide network of IT professionals dedicated to service and innovation.
Skills / Knowledge / Abilities
Knowledge of Microsoft Operating Systems, Office Suites, Mac OS, peer-to-peer networking, strong technical and troubleshooting skills, strong verbal and written communication skills, ability to function within a collaborative team-oriented environment, strong customer service skills.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Deadline to Apply
09/10/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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About University of Kentucky

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The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Lexington, KY, US

Year founded

1865

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