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Appointment Reminder Service Jobs (NOW HIRING)

PrideStaff

MEDICAL CUSTOMER SERVICE AGENT

Miami, FL · On-site

$17.50 - $18.50/hr

MEDICAL CUSTOMER SERVICE AGENT Schedule: Monday-Friday, 8:00 AM-5:00 PM Remote Schedule: 1 week ... Schedule appointments and conduct appointment reminder/follow-up calls * Assist patients with ...

NORTHEAST COMMUNITY CLINIC

Appointment Scheduler

Alhambra, CA · On-site

$21.75 - $26.75/hr

... customer service. Responsible for operating a multi-line switchboard, operates in house paging ... Conduct outbound phone calls for follow-up appointments and reminder patient appointments * Conduct ...

Little River Medical Center

School Dental CSR

Myrtle Beach, SC · On-site

$14.50 - $19.50/hr

Daily appointment scheduling, answers incoming calls, makes patient appointment reminder calls ... Attends all in-service trainings as required. * Responsible for ordering administrative dental ...

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How much do appointment reminder service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for appointment reminder service in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Appointment Reminder Service vs Medical Scheduler?

AspectAppointment Reminder ServiceMedical Scheduler
Primary RoleAutomates appointment reminders via calls, texts, or emailsManages scheduling, rescheduling, and patient appointments
CredentialsTypically no formal credentials requiredOften requires healthcare or administrative certifications
Work EnvironmentSoftware-based, often remote or call centerMedical office or healthcare facility
Industry UsageUsed across various industries for appointment notificationsSpecific to healthcare providers and clinics

While both roles involve managing appointments, an Appointment Reminder Service focuses on automating reminders to reduce no-shows, whereas a Medical Scheduler handles the comprehensive scheduling process within healthcare settings. Understanding these differences helps healthcare providers choose the right solution for efficient appointment management.

What is an appointment reminder service?

An appointment reminder service is a system or company that helps businesses and professionals remind their clients or patients about upcoming appointments. These reminders can be sent via phone calls, text messages, emails, or automated notifications. The main goal is to reduce no-shows, improve scheduling efficiency, and enhance customer satisfaction. Many healthcare providers, salons, and service-based businesses use appointment reminder services to keep their schedules organized and ensure clients remember their commitments.

What are the key skills and qualifications needed to thrive as an Appointment Reminder Service Specialist, and why are they important?

To thrive as an Appointment Reminder Service Specialist, you need strong organizational skills, attention to detail, and basic customer service experience, often supported by a high school diploma. Familiarity with scheduling software, CRM systems, and automated calling or messaging platforms is typically required. Excellent verbal communication, patience, and the ability to handle multiple tasks efficiently are standout soft skills. These abilities ensure accurate, timely reminders and positive client interactions, leading to reduced no-shows and improved customer satisfaction.

What are some common challenges faced by professionals working in an Appointment Reminder Service role?

Professionals in Appointment Reminder Service roles often encounter challenges such as managing high call volumes during peak hours, adapting to different client scheduling systems, and handling last-minute appointment changes or cancellations. Maintaining a polite and professional tone with clients who may be frustrated or unresponsive can also be demanding. Success in this role often depends on strong communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team.
More about Appointment Reminder Service jobs
What states have the most Appointment Reminder Service jobs? States with the most job openings for Appointment Reminder Service jobs include:
What job categories do people searching Appointment Reminder Service jobs look for? The top searched job categories for Appointment Reminder Service jobs are:
Appointment Reminder Service jobs near you
Infographic showing various Appointment Reminder Service job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.
Service Appointment Coordinator

Service Appointment Coordinator

Friendship Automotive

Bristol, TN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. 

We're looking for an APPOINTMENT COORDINATOR to join our Service Team.

The best candidates are friendly, reliable, and enjoy grasping new concepts quickly.

Responsibilities:

  • Respond quickly and professionally to service department phone inquiries
  • Set customer appointments to visit service department
  • Provide customers with dealership information
  • Accurately answer customer questions using word tracks or templates
  • Make customer reminder and follow up calls
  • Utilize and maintain Customer Relationship Management system daily

Requirements:

  • Strong focus on providing excellent customer service in a fast-paced dealership
  • Internet and computer savvy
  • Excellent written and verbal communication skills
  • Ability to work well in a process-driven environment
  • Detail-oriented and organized
  • Available to work flexible hours, including some Saturdays

Benefits:

  • Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. 

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