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Appointment Reminder Service Jobs (NOW HIRING)

MD Trucare PA

Patient Care coordinator

Grapevine, TX · On-site

$16.25 - $21.25/hr

Perform appointment reminder and confirmation calls to reduce no-shows. * Maintain accurate and ... Adhere to HIPAA and clinic policies while delivering excellent customer service. * Perform ...

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Appointment Reminder Service information

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$28

How much do appointment reminder service jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for appointment reminder service in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Appointment Reminder Service vs Medical Scheduler?

AspectAppointment Reminder ServiceMedical Scheduler
Primary RoleAutomates appointment reminders via calls, texts, or emailsManages scheduling, rescheduling, and patient appointments
CredentialsTypically no formal credentials requiredOften requires healthcare or administrative certifications
Work EnvironmentSoftware-based, often remote or call centerMedical office or healthcare facility
Industry UsageUsed across various industries for appointment notificationsSpecific to healthcare providers and clinics

While both roles involve managing appointments, an Appointment Reminder Service focuses on automating reminders to reduce no-shows, whereas a Medical Scheduler handles the comprehensive scheduling process within healthcare settings. Understanding these differences helps healthcare providers choose the right solution for efficient appointment management.

What is an appointment reminder service?

An appointment reminder service is a system or company that helps businesses and professionals remind their clients or patients about upcoming appointments. These reminders can be sent via phone calls, text messages, emails, or automated notifications. The main goal is to reduce no-shows, improve scheduling efficiency, and enhance customer satisfaction. Many healthcare providers, salons, and service-based businesses use appointment reminder services to keep their schedules organized and ensure clients remember their commitments.

What are the key skills and qualifications needed to thrive as an Appointment Reminder Service Specialist, and why are they important?

To thrive as an Appointment Reminder Service Specialist, you need strong organizational skills, attention to detail, and basic customer service experience, often supported by a high school diploma. Familiarity with scheduling software, CRM systems, and automated calling or messaging platforms is typically required. Excellent verbal communication, patience, and the ability to handle multiple tasks efficiently are standout soft skills. These abilities ensure accurate, timely reminders and positive client interactions, leading to reduced no-shows and improved customer satisfaction.

What are some common challenges faced by professionals working in an Appointment Reminder Service role?

Professionals in Appointment Reminder Service roles often encounter challenges such as managing high call volumes during peak hours, adapting to different client scheduling systems, and handling last-minute appointment changes or cancellations. Maintaining a polite and professional tone with clients who may be frustrated or unresponsive can also be demanding. Success in this role often depends on strong communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team.
More about Appointment Reminder Service jobs
What states have the most Appointment Reminder Service jobs? States with the most job openings for Appointment Reminder Service jobs include:
What job categories do people searching Appointment Reminder Service jobs look for? The top searched job categories for Appointment Reminder Service jobs are:
Appointment Reminder Service jobs near you
Infographic showing various Appointment Reminder Service job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.
School Dental CSR

School Dental CSR

Little River Medical Center

Myrtle Beach, SC • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

School Dental Customer Service Representative (CSR)
POSITION SUMMARY
The Dental Receptionist is responsible for answering phones, scheduling appointments, registration of patients, collection of patient payments, placing reminder calls for dental patients, for confirming appointments and other receptionist duties as requested including maintaining supplies.
WHY LRMC:
Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Greets patients, staff and visitors in a pleasant, professional manner.
  • Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients and the public.
  • Daily appointment scheduling, answers incoming calls, makes patient appointment reminder calls, retrieval of medical records.
  • Maintains a neat/well organized work area.
  • Responsible for maintaining an adequate amount of supplies.
  • Registers and/or updates patient demographic information into the patients accounting system on a daily basis.
  • Enters patient encounter data (charges) into the patient accounting system at the end of the patient visit on a daily basis.
  • Collects and enters patient payments (advance payments and payments on account - POA) into the patient accounting system on a daily basis.
  • Maintains an accurate daily patient activity roster which includes a record of scheduled, no-show, re-scheduled and canceled patient appointments and provides a monthly activity report to the supervisor.
  • Reconciles, on a daily basis, total charges and total collections entered to the patient accounting system to actual cash collection and patient encounter forms, prepares daily bank deposit.
  • Certification and/or recertification of patients who qualify for sliding fee (SFS) based upon established criteria.
  • Responsible for insurance billing for dentist and hygienist.
  • Pre-certification/authorization - ensure obtained and faxed/mailed to carrier as required.
  • Responsible for verifying insurance prior to appointment or during visit for payment coverage.
  • Ability to accurately perform arithmetic tasks.
  • Ability to display flexibility as patient flow changes.
  • Attends all in-service trainings as required.
  • Responsible for ordering administrative dental supplies.
  • Maintains patient confidentiality at all times.
  • Maintains Center confidentiality and Code of Compliance per policy.
  • Performs other duties, as assigned, which may be fill-in for medical receptionist or other dental receptionist at other offices.

QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
  • High school diploma or GED and/or a graduate of an approved dental program.
  • Typing, secretarial, bookkeeping, good verbal and communication skills.
  • Experience as medical or dental receptionist and knowledge of dental insurance.

TRAVEL:
THIS POSITION WILL REQUIRE TRAVEL BETWEEN HORRY AND GEORGETOWN COUNTY
LRMC offers benefits such as:
  • Medical, Vision & Dental insurance.
  • Employer matched 403B Retirement Plan.
  • Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
  • Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and a Employee Assistant Plan.

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