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Application Support Jobs in Elgin, IL (NOW HIRING)

DATAMAXIS

ATG Consultant with support

Northbrook, IL · Hybrid

We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal ...

DRW

Trade Support Intern

Chicago, IL · On-site

$110K/yr

As a Trade Support Intern , you will gain hands-on experience at the intersection of trading, technology, and operations. Through your contributions to Trade Support, you will help improve the tools ...

Mindlance

Desktop Support

Arlington Heights, IL · On-site

$20.50 - $26/hr

Application Support Technician Location: Arlington Heights, IL 60004 (onsite) Duration: 05+ Months JD: * Perform installation, configuration, administration, and tuning of software application ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

Provide digital product and application support to Distribution Services Divisions (DSDs), dealers, Corporate Account Managers, subsidiary service groups, warranty technicians, sales development ...

Northern Trust

Sr. Lead, SW Support

Chicago, IL · On-site

This role requires strong experience in application support across distributed and data technologies, including SQL, Oracle and ETL platforms. The individual should be confident operating within ...

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Showing results 41-60

All JobsApplication Support JobsApplication Support Jobs in Elgin, IL

Application Support information

See Elgin, IL salary details

$30.6K

$159.3K

$203.6K

How much do application support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for application support in Elgin, IL is $159,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $202,600.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are popular job titles related to Application Support jobs in Elgin, IL?

For Application Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Elgin, IL look for?

The top searched job categories for Application Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Application Support jobs?

Cities near Elgin, IL with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $159,337 per year, or $76.6 per hour.

AI Governance & Application Support Analyst III

Randstad Digital

Chicago, IL • On-site

$50 - $60/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

job summary:

We are seeking an Application Support Analyst III to join our team in driving the day-to-day execution of Responsible AI governance reviews. In this role, you will facilitate the review pipeline-from intake and triage through risk assessment and final approval-working in close collaboration with technology, security, data privacy, legal, and business stakeholders. Your work will directly accelerate responsible AI adoption while establishing efficient, scalable governance processes.


location: Chicago, Illinois
job type: Contract
salary: $50 - 60 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
  • Manage the intake and triage process for AI use cases, classifying inherent risk and routing submissions to appropriate evaluation tracks.
  • Collaborate with cross-functional subject matter experts (Security, Data Privacy, Legal, Architecture) to ensure comprehensive risk coverage and timely approvals.
  • Maintain pipeline tracking systems, clear workflow blockers, and produce velocity reporting and executive readouts using SharePoint and Power BI.
  • Identify and pilot lightweight process enhancements and automated templates to improve review consistency and cycle times.

qualifications:

5-7 years of professional experience in technology governance, compliance, risk management, IT security, or business process analysis.


- Demonstrated hands-on experience running risk assessments or governance review workflows within technical environments.


- Strong communication and facilitation skills with a track record of driving alignment between technical teams and business units.


- Advanced proficiency with Microsoft Office Suite (Excel, SharePoint, Teams) and experience constructing tracking dashboards (e.g., Power BI or SharePoint lists).



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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