Application Support Jobs in Quebec (NOW HIRING)

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OPAL-RT est a la recherche d'un FAE au Support Technique Premium en Automobile!

A propos d'OPAL-RT Technologies

Imagine travailler pour une entreprise qui compte parmi ses clients Ford, GM, John Deere, RIVIAN, Hydro-Quebec, Caterpillar, ABB, EMBRAER, GE, Pratt & Whitney et bien d'autres! OPAL-RT s'est donne comme ambitieux defi de democratiser la simulation temps reel afin de la rendre accessible a chaque ingenieur et chercheur. En rejoignant le clan des OPALIENS, vous contribuerez a la technologie du futur.

Leader mondial dans la diversite des applications, nos outils sont utilises dans une multitude de secteurs tels que l'automobile, l'aerospatiale, l'energie, le transport, la fabrication industrielle, etc. Fondee au Quebec et maintenant assuree par une presence mondiale, OPAL-RT a le vent dans les voiles!

Defis stimulants et evolution de carriere

Rejoignez une equipe a l'avant-garde de la simulation en temps reel! Dans ce role, tu travailleras avec des technologies de pointe et collaborera avec des leaders de l'industrie. Tes clients incluront des fabricants et des firmes d'ingenierie de renom tels que Ford, GM, Caterpillar, John Deere, Rivian, Tesla, Lucid Motors, Karma et bien d'autres!

Ton role en tant que Specialiste du support technique

Tu joueras un role cle dans la mise en service, l'integration, le support client et la formation. Nos ingenieurs d'application possedent non seulement des competences techniques avancees, mais aussi d'excellentes aptitudes en communication et en resolution de problemes - des qualites que nous recherchons chez notre futur collegue.

Ce poste est base dans nos bureaux de Montreal (85%), avec des deplacements occasionnels (15%) chez les clients, y compris aux Etats-Unis.

Responsabilites principales

• Realiser la mise en service des systemes chez les clients.
• Integrer nos produits dans les environnements clients.
• Assurer le support technique pour nos produits electroniques et logiciels.
• Effectuer des tests internes pour garantir la fiabilite et la performance.

Exigences

• Formation : Baccalaureat en genie electrique (prefere), genie logiciel ou genie mecanique.
• Experience : 2 a 5 annees d'experience pertinente (les stages sont pris en compte!).
• Competences techniques : Maitrise de MATLAB/Simulink.
• Langues : Excellente maitrise de l'anglais et du francais.
• Aptitudes : Passion pour la resolution de problemes, capacite a travailler sous pression, et excellentes competences en relations interpersonnelles et service client.

Competences supplementaires (atouts)

• Experience en programmation FPGA et VHDL.
• Connaissance des normes et protocoles automobiles tels que CAN, CAN-FD, LIN, FlexRay, Ethernet.
• Familiarite avec les systemes embarques et le materiel, y compris microcontroleurs, ECUs, FPGA, DSPs, electronique de puissance (convertisseurs DC-DC, onduleurs, controleurs de moteur), ainsi que capteurs et actionneurs (LiDAR, radar, cameras, IMUs).
• Experience avec les outils de simulation et de test.
• Connaissances en groupe motopropulseur et electrification, notamment les systemes de gestion de batteries pour vehicules electriques (BMS), les algorithmes de controle moteur (FOC, DTC) et les infrastructures de recharge (charge rapide AC/DC, concepts V2G).
• Capacite a creer d'excellents 'memes' en moins de 10 secondes.

Si tu aimes relever des defis techniques complexes et que tu souhaites avoir un reel impact, nous serions ravis de te rencontrer!

Une carrierechezOPAL-RTte conviendra si:

• Tu recherches des defisstimulants qui te pousseront a te depasser continuellement;
• Tu reves d'une ambiancea la foisfamiliale, professionnelle,collaborative etconviviale;
• Tu as besoin d'un horaireflexibleet l'acces au teletravail afin de concilier ta vie privee a ta vie professionnelle;
• Tu souhaites parfaire tes connaissances et ton savoir-faire en cotoyant des chercheurs, des innovateurs, des scientifiques qui ont tous un point en commun, laPassion;
• Tu as fait le choix d'etre un collaborateur important pour l'avancement technologique d'une multitude d'industries;
• Tu desires etre considere pour tes idees, ta creativite et tes talents;
• Tu connais ta valeur et recherches une remuneration globale concurrentielle;
• Tu ne veux pas un simple emploi, tu veux une carriere!
  

L'utilisation du genre masculin inclut le feminin et est utilise uniquement pour faciliter la lecture.

Creer un travail significatif signifie adopter differentes perspectives. Nous sommes un employeur garantissant l'egalite des chances et ne discriminons pas. Embrasser la difference est ce qui fait de OPAL-RT ce qu'elle est - et nous ne voudrions pas qu'il en soit autrement.

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OPAL-RT Technologies is looking for an FAE in the Premium Technical Support for the Automotive industry!

About OPAL-RT Technologies

Imagine working for a company with customers including Ford, GM, John Deere, RIVIAN, Hydro-Quebec, Caterpillar, ABB, EMBRAER, GE, Pratt & Whitney and many more! OPAL-RT's ambitious challenge is to fully democratize simulation, making it affordable and accessible to every engineer and researcher. Joining the OPAL-RT family means you will be helping to develop the technology of the future.

OPAL-RT is a recognized leader in diverse and powerful applications. The company's tools are used in a wide variety of fields, including, automotive, aerospace, energy, transportation and industrial manufacturing. Established in Quebec and bolsteredby a global presence, OPAL-RT is always looking to the future.

Exciting Challenges and Career Growth

Join a team at the forefront of real-time simulation! In this role, you'll work with cutting-edge technology and collaborate with industry leaders. Your customers will include top manufacturers and engineering firms such as Ford, GM, Caterpillar, John Deere, Rivian, Tesla, Lucid Motors, Karma and many more!

Your Role as a Technical Support Specialist

You'll play a key role in commissioning, integration, customer support, and training. Our application engineers are not only technically skilled but also strong communicators and problem-solvers - qualities we value in our next team member.

This position is based in our Montreal office (85%), with occasional travel (15%) to customer sites, including the United States.

Key Responsibilities

• Perform system commissioning at customer sites.
• Integrate our products into customer environments.
• Provide technical support for our electronic products and software.
• Conduct internal testing to ensure reliability and performance.

Requirements

• Education: Bachelor's degree in Electrical Engineering (preferred), Software Engineering, or Mechanical Engineering.
• Experience: 2 to 5 years of relevant experience (internships count!).
• Technical skills: Proficiency in MATLAB/Simulink.
• Languages: Strong command of English and French.
• Soft skills: Passion for problem-solving, ability to thrive under pressure, and excellent interpersonal and customer service skills.

Nice-to-Have Skills (Assets)

• Experience with FPGA and VHDL programming.
• Familiarity with Automotive Standards & Protocols such as CAN, CAN-FD, LIN, FlexRay, Ethernet.
• Familiarity with Embedded systems and hardware, such as microcontrollers, ECUs, FPGA, DSPs, Power electronics (DC-DC converters, inverters, motor controllers), Sensors and actuators (LiDAR, radar, cameras, IMUs).
• Experience with Simulation & Testing Tools.
• Knowledge about Powertrain & Electrification, such as EV battery management systems (BMS), motor control algorithms (FOC, DTC) and charging infrastructure (AC/DC fast charging, V2G concepts).
• Ability to create great 'memes' in under 10 seconds.

If you're excited about tackling complex technical challenges and making a real impact, we'd love to hear from you!

A career with OPAL-RT will suit you if:

• You are seeking stimulating challenges that will constantly push you to do your best;
• You dream of a family environment that is also professional, cooperative and friendly;
• You need a flexible schedule and the ability to telecommute in order to balance work and home life;
• You want to continue to expand your knowledge and know-how by working side-by-side with researchers, innovators and scientists who share one thing;Passion;
• You have chosen to be an important contributor to the technological progress in a multitude of industries;
• You want to be recognized for your ideas, creativity and talent;
• You know your worth and seek a globally competitive salary;
• You don't just want a job, you want a career!

The use of the masculine gender includes the feminine and is employed solely to facilitate reading.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate. Embracing difference is what makes OPAL-RT what it is-and we wouldn't have it any other way.