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Application Support Manager Jobs in Quebec (NOW HIRING)

... application for Societe Generale in order to provide functional and technical support to our ... You are comfortable managing multiple priorities, commitments and projects. * You are comfortable ...

Application Specialist / Project Manager Pointe-Claire , QC Full-Time | 37.5 Hours Per Week ... Support production activities and installation projects asrequired * Ensure projects are delivered ...

What You'll Do As an Application Specialist / Project Manager , you'll play a key role in designing solutions, supporting customers, and delivering successful industrial projects. Technical Design ...

Support production and non-production environments, ensuring application stability and performance ... Participate in release management, deployment activities, upgrades, and technical debt remediation ...

Support production and non-production environments, ensuring application stability and performance ... Participate in release management, deployment activities, upgrades, and technical debt remediation ...

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Application Support Manager information

See Quebec salary details

$65.5K

$126K

$164.5K

How much do application support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for application support manager in Quebec is $126,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $146,000.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Quebec? The most popular types of Application Support jobs in Quebec are:
Infographic showing various Application Support Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $126,018 per year, or $60.6 per hour.

Application Support

Societe Generale

Montreal, QC โ€ข On-site

Full-time

Posted 23 days ago


Job description

About the position
The Global Banking Technology and Operations (GBTO) department is responsible for back-office systems development globally, which supports front-office trading activity in North America, Europe, and Asia. Our group provides regulatory reporting tools, calculation engines, and other applications necessary for successful post-trade reporting.
Our team (PRE/CEQ), Pricer Risk Engine / Calculator for Equities) is designing, deploying and supporting Global applications for Equity pricing chain. The current role is based in Montreal and the resource will join a team of 4 members.ย 
The team in Montreal is working on a major application for Societe Generale in order to provide functional and technical support to our Business partners from Front Office and Risk department.

What will be your day-to-day?
In this context, you will oversee the following missions:

  • You will monitor and take appropriate actions required to ensure CEQ global platform runs properly
  • You will ensure service continuity with Paris and Bangalore teamsย 
  • You will contribute in improving Business partners relationship, by proposition technical or functional solutions
  • You will ensure that the agile and continuous delivery methodology is followed
  • You will coordinate and carry out the phases in the different environments and present the test results to users
    ย 

What does it take to get the job?

  • You have at least one experience in a financial institution as Software Engineer
  • You can read / update shell scripts and unix commands
  • You are comfortable managing multiple priorities, commitments and projects.

  • You are comfortable acting as the point of contact for Paris and Bangalore support teams
  • You have a strong desire to learn and contribute solutions and ideas to the team

The Functional and Technical Skills:

  • Knowledge in Investment Banking
  • Knowledge of SQL and ability to read and produce queries / stored procedures

The bonus skills:

  • Knowledge of US or international financial regulations
  • Experience with concepts and literature related to Financial products and pricing

LANGUAGE:ย 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.ย 

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").