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Application Support Manager Jobs in Renton, WA (NOW HIRING)

Psomas

Desktop Support Technician

Tacoma, WA

$25 - $28/hr

Systems & Application Support Support Microsoft Office 365, Windows 10/11, and common business ... User Account Administration Manage user onboarding and offboarding activities, password resets ...

Psomas

Desktop Support Technician

Tacoma, WA · On-site

$25 - $28/hr

Systems & Application Support Support Microsoft Office 365, Windows 10/11, and common business ... User Account Administration Manage user onboarding and offboarding activities, password resets ...

Psomas

Desktop Support Technician

Tacoma, WA · On-site

$25 - $28/hr

Systems & Application Support Support Microsoft Office 365, Windows 10/11, and common business ... User Account Administration Manage user onboarding and offboarding activities, password resets ...

Aldridge

Support Specialist (2365)

Renton, WA · On-site

$24 - $26/hr

Who We Are Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and ... Offer application support, assisting users with software-related challenges and ensuring proper ...

New

ALDRIDGE

Support Specialist (2365)

Renton, WA

$24 - $26/hr

Who We Are Aldridgeis a leading Managed Service Provider (MSP) offering scalable IT and ... Offer application support, assisting users with software-related challenges and ensuring proper ...

New

Heartflow

CT Application Specialist (Home-based)

Seattle, WA · On-site +1

$90K - $115K/yr

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery ... The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain ...

Studio Wildcard

General Application

Redmond, WA · On-site

... any additional supporting documents highlighting your professional achievements. * Clearly ... Ability to work independently, prioritize tasks, and manage time effectively. * High level of ...

Zeno Power

General Application

Seattle, WA · On-site

General Application Zeno is seeking a highly motivated professionals to support developing and ... Ability to manage competing priorities in a fast-paced environment * Ability to meet deadlines and ...

Zeno Power

General Application

Seattle, WA · On-site

General Application Zeno is seeking a highly motivated professionals to support developing and ... Ability to manage competing priorities in a fast-paced environment * Ability to meet deadlines and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Renton, WA

Application Support Manager information

See Renton, WA salary details

$68.6K

$120.4K

$186.2K

How much do application support manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for application support manager in Renton, WA is $120,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,600.00 and $142,900.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What cities near Renton, WA are hiring for Application Support Manager jobs? Cities near Renton, WA with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Renton, WA as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $120,373 per year, or $57.9 per hour.
Desktop Support Technician

Desktop Support Technician

Psomas

Tacoma, WA

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Psomas rating

9.4

Company rating: 9.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

7th of 352 rated engineering

Job description

Desktop Support TechnicianOwn Your Future at Psomas

Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact.

As our Desktop Support Technician for our IT team in Tacoma, you'll play a key role supporting Psomas employees across assigned regional offices. In this hands-on support position, you'll provide frontline technical assistance, troubleshoot day-to-day technology issues, and help ensure employees have a reliable and seamless technology experience.

Why Psomas
  • Shared Success: An ownership culture that rewards long-term thinking and doing what's right.
  • Retirement Benefits: Company-funded ESOP + 401(k) with immediate match.
  • Career Growth: Clear pathways, coaching, training, and professional development opportunities.
  • People-First Culture: Collaborative teams that value teamwork and invest in employee success.
  • Meaningful Work: Support the technology and systems that help teams successfully deliver impactful projects and services across the organization.
What You'll Do

As our Desktop Support Technician, you will provide technical support, maintain endpoint systems, and help deliver a dependable and positive user experience across the organization.

  • End User Support & Troubleshooting
    Provide support for desktops, laptops, mobile devices, printers, and peripherals while troubleshooting and resolving hardware, software, connectivity, and printing issues.
  • Systems & Application Support
    Support Microsoft Office 365, Windows 10/11, and common business applications while assisting users with technical questions and issue resolution.
  • User Account Administration
    Manage user onboarding and offboarding activities, password resets, multi-factor authentication, and access-related support tasks.
  • Device Deployment & Asset Management
    Deploy, configure, and maintain endpoint devices while supporting inventory tracking and equipment lifecycle management.
  • Documentation & Ticket Management
    Document incidents, requests, and resolutions within the IT ticketing system to ensure timely communication and issue tracking.
  • Team Collaboration & Operational Support
    Partner with IT and HR teams on equipment rollouts, employee transitions, and other support initiatives while providing occasional after-hours assistance as needed.
Required Qualifications
  • High School Diploma or GED required
  • 2+ years of desktop support or helpdesk experience
  • Hands-on experience with Windows 10/11, Office 365, and basic Active Directory tasks
  • Strong customer service, communication, and time management skills
  • Ability to travel between regional offices and provide occasional after-hours support
Compensation & Benefits
  • Compensation: $25-$28/hour (depending on experience)
  • Time Off: 3 weeks PTO plus 8 paid holidays
  • Career Development: Career pathing, ongoing training, and professional development opportunities
  • Total Rewards: Comprehensive medical, dental, and vision coverage for employees and qualifying family members, along with employee ownership and retirement benefits.
Our Hiring Approach

Our recruiting team reviews every application personally and will keep candidates informed throughout the process. If a candidate's background aligns with what we need, we'll reach out to discuss next steps.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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About Psomas

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

501 - 1,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1946

Social media

Twitter

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