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Application Support Manager Jobs in Spokane, WA (NOW HIRING)

Techmate

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IT Support - 12 month contract

Spokane, WA · On-site

$35/hr

Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online. * Working knowledge of Azure, Intune, and other cloud based services. * Operating Systems:

159995 Vista Title and Escrow

IT Specialist

Spokane, WA · On-site

$28 - $31.25/hr

This role emphasizes application support--particularly for our title production platform (Qualia) and Sugar CRM--as well as providing comprehensive IT support for the Microsoft 365 Suite, general ...

TEKsystems

Email Support Specialist

Spokane, WA

$20/hr

Description • Process enrollment requests received through email. • Manage and reduce the team ... Application Deadline This position is anticipated to close on Aug 8, 2026. About TEKsystems We're ...

Alarm.com

Technical Support Representative

Spokane, WA

$19 - $22.50/hr

... management system backed by Heroic Customer Service ® and support. Our on-site and cloud-based ... OpenEye is an Equal Opportunity Employer In connection with your application, we collect ...

OpenEye

Technical Support Representative

Liberty Lake, WA · On-site

$19 - $22.50/hr

... management system backed by Heroic Customer Service ® and support. Our on-site and cloud-based ... OpenEye is an Equal Opportunity Employer In connection with your application, we collect ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Spokane, WA

Application Support Manager information

See Spokane, WA salary details

$61.7K

$108.2K

$167.3K

How much do application support manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for application support manager in Spokane, WA is $108,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $128,400.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Spokane, WA? The most popular types of Application Support jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Application Support Manager jobs? Cities near Spokane, WA with the most Application Support Manager job openings:
Application Support Manager jobs near you

IT Support - 12 month contract

Techmate

Spokane, WA • On-site

$35/hr

Contractor

Posted 14 days ago

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Job description

We are seeking an IT support technician for a 12 month contract in the Spokane, WA area to join our team!

As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities:

  • Installation of workstations.
  • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
  • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
  • Basic networking, rack/stack/patch, remote hands support, etc.
  • Experience working with AD (active directory), domains, group policy, etc.
  • E-mail, A/V conferencing, VoIP device replace and configuration.
  • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
  • Provide timely and efficient executive-level support.
  • Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)

Requirements:

  • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
  • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online.
  • Working knowledge of Azure, Intune, and other cloud based services.
  • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
  • Xerox, Canon, HP printer installation, local/network configuration and print management.
  • Excellent verbal and written communication skills.
  • Ability to effectively operate independently as well as in a team environment.
  • Ability to lift heavy objects up to 50 lbs.

We Offer:

  • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
  • Competitive compensation and 2hrs. minimum pay on all assignments.
  • Job related expense reimbursement.

Apply Today!

Company Description

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.