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Application Support Manager Jobs in Indiana (NOW HIRING)

Alfa Laval

Quote Support Manager

Greenwood, IN · On-site

The Quote Support Manager leads a team of approximately 10-12 Quote Specialists (Tier 1-3) ... To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to ...

campus4tech

Application Programmer

Indianapolis, IN · On-site

Manage AV scheduling, setup, and support for internal and external meetings. Video Content ... Application & Systems Analysis * Provide Tier 2/3 support and administration for SharePoint ...

ConfigUSA

Ivalua Support Lead

Columbus, IN · On-site

Excellent communication and stakeholder management. Ability to work under pressure and meet SLAs. Area of Responsibilities/Tasks Key Responsibilities Application Support: Provide Level 1 and Level 2 ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

... application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

... application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Indiana

Application Support Manager information

See Indiana salary details

$58K

$101.8K

$157.5K

How much do application support manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for application support manager in Indiana is $101,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $120,800.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Indiana? The most popular types of Application Support jobs in Indiana are:
What job categories do people searching Application Support Manager jobs in Indiana look for? The top searched job categories for Application Support Manager jobs in Indiana are:
What cities in Indiana are hiring for Application Support Manager jobs? Cities in Indiana with the most Application Support Manager job openings:
Application Support Manager jobs near you
Application Support Engineer

Application Support Engineer

ATS Automation Tooling Systems

Indianapolis, IN • On-site

Full-time

Posted 18 days ago

Job description

Your Responsibilities
We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.
Your Responsibilities
  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements

Your profile
Required Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands-on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on-site, cross-functional environment

Preferred Qualifications
  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow-the-sun operations

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