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Application Support Manager Jobs in Indiana (NOW HIRING)

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

... application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

... application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

... application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear ...

Follow established change management, build, testing, and production support processes * Provide ... Three or more years of healthcare or enterprise application support experience * Experience ...

Showing results 21-40

Application Support Manager information

See Indiana salary details

$58K

$101.8K

$157.5K

How much do application support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for application support manager in Indiana is $101,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $120,800.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Indiana? The most popular types of Application Support jobs in Indiana are:
What job categories do people searching Application Support Manager jobs in Indiana look for? The top searched job categories for Application Support Manager jobs in Indiana are:
What cities in Indiana are hiring for Application Support Manager jobs? Cities in Indiana with the most Application Support Manager job openings:
Infographic showing various Application Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,831 per year, or $49 per hour.

Clinical Application Analyst - Beaker

Deaconess

Evansville, IN • On-site

Full-time

Re-posted 22 days ago


Deaconess Health System rating

6.7

Company rating: 6.7 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers


Job description

Help Advance Laboratory Excellence Through Technology
We are seeking a detail-oriented and technically skilled Clinical Application Analyst - Beaker to join our Digital Technology Services (DTS) team. In this role, you will support, optimize, and enhance the technology that powers laboratory operations across our health system.
Working closely with laboratory leaders, clinicians, and technology teams, you will help ensure that Beaker and related laboratory applications are configured, maintained, and improved to support efficient workflows, accurate data, and exceptional patient care. Your expertise will play a critical role in connecting technology and laboratory operations to improve both the user experience and clinical outcomes.
This position is ideal for someone who enjoys problem-solving, system optimization, collaboration, and applying technology to improve healthcare delivery.
What You'll Do
  • Configure, build, maintain, and optimize Beaker and related laboratory applications
  • Support laboratory workflows by ensuring systems operate reliably, accurately, and efficiently
  • Troubleshoot production issues and provide ongoing application support, maintenance, and upgrades
  • Collaborate with laboratory leadership, clinicians, and DTS teams to identify opportunities for workflow improvements and system enhancements
  • Support new implementations, upgrades, integrations, and process improvement initiatives
  • Monitor and troubleshoot interfaces and data exchange between laboratory and third-party systems
  • Assist with system testing, validation, patching, and security-related activities
  • Maintain documentation, workflows, build standards, and support materials
  • Ensure data integrity and system performance across laboratory applications
  • Serve as a technical resource for laboratory application functionality and best practices
  • Mentor and provide guidance to team members on laboratory workflows and application support processes
  • Support compliance with organizational, regulatory, and security requirements
What We're Looking For
  • Associate's degree in Information Technology, Laboratory Science, or a related field
  • Three or more years of experience supporting laboratory information systems or clinical applications
  • Strong understanding of laboratory workflows, healthcare technology, and data integrity principles
  • Experience supporting Beaker, laboratory information systems, or similar clinical applications preferred
  • Strong analytical, troubleshooting, and problem-solving skills
  • Ability to manage multiple priorities while maintaining attention to detail
  • Effective communication and collaboration skills with both technical and non-technical stakeholders
  • Experience supporting application upgrades, testing, and system implementations preferred
  • Commitment to customer service, continuous improvement, and teamwork

Preferred:
  • Bachelor's degree in a related field
  • Experience with Epic Beaker or other laboratory information systems
  • Experience with healthcare system integrations and interface support
  • Knowledge of laboratory regulatory and compliance requirements
What We Offer
  • An opportunity to directly support laboratory teams and the technology that impacts patient care every day
  • Meaningful work that combines healthcare, technology, and process improvement
  • Collaboration with laboratory professionals, clinicians, and healthcare technology experts
  • Exposure to enterprise healthcare applications, integrations, and innovative technology solutions
  • Opportunities to lead system enhancements, workflow optimization efforts, and strategic projects
  • Professional growth within healthcare IT, clinical informatics, and application management
  • Flexible hybrid or remote work opportunities based on location
  • A supportive team environment focused on learning, innovation, and continuous improvement
  • A stable healthcare organization committed to delivering high-quality care through technology and teamwork

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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