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Application Support Manager Jobs in Indiana (NOW HIRING)

... management, operations, lean manufacturing, statistical design and data analysis • Customer support experience (providing product application preparation and training) • Project management ...

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

Act as coordinator for resolving incidents related to any application support in manufacturing ... Minimum 5 years of experience in handling Site IT support incident management * Should be ...

Manage the Help Desk ticketing system to ensure prompt, prioritized response and updated ... Application support * Small project and problem resolution at server/network level * Documentation ...

Sales Support Specialist

Lebanon, IN · On-site

$21.50 - $29.25/hr

... application-specific questions, you'll play a key role in helping users get the most from their ... Support sales managers and dealer networks with product expertise and technical guidance * Provide ...

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Application Support Manager information

See Indiana salary details

$58K

$101.8K

$157.5K

How much do application support manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for application support manager in Indiana is $101,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $120,800.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Indiana? The most popular types of Application Support jobs in Indiana are:
What job categories do people searching Application Support Manager jobs in Indiana look for? The top searched job categories for Application Support Manager jobs in Indiana are:
What cities in Indiana are hiring for Application Support Manager jobs? Cities in Indiana with the most Application Support Manager job openings:
Infographic showing various Application Support Manager job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 73% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,831 per year, or $49 per hour.

Full-time

Posted 27 days ago


Job description

Field Services
Location Warsaw US
Requirement Onsite support
Responsibilities
Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support Rapid Response Team triage process and attendsupport Daily Performance Meetings
Assist network support team and other infra teams for daytoday troubleshooting and infra projects
Assist Client SPOC with Reliability Calls for high priority tickets P1P2 investigation and resolution
Helps local hardware support team with checking printers and shopfloor peripherals
Provides assistance to the hardware support team for applications or processes
Act as coordinator for resolving incidents related to any application support in manufacturing plant
Be a SPOC for BUIT Local support and external vendors
Resolve connection issues with weighing scales including replacement of defective MOXA and related network components
Coordinate with MLL Workstation engineering WESS team to resolve OS and workstation build issues including antivirusmalware related setup and issues
Test connectivity for changes to network including wireless and patching
Coordinate with application owners to install the client applications and ensure that the applications launch as expected
Coordinate with equipment vendors for repair and maintenance
Initial troubleshooting for application issues and continue to provide coordinationescalation to resolutionconclusion
Support base businessrelated IQOQ testing and technical change control activities
Qualifications
Minimum 5 years of experience in handling Site IT support incident management
Should be conversant with ITIL process ServiceAsset management
Must be knowledgeable in network infrastructure
Should be knowledgeable on multiple Operating Systems DBs
Should be able to work independently and be ready to provide support offbusiness hours
MES knowledge is an added advantage
Should posses multitasking capabilities with excellent coordination skills
Worked in pharmamanufacturing plant is added advantage
Additional Requirements
Manufacturing Experience with ItInfra knowledge
Cross TeamDept Coordination
Project experience
ITIL Knowledge would be preferable
Knowledge of GxP would be add on