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Application Support Manager Jobs in Knox, IN (NOW HIRING)

Solve IMG

Sales Engineer

La Porte, IN · On-site

... application support. The ideal candidate will blend their engineering expertise with a solution ... Collaborate with Engineering and Product Management to design custom or modified solutions and ...

New

Solve IMG

Production Engineer

La Porte, IN · On-site

... application support to both internal and external stakeholders. The ideal candidate will operate ... Familiarity with quality management systems (ISO 9001, IATF 16949 or similar) * Geometric ...

Solve IMG

Production Engineer

La Porte, IN · On-site

... application support to both internal and external stakeholders. The ideal candidate will operate ... Familiarity with quality management systems (ISO 9001, IATF 16949 or similar) * Geometric ...

Valparaiso

Academic Support Coordinator

Valparaiso, IN · On-site

... leadership, management, organizational, and interpersonal communication skills, as well as the ... Cover letter Resume List of 3 professional references Answer all application questions Please ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Knox, IN

Application Support Manager information

See Knox, IN salary details

$53.6K

$94K

$145.4K

How much do application support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for application support manager in Knox, IN is $94,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $111,600.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Knox, IN are hiring for Application Support Manager jobs?

Cities near Knox, IN with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Knox, IN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,048 per year, or $45.2 per hour.

Sales Engineer

Solve IMG

La Porte, IN • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve's brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day.
POSITION DESCRIPTION: Reporting to the Customer Solutions Supervisor; Key Accounts, the Sales Engineer is responsible for collaborating with the sales team to identify customer needs and develop technical solutions including product and application support. The ideal candidate will blend their engineering expertise with a solution selling approach, helping customers improve equipment reliability, reduce downtime and optimize system performance. The Sales Engineer will have strong communication skills, and a savviness to be able to translate technical concepts into customer-focused solutions. The ideal candidate will operate with a continuous improvement mindset, staying on top of industry trends, competitor offerings and emerging technologies to ensure Solve is consistently offering our customers the "best-in-class" product lines and solutions.
RESPONSIBILITIES:
  • Identify customer needs through consultative selling, site visits, equipment evaluations and application analysis
  • Present technical and product solutions based on application specifications within bearing and drive solutions
  • Prepare and deliver technical presentations that clearly communicate product value, performance benefits and ROI
  • Collaborate with Engineering and Product Management to design custom or modified solutions and prepare sales quotes for customers
  • Support customers during installation, troubleshooting and maintenance, ensuring proper product selection and performance
  • Participate in trade shows, training sessions and customer seminars to promote company capabilities and strengthen market presence
QUALIFICATIONS:
  • Bachelors degree in Mechanical Engineering, Industrial Engineering (or a related technical discipline), or 3+ years of experience in a related technical role
  • Strong understanding of:
    • Bearing types and failure modes
    • Shaft alignment, load calculations and lubrication principles
    • Gearboxes, motors, drives and mechanical power transmission systems
  • Proficient in Microsoft Office Suite
  • The ability to travel up to 60%
PREFERRED QUALIFICATIONS:
  • Familiarity with reliability programs, such as predictive maintenance, vibration analysis, or condition monitoring
OUR EMPLOYEE VALUE PROPOSITION:
  • Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid parental leave and paid time off
  • Work in a collaborative environment with passionate and innovative teammates
Solve is proud to be an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other class or status in accordance with applicable federal, state, and local laws.

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