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Application Support Manager Jobs in Knox, IN (NOW HIRING)

McDonald's

General Manager

Valparaiso, IN · On-site

Strong customer service and support focus; * The ability to communicate effectively and anticipate ... McDonald's USA will not receive a copy of your employment application and it will have no ...

McDonald's

General Manager

Valparaiso, IN · On-site

Strong customer service and support focus; * The ability to communicate effectively and anticipate ... McDonald's USA will not receive a copy of your employment application and it will have no ...

McDonald's

General Manager

Valparaiso, IN · On-site

Strong customer service and support focus; * The ability to communicate effectively and anticipate ... McDonald's USA will not receive a copy of your employment application and it will have no ...

McDonald's

General Manager

Valparaiso, IN · On-site

Strong customer service and support focus; * The ability to communicate effectively and anticipate ... McDonald's USA will not receive a copy of your employment application and it will have no ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Knox, IN

Application Support Manager information

See Knox, IN salary details

$53.6K

$94K

$145.4K

How much do application support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for application support manager in Knox, IN is $94,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $111,600.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Knox, IN are hiring for Application Support Manager jobs?

Cities near Knox, IN with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Knox, IN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,048 per year, or $45.2 per hour.

Direct Support Professional (DSP)- Day Services

Opportunity Enterprises Inc

Valparaiso, IN • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Description

The Direct Support Professional aids in the implementation of instructional plans, care, and activities for clients served in assigned areas.

Responsibilities

  • Execute Curriculum Program per program schedule.
  • Provide supervision and active treatment through program and assist clients in achieving goals.
  • Assist with the personal care needs of adults enrolled in services.
  • Perform necessary housekeeping duties as assigned to ensure facility and equipment are clean and sanitary.
  • Intervene in crisis situations and complete the necessary documentation, if necessary.
  • Demonstrate teamwork with staff and clients served in the agency.
  • Administer assessments for clients served as directed by QIDPs, Nursing, or Program Specialists.
  • Provide medication administration to clients on a routine or "as needed" basis, if applicable.
  • Keep current on all trainings and Behavior Support Plans.
  • Transport and supervise clients during agency-sponsored and agency-based activities, if necessary. On occasion, staff may need to use their own vehicle.
  • Staff may be cross-trained in all day services programs to provide relief, if necessary.
  • All other duties as assigned by director.


PHYSICAL REQUIREMENTS

  • Prolonged periods sitting, standing, bending and lifting
  • Must be able to lift up to 50 pounds at times
  • Must be able to lift up to 125 pounds, with assistance, at times

REQUIRED SKILLS/ABILITIES

  • Excellent verbal communication skills
  • Excellent organizational and time management skills
  • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients

EDUCATION AND EXPERIENCE

  • High School Diploma
  • Experience with developmentally disabled population

Benefits to all Employees:

  • Accrued Time Off
  • Partial Holiday Pay
  • Partial Paid Birthday off!
  • Employee discounts (Verizon phone plans & YMCA membership)
  • Employee referral program
  • Pay On Demand Option (Paylocity Wallet)
  • FSA accounts
  • Paid Mileage
  • Employee recognition events
  • Employee Assistance Program
  • Paid Extensive training
  • Flexible Hours
  • CPR/First Aid training

Additional Benefits to Full-Time Employees:

  • 401K w/ 5% company matching
  • 8 paid holidays
  • Paid day off on Birthday!
  • PTO
  • Pay On Demand Option (Paylocity Wallet)
  • HSA Accounts
  • Medical, dental, and vision insurance
  • Casual Fridays
  • Supplemental Insurance (short term disability, cancer plans, life insurance and more)

About Opportunity Enterprises

Founded in 1967, we are a nonprofit organization that strives to help individuals with developmental disabilities reach their greatest potential and live full, enriching lives. Our vision is to create a fully integrated community where life for persons with developmental disabilities is valuable, purposeful, and fulfilling. We believe it is possible to make a positive difference in the lives of the individuals we serve by accepting people as they are and supporting them in achieving their fullest growth and development. We know that well-trained and motivated staff is at the core of helping us achieve our vision. Our employees work hard to ensure that our clients are heard and given the resources they need to be self-sufficient. To show our appreciation, we strive to provide a positive work environment that encourages innovation and change to help our employees continuously learn and grow.

Make a difference today! Please fill out our brief application and- we'll be in touch soon!!

Requirements

PHYSICAL REQUIREMENTS

  • Prolonged periods sitting, standing, bending and lifting
  • Must be able to lift up to 50 pounds at times
  • Must be able to lift up to 125 pounds, with assistance, at times

REQUIRED SKILLS/ABILITIES

  • Excellent verbal communication skills
  • Excellent organizational and time management skills
  • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients

EDUCATION AND EXPERIENCE

  • High School Diploma
  • Experience with developmentally disabled population

Apply