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Application Support Manager Jobs in Indiana (NOW HIRING)

Beacon Hill

Desktop Support II

Brownsburg, IN · On-site

... application support, and cellular service coordination. This person will troubleshoot issues ... management, and MFA troubleshooting Experience with Entra/AD hybrid identity and hybrid-joined ...

Eaton

Manager, Project Engineering

Indianapolis, IN · On-site

$113K - $165K/yr

... application support, managing Bill of Material and configuration changes, and providing documentation packages. Actively promote the Project Management Organization capabilities to customers ...

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Application Support Manager information

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$58K

$101.8K

$157.5K

How much do application support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for application support manager in Indiana is $101,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $120,800.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Indiana?

The most popular types of Application Support jobs in Indiana are:

What job categories do people searching Application Support Manager jobs in Indiana look for?

The top searched job categories for Application Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Application Support Manager jobs?

Cities in Indiana with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,831 per year, or $49 per hour.

AEM Developer Indianapolis, IN (100% Onsite)

Nam Info Inc

Indianapolis, IN • On-site

Other

Posted 6 days ago

Job description

Hi,

Greetings from NAM Info Inc.!!!

Please find the below immediate requirement from my client. Please revert with your updated resume, visa status, current location, and contact details.

Role: AEM Developer
Location: Indianapolis, IN (100% Onsite)
Duration: 6 Months Contract

Experience Required: 5+ Years
Skills: Adobe Experience Manager (AEM) ~ AEM Sites ~ AEM as a Cloud Service ~ AEM Components ~ Templates ~ Workflows ~ Content Fragments ~ Experience Fragments ~ AEM Dynamic Media ~ DAM ~ Java ~ Sling Models ~ OSGi ~ JCR ~ HTL/Sightly ~ ReactJS ~ JavaScript ~ HTML5 ~ CSS3 ~ TypeScript ~ AEM Headless ~ SPA ~ GitHub Actions ~ CI/CD ~ REST APIs ~ JSON ~ ServiceNow ~ JIRA

Job Description:

We are seeking an experienced AEM Developer to design, develop, administer, support, and deploy Adobe Experience Manager solutions. The ideal candidate will have strong hands-on experience with AEM Sites, AEM as a Cloud Service, AEM components, templates, workflows, DAM, Java-based AEM development, modern frontend technologies, and enterprise application support.

Responsibilities:

  • Develop, customize, and maintain Adobe Experience Manager (AEM) websites and applications.
  • Design and implement AEM components, templates, workflows, services, and integrations using Java, Sling Models, OSGi, JCR, and HTL/Sightly.
  • Work extensively with AEM Sites, AEM as a Cloud Service, Content Fragments, Experience Fragments, Dynamic Media, and asset pipelines.
  • Manage and support DAM workflows, metadata schemas, asset processing, and content management capabilities.
  • Develop responsive and interactive user interfaces using ReactJS, JavaScript, HTML5, CSS3, and TypeScript.
  • Implement and support Single Page Applications (SPA) integrated with AEM Headless and traditional AEM architectures.
  • Provide end-to-end L3/L4 application support for Adobe Experience Manager, including ticket triage, troubleshooting, issue resolution, user assistance, incident management, and root-cause analysis.
  • Design, validate, configure, and deploy small to medium AEM enhancements across sandbox and production environments.
  • Collaborate with Adobe teams, developers, architects, UX/UI designers, business analysts, stakeholders, and content authors to deliver scalable AEM solutions.
  • Identify automation opportunities and implement solutions to reduce manual processes and improve application usability.
  • Maintain detailed documentation of AEM configurations, deployments, system changes, and operational procedures.
  • Support system availability, data accuracy, data integrity, audit requirements, and access review processes.
  • Coordinate hosting configuration, access management, and operational support with cloud and infrastructure teams.
  • Manage GitHub Actions and CI/CD pipelines for automated AEM deployment.
  • Support adoption of modern Adobe Experience Cloud capabilities.
  • Troubleshoot and integrate REST APIs, JSON-based services, and enterprise system integrations.
  • Work with ServiceNow and JIRA for incident, issue, and change management.

Key Qualifications:

  • 5+ years of hands-on experience with Adobe Experience Manager (AEM) website development.
  • Strong experience with AEM Sites and AEM as a Cloud Service.
  • Strong hands-on experience with AEM Components, Templates, Workflows, Content Fragments, and Experience Fragments.
  • Experience with AEM Dynamic Media, DAM workflows, metadata schemas, and asset processing.
  • Strong Java development experience with AEM.
  • Hands-on experience with Sling Models, OSGi, JCR, and HTL/Sightly.
  • Strong frontend development experience with ReactJS, JavaScript, HTML5, CSS3, and TypeScript.
  • Experience implementing AEM Headless solutions and Single Page Applications (SPA).
  • Experience providing L3/L4 application support, troubleshooting, incident management, and root-cause analysis.
  • Experience with AEM configuration, administration, security, and deployment management.
  • Hands-on experience with GitHub Actions and CI/CD pipelines.
  • Strong understanding of REST APIs, JSON, and enterprise system integration concepts.
  • Experience working with cloud environments and modern Adobe Experience Cloud capabilities.
  • Experience with ServiceNow and JIRA is preferred.
  • Strong problem-solving, analytical, communication, and stakeholder-management skills.

Preferred:

  • Experience with AEM Cloud Service and modern Adobe Experience Cloud capabilities.
  • Strong experience with AEM Headless architecture and SPA integrations.
  • Experience with automated deployment and CI/CD implementation.
  • Experience with enterprise application support and production environments.
  • Experience with security, access management, audit, and compliance requirements.
  • Experience collaborating with cross-functional teams including architects, developers, UX/UI designers, business analysts, and content authors.

Thanks & Regards..
Chamundi Prasad
Executive (Staffing)
Nam Info Inc
+1 (D)
Email :
Website -

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About NAM Info

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

2000

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