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Application Support Engineer Jobs in Wisconsin (NOW HIRING)

Quartz

Desktop Support Engineer

Madison, WI · On-site

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM ...

Quartz

Desktop Support Engineer

Madison, WI

$56K - $70K/yr

Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM ...

Trystar Inc

Staff Application Engineer

Waukesha, WI · On-site

$130K - $160K/yr

The engineer supports pre-sales application engineering (RFQs, specs, sizing, BOMs, conceptual drawings), enables scope clarity and risk mitigation, and drives clean handoffs to Engineering ...

Kiongroup

Software Engineer - Tech Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Kiongroup

Software Engineer - Tech Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Greenheckgroup

Application Engineer I/II

Schofield, WI · On-site

$77K - $117K/yr

Our unwavering commitment in supporting our team members both personally and professionally has ... As the Application Engineer you will provide technical application support, quote special product ...

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All JobsApplication Support Engineer JobsApplication Support Engineer Jobs in Wisconsin

Application Support Engineer information

See Wisconsin salary details

$18

$48

$73

How much do application support engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for application support engineer in Wisconsin is $48.99, according to ZipRecruiter salary data. Most workers in this role earn between $39.09 and $57.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Wisconsin? The most popular types of Application Support Engineer jobs in Wisconsin are:
What are popular job titles related to Application Support Engineer jobs in Wisconsin? For Application Support Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Wisconsin look for? The top searched job categories for Application Support Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Application Support Engineer jobs? Cities in Wisconsin with the most Application Support Engineer job openings:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Wisconsin as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,895 per year, or $49 per hour.
Desktop Support Engineer

Desktop Support Engineer

Quartz

Madison, WI • On-site

$56K - $70K/yr

Full-time

Posted 5 days ago

Job description

Overview
Are you passionate about endpoint management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier 2 & 3 Support) to join our IT team and help shape the future of our workplace technology environment. You'll leverage technologies such as SCCM, Microsoft Intune, and Horizon to support enterprise devices, improve operational efficiency, and ensure employees have a seamless technology experience every day.
Benefits:
  • Flexible Work Options - In-Person or Hybrid

  • Participate in technology modernization projects and continuous improvement initiatives

  • Opportunity to work with SCCM, Intune, and VDI technologies

  • Ideal starting pay rate, based on skills and experience: $56,500 - $70,600 + robust total rewards package

Responsibilities
  • Administer and support Microsoft Configuration Manager (SCCM) and Microsoft Intune, including software deployment, operating system upgrades, device configuration, compliance management, and endpoint lifecycle administration

  • Configure, deploy, and support virtual desktop infrastructure (VDI) environments, to ensure optimal system performance and user experience

  • Provide Tier 2 & 3 technical support for Windows operating systems, hardware, peripherals, and enterprise applications, resolving complex issues escalated from the Service Desk

  • Serve as the primary escalation point for endpoint-related incidents, providing technical expertise, guidance, and timely resolution of issues

  • Coordinate and manage endpoint patching activities for laptops, desktops, and virtual desktop environments to maintain security, compliance, and system integrity

  • Monitor endpoint health, analyze system performance, and proactively identify opportunities to improve reliability, security, and operational efficiency

  • Participate in endpoint lifecycle management activities, including device provisioning, upgrades, migrations, and decommissioning

  • Create and maintain technical documentation, knowledge base articles, operational procedures, and configuration standards to support efficient IT operations

  • Research, evaluate, and recommend new technologies, tools, and processes that improve endpoint management, end-user experience, and Service Desk effectiveness

  • Participate in technology implementation projects, system testing, endpoint deployments, and continuous improvement initiatives supporting business objectives

  • Collaborate with cross-functional IT teams and business partners to deliver technology solutions that meet organizational needs and enhance employee productivity

  • Maintain a customer-focused approach by delivering exceptional service and building positive relationships with internal stakeholders

  • Support Quartz's commitment to keeping customers at the center of everything we do by ensuring technology solutions are reliable, secure, and aligned with business needs

Qualifications
  • Bachelor's Degree and 2 years in IT Customer Support or other technology role

  • Associate's Degree and 5 years in IT Customer Support or other technology role

  • High School Equivalency and 8 years in IT Customer Support or other technology role

  • Experience supporting and administering virtual desktop environments, including Horizon or Microsoft Azure Virtual Desktop

  • Extensive experience installing, configuring, and managing Windows-based systems and related technologies

  • Expert in the setup, configuration, and administration of Microsoft Configuration Manager and Intune

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

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