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Application Support Engineer Jobs in Wisconsin (NOW HIRING)

This role is focused on software technical support, helping customers resolve application and ... Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ...

This role is focused on software technical support, helping customers resolve application and ... Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ...

The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues ... application behavior, Kubernetes infrastructure, logs, metrics, and customer impact. KEY ...

Field Application Engineer '27

Wauwatosa, WI ¡ On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

This role is focused on software technical support, helping customers resolve application and ... Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic ...

WI ¡ On-site

Manage and support engineering builds activities of IC package assembly projects from concept to completion. * Define project scope, timelines, and deliverables in alignment with assembly engineering ...

New

This Senior Support Engineer - TRACE supports HVAC solutions through the customer support, testing, and commercialization of cutting-edge commercial building HVAC design & simulation software as part ...

... Engineer provides advanced technical support and infrastructure administration across the ... Serve as a senior escalation point for complex infrastructure and application issues. * Diagnose ...

WI ¡ On-site

Gezocht voor onze Belux-markt: Digital Support Engineer Ben jij iemand die energie krijgt van software, technische uitdagingen Ên tevreden klanten? Vind je het leuk om gebruikers te begeleiden ...

Showing results 21-40

Application Support Engineer information

See Wisconsin salary details

$18

$48

$73

How much do application support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for application support engineer in Wisconsin is $48.99, according to ZipRecruiter salary data. Most workers in this role earn between $39.09 and $57.26 per hour, depending on experience, location, and employer.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What is the average salary for an application support engineer?

The average salary for an application support engineer in the US is approximately $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with specialized skills in troubleshooting, scripting, and familiarity with tools like SQL or Linux tend to earn higher salaries.

What are popular job titles related to Application Support Engineer jobs in Wisconsin?

For Application Support Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Wisconsin look for?

The top searched job categories for Application Support Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Application Support Engineer jobs?

Cities in Wisconsin with the most Application Support Engineer job openings:

Infographic showing various Application Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $101,895 per year, or $49 per hour.

Product Support Engineer

Berlin, WI â€ĸ On-site

Generac Power Systems, Inc.
Electrical Equipment, Appliance, and Component Manufacturing â€ĸ 5 - 10K employees

Full-time

Posted 12 days ago


Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Product Support Engineer is responsible for activities within the Product Support Engineering function, including support of existing product designs through root cause analysis, problem resolutions, cost reductions, product improvements, and lifecycle product support which is accomplished through process improvement, design modifications, or specification changes. This position is responsible for the engineering aspects related to the escalation process within Generac. This position works cross-functionally (Service, Operations, Supply Chain, and Product Development Engineering) in the company. This role develops and effectively implements the escalation process across all Generac businesses that ensure rapid response, accurate root cause evaluation, and implementation of engineering solutions to escalated issues.
Responsibilities:
  • Provide daily technical support to Operations (line builds, start-up, test, PPAP/first articles, build issues), triaging and burning down shop-floor defects and barriers. Coordinate fast-turn fixes and interim containments, then drive permanent corrective actions.
  • Partner with plant leadership (manufacturing, quality, supply chain) to meet SQDRC targets; ensure bills of material, routings, and drawings reflect the current build standard for C&I products.
  • Material life cycle management including E&O, product cannibalization impacts.
  • Support Sustaining org: Contribute in 8D, root cause analysis (5 Why, Fishbone), interim (ICA) and permanent corrective actions (PCA), and reliability analyses to improve field performance and reduce rework/warranty.
  • Support configuration management for assigned products (ETO/CTO, SEQ) and ensure BOM accuracy across planning/production/service variants. Chair/drive the supplier-driven change. Change Review Board inputs for your scope; manage ECNs from identification through validation and release.
  • Cross-functional collaboration.
  • Work hand in glove with Product Management, NPD/Systems Engineering, Compliance/Test, and Supply Chain to prevent recurrence, standardize parts/options, and mature design-for-reliability/DFM/AQPs across platforms.
  • People leadership & ways of working.
  • Collaborate well across plants and functions while maintaining urgency and calm under pressure. Use visual management, daily standups, and tiered escalation to speed decision-making.
  • Foster collaboration between engineering departments to identify and harvest new engineering concepts, technologies, techniques, standards and procedures.

Minimum Qualifications:
  • Bachelor's Degree in Engineering or related field.
  • 5 years of engineering experience.

Knowledge, Skills, and Abilities:
  • Strong configuration/BOM management on ETO/CTO/SEQ products; SAP/Windchill or equivalent PLM/ERP proficiency.
  • Track record improving factory throughput/FPY and reducing warranty via structured corrective action and design-for-reliability.
  • Strong ability to improve first-pass yield (FPY) and reduce start-up issue rates through proactive line support and continuous process improvement initiatives.
  • Skilled in managing Engineering Change Notices (ECNs) with a focus on minimizing lead time and maximizing first-time accuracy. Ensures traceability from issue identification through resolution and verification.
  • Applies structured problem-solving methodologies (e.g., 8D) to address top field quality issues. Capable of driving warranty cost reduction, improving Mean Time Between Failures (MTBF), and preventing repeat issues.
  • Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance during gate reviews and production audits.

Preferred Qualifications:
  • Demonstrated ownership of cross-functional problem solving (8D, FMEA linkages, verification/validation), ECN execution, and manufacturing support.
  • Experience with diesel/natural gas gensets, power systems, controls, or related C&I equipment; understanding of UL/NEC and applicable compliance standards.
  • Previous experience using SAP or equivalent ERP.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."