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Application Support Analyst Jobs in Ohio (NOW HIRING)

... requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job ... Perform software and application installations and upgrades. * Create and upkeep IT knowledge base ...

... requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job ... Perform software and application installations and upgrades. * Create and upkeep IT knowledge base ...

... requirements. IT Support Analyst Essential Duties and Responsibilities To perform the job ... Perform software and application installations and upgrades. * Create and upkeep IT knowledge base ...

UM Support Analyst

Mason, OH · On-site

$17 - $22/hr

Support UM prior authorization requests. * Work in Facets, Filebound, and Jira. * Make outbound notification calls to providers and members. Nice to Have: * Prior HealthFirst & Anthem prior ...

Showing results 41-60

Application Support Analyst information

See Ohio salary details

$15

$37

$66

How much do application support analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for application support analyst in Ohio is $37.36, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $42.50 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Ohio?

For Application Support Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Ohio look for?

The top searched job categories for Application Support Analyst jobs in Ohio are:

What cities in Ohio are hiring for Application Support Analyst jobs?

Cities in Ohio with the most Application Support Analyst job openings:

Infographic showing various Application Support Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $77,714 per year, or $37.4 per hour.

System Support Analyst

New Bremen, OH • Hybrid

Crown Equipment Corporation
Trucking • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 259 frontline employees who took The Breakroom Quiz


Job description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

  • Maintain software currency by evaluating and applying patches and updates as appropriate.
  • Assist in managing and making recommendations for overall life cycle of application.
  • Monitor and optimize systems.  Analyze system and processes to identify possible efficiencies.
  • Create flowcharts, test, debug, document, modify and install software.
  • Perform security administration, such as creating and maintaining user and group accounts affecting data structures and security rights within software applications.
  • Develop system processes and procedures for areas such as user management and monitoring.
  • Integrate proactive monitoring of systems using tools such as Simple Network Management Protocol, Solarwinds, and other tools as applicable.

Qualifications

  • Associate degree in Computer Science or related field or equivalent experience is required.
    • Or high school diploma/GED plus 6+ years of related experience will be considered.
  • Windows Server and UNIX experience strongly desired.
  • Occasional travel (0-5%) is required.
  • On-call and weekend support is required.

Salary/level will be commensurate with experience. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities


What Crown Equipment Corporation employees say

Pay

Benefits

Hours and flexibility

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About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

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