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Application Support Analyst Jobs in Ohio (NOW HIRING)

SierTeK Ltd.

DescriptionSierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service ...

Smart Data

15792 Application Support III

Cincinnati, OH · Hybrid

... application support, operations, or engineering is a plus but not required * Exposure to Point of ... Independently execute large projects and lead other analysts in completing projects What You'll Get ...

CYNET SYSTEMS

UM Support Analyst

Mason, OH · On-site

$17 - $22/hr

Support UM prior authorization requests. * Work in Facets, Filebound, and Jira. * Make outbound notification calls to providers and members. Nice to Have: * Prior HealthFirst & Anthem prior ...

ALTIVIA

IT Business Support Analyst

Haverhill, OH

IT Business Support Analyst Location: Haverhill, Ohio - ALTIVIA Petrochemicals Job Summary The IT Business Support Analyst is responsible for deploying, maintaining, and supporting end-user ...

Rural King

WMS Application Analyst

Waverly, OH · On-site

As a WMS Application Analyst, you will support and enhance Warehouse Management Systems, ensuring optimal performance and user support while collaborating with various stakeholders. Responsibilities ...

Worldpay

System Support Analyst II

Cincinnati, OH · On-site

We're looking for a System Support Analyst to join our ever-evolving Core RAFT Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support for all ...

Worldpay

System Support Analyst I

Cincinnati, OH · Hybrid

We're looking for a System Support Analyst I to join our ever-evolving Core Settlement Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support ...

Worldpay

System Support Analyst I

Cincinnati, OH · On-site

We're looking for a System Support Analyst I to join our ever-evolving Core Settlement Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support ...

Worldpay

System Support Analyst II

Cincinnati, OH · On-site

Provides 24 x 7 on-call support for all assigned production-related systems. * May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

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Showing results 41-60

All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Ohio

Application Support Analyst information

See Ohio salary details

$15

$37

$66

How much do application support analyst jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for application support analyst in Ohio is $37.36, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $42.50 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Ohio? For Application Support Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Ohio look for? The top searched job categories for Application Support Analyst jobs in Ohio are:
What cities in Ohio are hiring for Application Support Analyst jobs? Cities in Ohio with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,714 per year, or $37.4 per hour.

Sales Support Analyst

Midwest Equipment Sales (MWE)

Columbus, OH

Full-time

Medical, Life, Retirement

Re-posted 11 hours ago

Job description

Job Summary:

We are seeking an organized, detail-oriented Sales Support Specialist with strong problem solving and communication skills to join our team in a full-time role based in our corporate headquarters in Columbus, Ohio. This role is responsible for maintaining online content, launching new products, monitoring inventory and pricing, responding to customer questions and reviews, and supporting the day-to-day needs of the company's retail accounts (such as Amazon, The Home Depot, and Lowe's) through timely reporting and internal/external issue resolution.

Duties/Responsibilities:

Online Content

  • Coordinate with Category Management, Creative, and Sales Systems teams to publish and maintain accurate, up-to-date product and brand content for online product listings and brand pages.
  • Launch new products in timely and effective manner, coordinating with Product Development, Category Management, and Creative Teams.
  • Communicate content development opportunities and competitive insights to Category Management and Creative teams to ensure the company's content is best-in-class and.
  • Take ownership over content scorecards for assigned accounts to ensure that all products are fully enriched.

Account Support

  • Monitor online pricing and product availability and resolve price/availability issues through internal and external resolution paths.
  • Maintain accurate customer-specific pricing and inventory feeds and ensure that order fulfillment and billing processes are functioning properly; work with internal and external stakeholders to resolve .
  • Maintain expert-level understanding of customer platforms for assigned retail customers, supporting the cross-functional needs of the company's teams.

Voice of Customer

  • Provide timely and helpful responses to end user Q&A and product reviews, escalating customer issues to Customer Service and reporting on trends and areas of concern.

Required Skills/Abilities:

  • Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
  • Strategic thinker with the ability to translate insights into actionable plans and initiatives.

Education and Experience:

  • Bachelor's Degree or Associate Degree in Business, Marketing, or related field or the equivalent in related work experience is preferred.
  • 1-3 years of experience in digital marketing, account management, eCommerce, or related roles is preferred.
  • Proficient in Microsoft Excel.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.

Compensation Package:

  • Strong benefits
    • Multiple medical plans including HSA availability with company contributions
    • Company paid disability & life insurance coverage
    • Generous 401k matching
  • Competitive pay
  • Casual atmosphere/dog-friendly environment

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