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Application Support Analyst Jobs in Indiana (NOW HIRING)

Quest Global

Drawing Support Analyst- Remote

Lafayette, IN · On-site +1

$60K - $63K/yr

Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...

Quest Global

Drawing Support Analyst- Remote

Lafayette, IN · Remote

$60K - $63K/yr

Support and coordinate supplier and RO queries related to specific RFQs within the customer space ... Strong grasp of both mechanical and electrical part analysis from the Blueprint level * Ability to ...

Deaconess

Ambulatory Application Analyst I

Evansville, IN · On-site

$24.11 - $33.75/hr

Application Analyst I - Ambulatory Applications Digital Technology Services Overview Deaconess ... In this role, you will support, configure, and optimize ambulatory and outpatient clinical ...

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Application Support Analyst information

See Indiana salary details

$15

$37

$66

How much do application support analyst jobs pay per hour?

As of May 30, 2026, the average hourly pay for application support analyst in Indiana is $37.40, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $42.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Indiana? For Application Support Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Indiana look for? The top searched job categories for Application Support Analyst jobs in Indiana are:
What cities in Indiana are hiring for Application Support Analyst jobs? Cities in Indiana with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Indiana as of May 2026, with employment types broken down into 2% As Needed, 91% Full Time, 2% Part Time, and 5% Contract. Highlights an 72% Physical, 8% Hybrid, and 20% Remote job distribution, with an average salary of $77,784 per year, or $37.4 per hour.
Application Analyst

Application Analyst

Barnes & Thornburg LLP

Indianapolis, IN • On-site

Full-time

Posted 19 days ago

Barnes & Thornburg rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

10th of 17 rated law firms

Job description

Job Summary:
Barnes & Thornburg LLP is a law firm seeking an Application Analyst to contribute to the installation, configuration, and maintenance of enterprise-level software. The role involves ensuring application functionality, troubleshooting issues, implementing updates, and collaborating with IT teams and users for optimal performance and security.
Responsibilities:
• Analyzes and evaluates application requirements to ensure optimal performance
• Collaborates with IT teams to troubleshoot and resolve application related issues
• Implement updates, patches, and upgrades to maintain application functionality and security
• Monitors system health and performance, proactively addressing potential issues before becoming an issue for our internal customer
• Utilizes process automation and best practices to enhance technology efficiency and effectiveness
• Tests fixes/solutions and provides follow-up communication with the end-user to ensure application issues have been adequately resolved
• Builds and maintains positive working relationships with team members and internal customers
• Collaborates with vendor support and issues resolution
• Utilizes AI-Powered tools, including Large Language Models (LLMs), to support research, troubleshooting, documentation creation, workflow optimization, and operational efficiency while adhering to firm security and confidentiality standards
• Participates in the planning and implementation of new applications
• Ensures data integrity and security within applications
• Stays updated on industry trends and best practices related to application analysis
• Attends meetings with internal customers and/or outside vendors to jointly determine and prioritize needs
• Provides end user training as needed
• Prepares written materials for the purpose of documenting activities concerning issue remediation and procedures standards
• Trains other team members on troubleshooting and diagnosing problems
• Participates in efforts to develop and implement processes for applications and systems monitoring
• Responsible for problem management activities such as issues resolution and root cause analysis
Qualifications:
Required:
• Bachelor’s degree in a technology or business-related field or 4 years of related work
• Proven experience as an Application Analyst or similar role
• Prior law firm experience involving application support for a minimum of 1 year desired
• Strong experience with Microsoft Office suite including Word, Excel, Powerpoint, and Outlook
• Working knowledge of generative AI concepts and Large Language Models (LLM’s), with demonstrated ability to responsibly leverage AI tools for research, process improvement, and operational support while maintaining data privacy and security standards
• Ability to effectively interface with a technical and non-technical staff at all organizational levels
• Demonstrated troubleshooting ability in software
• Proficiency in installing, configuring, and maintaining various applications
• Strong understanding of problem management, change management, and IT best practices
• Knowledge of security best practices for application administration
• Demonstrated ability to work in a team-oriented and collaborative environment
• Highly self-motivated, self-directed, attentive to detail, and able to multi-task
• Excellent written, oral, and interpersonal communication skills
• Ability to present technical ideas in business-friendly and user-friendly language
• Basic knowledge of applicable laws and regulations as they relate to technology issues and data privacy laws and practices
Company:
In an evolving business landscape, we stand ready at a moment’s notice, adapting with agility and precision to achieve your highest goals. Founded in 1982, the company is headquartered in Indianapolis, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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