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Application Support Analyst Jobs in Indiana (NOW HIRING)

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Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new ...

Powers Health

Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new ...

Powers Health

Epic Application Analyst

Munster, IN · On-site

$40.14 - $63.97/hr

Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new ...

Powers Health

Epic Application Analyst

Munster, IN · Remote

Provides application support to the Cadence module and user assistance within the assigned application(s). The Epic Application Analyst is responsible for the full system cycle, whether it is a new ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Indiana

Application Support Analyst information

See Indiana salary details

$15

$37

$66

How much do application support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for application support analyst in Indiana is $37.40, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $42.55 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Indiana? For Application Support Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Indiana look for? The top searched job categories for Application Support Analyst jobs in Indiana are:
What cities in Indiana are hiring for Application Support Analyst jobs? Cities in Indiana with the most Application Support Analyst job openings:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,784 per year, or $37.4 per hour.

Sr. Application Support Lead, Manufacturing Systems

1101 Primary Products Ingredients Americas LLC

Lafayette, IN • On-site

$109K - $136K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Role The purpose of the Sr. Analyst, Applications Support Lead role is to oversee the support, performance, and lifecycle management of manufacturing‐critical applications across the organization. The role includes managing a team of support specialists, coordinating with key stakeholders, and implementing best practices to ensure reliability, efficiency, and alignment of applications with business objectives. Key Responsibilities Provide Application Support : Deliver day‐to‐day technical support for business and manufacturing software applications. Manage Upgrades and Maintenance : Oversee upgrades, vulnerability management, and monthly Windows updates to ensure applications remain current, secure, and high‐performing. Develop and Maintain Integrations : Support and enhance interfaces to ensure seamless data flow across systems. Coordinate Cross‐Functional Support : Collaborate with internal teams and assist with project updates and ongoing support needs across departments. Monitor and Optimize System Performance : Assess manufacturing systems for performance and efficiency, identifying opportunities for improvement and optimization. Lead Vendor Management : Oversee outsourced vendor performance by reviewing SLA and CSAT metrics and ensuring adherence to support standards. Represent the User Voice : Act as the primary advocate for users, addressing escalations and working to continuously improve customer satisfaction. Support Audit and Compliance : Ensure all assigned audit tasks are completed on time and that applications meet compliance and documentation standards. Participate in Lifecycle Planning : Contribute to application lifecycle management by collaborating with Strategy and Innovation teams. Promote Safety and Incident Readiness : Maintain a safe working environment and remain available for critical incidents impacting manufacturing systems and business integrity. Knowledge General IT and application support principles Manufacturing and plant operation systems Database knowledge Basic programming and script fundamentals Operating systems (e.g., Windows) ITIL fundamentals Skills Critical thinking and problem‐solving Troubleshooting and root cause analysis Operations and systems support Ability to learn quickly and adapt in real time Excellent written and verbal communication Mindsets Continuous improvement and learning Open and flexible Solution‐oriented Adaptable Education / Certification Bachelor's degree in IT, Computer Science, Engineering, or related disciplines (preferred) Technical degree (2 or 4 year) (required) Work Experience Minimum of 1 year experience with IT Service Management processes and tools (e.g., ServiceNow Service Desk) (preferred) Minimum of 2 years in Application Support (preferred) Experience in Plant Operations and Grain Elevator (preferred) Experience with ITIL V3 (preferred) Leadership experience managing global teams and building relationships with senior stakeholders in complex/matrix organizations (preferred) Total Rewards Annual pay range: $109,181.60 - $136,477.00 (bonus eligible) Comprehensive benefits package including health, dental, vision, 401(k) with company matching, disability, life insurance, paid holidays, vacation, floating days, parental leave, and employee development programs. Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. #J-18808-Ljbffr

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