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Application Development Support Jobs (NOW HIRING)

OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management. * 12+ years of progressive software engineering ...

OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management. * 12+ years of progressive software engineering ...

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.

Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.

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Application Development Support information

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$5

$48

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How much do application development support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for application development support in the United States is $48.94, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $59.62 per hour, depending on experience, location, and employer.

What is application development support?

Application Development Support refers to the services and roles focused on assisting in the creation, maintenance, and troubleshooting of software applications. Professionals in this field help developers resolve technical issues, ensure application stability, and provide guidance on best practices throughout the software development lifecycle. They often work with end-users and developers to identify bugs, implement updates, and optimize performance. Their goal is to ensure that applications run smoothly and meet business requirements.

What are the key skills and qualifications needed to thrive as an application development support specialist, and why are they important?

To thrive as an Application Development Support specialist, you need solid knowledge of programming concepts, troubleshooting, and familiarity with software development life cycles, often supported by a degree in computer science or related fields. Experience with ticketing systems, databases (like SQL), and version control tools (such as Git) is typically required, along with certifications like ITIL or CompTIA may be advantageous. Strong problem-solving abilities, effective communication, and teamwork are critical soft skills for addressing user issues and collaborating with developers. These competencies are essential for efficiently resolving technical problems, ensuring application reliability, and supporting business operations.

What are some common challenges faced in application development support, and how can they be managed effectively?

Professionals in Application Development Support often encounter challenges such as troubleshooting complex technical issues, managing multiple support tickets simultaneously, and ensuring clear communication between development and end-users. Effectively handling these challenges requires strong problem-solving skills, prioritization, and a collaborative mindset. Staying up-to-date with the latest development tools and maintaining thorough documentation also help in resolving issues more efficiently and supporting continuous application improvements.

What is the difference between Application Development Support vs Application Support Specialist?

AspectApplication Development SupportApplication Support Specialist
Primary FocusSupporting and maintaining applications during development and post-deploymentProviding ongoing support and troubleshooting for existing applications
Skills & CertificationsKnowledge of programming, debugging, and software development toolsStrong troubleshooting, customer service, and basic technical skills
Work EnvironmentDevelopment teams, project-based, often in IT or software companiesHelp desks, support centers, client-facing roles in various industries

Application Development Support primarily involves assisting in the development, testing, and maintenance of applications, often requiring programming knowledge. In contrast, Application Support Specialists focus on resolving issues in existing applications, emphasizing troubleshooting and user support. Both roles are essential in the software lifecycle but differ in their core responsibilities and skill requirements.

What qualifications are needed for application development support?

Application development support roles typically require a bachelor's degree in computer science, information technology, or a related field. Candidates should have strong problem-solving skills, experience with programming languages such as Java, C#, or Python, and familiarity with software development tools and environments. Certifications like ITIL or specific vendor certifications can also be beneficial.

What cities are hiring for Application Development Support jobs?

Cities with the most Application Development Support job openings:

What states have the most Application Development Support jobs?

States with the most job openings for Application Development Support jobs include:

Infographic showing various Application Development Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $101,800 per year, or $48.9 per hour.

Director Application Development & Support

First Citizens Bank

On-site

Full-time

Posted 5 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks


Job description

Overview
This position drives the development of cost-effective applications that address business needs while aligning with the Bank's long-term technology goals. Determines the needs of assigned business areas through partnership and strategic collaboration. Translates needs into functional projects and technological solutions. Oversees projects to produce effective results and to maximize the return on investment. Manages an annual budget, including forecasting, and develops a strong associate team. Ensures that short-term results lead to the achievement of long-term strategic objectives through personal leadership, direction, and technical expertise.
Responsibilities & Qualifications
Duties & Responsibilities:
Business Strategy - Drives project strategy to align with wider organizational goals and initiatives. Develops business cases that illustrate the cost vs. benefits of proposed initiatives. Represents the interests of business partners and IT as a principal liaison and consultant.
Business Support - Works closely with business partners and the Information Technology department to determine, address, and implement solutions for business needs. Ensures the reliability of deployed solutions by managing applications support and maintenance.
Project Management - Leads the implementation of projects and enhancements for new and existing applications, including the technical delivery of enterprise-wide initiatives. Develops methods of measuring and monitoring performance, and conveys project results to the appropriate parties.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.
Position Specific Skills:
Knowledge of information technology as it relates to managing development, principles, and practices
Ability to manage and customize third party solutions
Managing vendor relationships to escalate and ensure support of ongoing business
Ability to develop short term and long term plans to support business needs
Ability to assess, acquire and retain tor appropriately manage talent
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:Financial services with Integration of third party solutions in on premise and cloud environment
Required Licenses or Certifications:
Preferred Licenses or Certifications:Project Management Professional (PMP), Certified Agile Project Manager IAPM, PMI-ACP. - IO
Additional Information

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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