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Application Development Support Jobs (NOW HIRING)

USAble Life

Supervisor-Application Development

$87K - $162K/yr

USAble Life has a long tradition of supporting our communities, and we're proud of the fact that ... Supervisor - Application Development Overview This role is responsible for managing an application ...

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Application Development Support information

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$5

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$61

How much do application development support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for application development support in the United States is $48.94, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $59.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Development Support specialist, and why are they important?

To thrive as an Application Development Support specialist, you need solid knowledge of programming concepts, troubleshooting, and familiarity with software development life cycles, often supported by a degree in computer science or related fields. Experience with ticketing systems, databases (like SQL), and version control tools (such as Git) is typically required, along with certifications like ITIL or CompTIA may be advantageous. Strong problem-solving abilities, effective communication, and teamwork are critical soft skills for addressing user issues and collaborating with developers. These competencies are essential for efficiently resolving technical problems, ensuring application reliability, and supporting business operations.

What is an application support job?

An application support job involves assisting users with software applications, troubleshooting issues, and ensuring the smooth operation of business systems. It often requires knowledge of specific tools, technical skills, and good communication to resolve problems efficiently.

What is application development support job description?

Application development support involves assisting with the maintenance, troubleshooting, and enhancement of software applications. Support specialists monitor system performance, resolve user issues, and collaborate with developers to implement updates, often using tools like ticketing systems and debugging software. Strong problem-solving skills and knowledge of programming languages are essential for this role.

Is application development a good career?

Application development is a viable career that involves designing, coding, and maintaining software applications, often requiring skills in programming languages like Java, Python, or C#. It offers opportunities in various industries, competitive salaries, and the potential for remote work, but also requires continuous learning to keep up with evolving technologies.

What is Application Development Support?

Application Development Support refers to the services and roles focused on assisting in the creation, maintenance, and troubleshooting of software applications. Professionals in this field help developers resolve technical issues, ensure application stability, and provide guidance on best practices throughout the software development lifecycle. They often work with end-users and developers to identify bugs, implement updates, and optimize performance. Their goal is to ensure that applications run smoothly and meet business requirements.

How much do application support specialists make in the US?

Application support specialists in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced professionals with technical skills and certifications can earn over $90,000.

What is the difference between Application Development Support vs Application Support Specialist?

AspectApplication Development SupportApplication Support Specialist
Primary FocusSupporting and maintaining applications during development and post-deploymentProviding ongoing support and troubleshooting for existing applications
Skills & CertificationsKnowledge of programming, debugging, and software development toolsStrong troubleshooting, customer service, and basic technical skills
Work EnvironmentDevelopment teams, project-based, often in IT or software companiesHelp desks, support centers, client-facing roles in various industries

Application Development Support primarily involves assisting in the development, testing, and maintenance of applications, often requiring programming knowledge. In contrast, Application Support Specialists focus on resolving issues in existing applications, emphasizing troubleshooting and user support. Both roles are essential in the software lifecycle but differ in their core responsibilities and skill requirements.

What are some common challenges faced in Application Development Support, and how can they be managed effectively?

Professionals in Application Development Support often encounter challenges such as troubleshooting complex technical issues, managing multiple support tickets simultaneously, and ensuring clear communication between development and end-users. Effectively handling these challenges requires strong problem-solving skills, prioritization, and a collaborative mindset. Staying up-to-date with the latest development tools and maintaining thorough documentation also help in resolving issues more efficiently and supporting continuous application improvements.
What cities are hiring for Application Development Support jobs? Cities with the most Application Development Support job openings:
Infographic showing various Application Development Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 7% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,800 per year, or $48.9 per hour.
Head of Application Development

Head of Application Development

Arbella Insurance Group

Quincy, MA • On-site

Full-time

Posted 27 days ago

Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

35th of 261 rated insurance

Job description

This position reports to the VP & CIO and leads the software engineering, software architecture, and application development efforts across all of Arbella's business areas. The Head of Application Development is a senior level IT role and part of the senior leadership team. This role provides leadership, vision and direction for the Application Development organization. This position is responsible for recruiting, developing, and retaining talent, as well as ensuring the Application Development staff has the skills and capabilities to meet business needs. This leader oversees the implementation of large, strategic software engineering initiatives, ongoing maintenance, and enhancement of existing applications, and is responsible for championing best practices and ensuring initiatives achieve business outcomes.
The Head of Application Development serves as a strategic leader and trusted advisor to business units across the company exhibiting a strength in building collaborative, effective partnerships with key stakeholders. This position requires strong leadership skills, a high degree of collaboration, and excellent communication skills.
Leadership & Strategy
  • Provide leadership, vision, and direction for the Application Development organization. Establish a roadmap for Application Development and partners with the CIO on the development of the company's IT strategy and operating plan as well as building a multi-year road map identifying key operational initiatives to support business growth and create operating efficiencies.
  • Act as a trusted advisor. Build strong working relationships with business & executive leaders to ensure application development teams meet expectations and contribute to the achievement of business goals. Understand their businesses and advise them on technology needs.
  • Collaborate with IT and business leaders to develop short- and long-term strategic plans.
  • Maintain a strong understanding of industry and business needs, respond with agility to changing business priorities, assist clients in the formation of IT strategies and service level agreements.
  • Partner closely with all members of the IT Leadership Team on strategic and operational initiatives, driving results and proactively communicating on progress and direction of key IT projects. Direct the development and implementation of IT policies, processes, systems, project management, development standards and methodologies.
  • Manage the Application Development budget, with ongoing focus on personnel, vendor, and capital expenditures.
  • Establish departmental performance goals, objectives, and operating procedures with KPIs that produce measurable results for the IT functions and services

Talent & People Management
  • Develop workforce strategy to meet the organization's current and future software engineering needs through developing, hiring, and/or sourcing talent.
  • Manage resource allocation across teams to maximize business impact of resources and ensure each team has the skills and capabilities needed to achieve its objectives.
  • Develop and manage talent that is supportive of a culture that is energized, engaged, future focused and highly motivated to deliver best-in-class solutions.
  • Partner with Human Resources to create learning and development opportunities aligned to the organization's skill and capability needs, and to provide rewarding career paths for software engineering staff.
  • Recruit and hire talent to address new needs and skill gaps.
  • Facilitate collaboration and partnership across software engineering teams and stakeholders.
  • Build a culture that supports learning, collaboration, transparency, and inclusiveness.
  • Communicate delivery expectations to internal and external team members. Assess individual contributions and provide consistent and clear feedback on performance to the teams against goals and objectives.

Oversight Responsibilities
  • Champion best practices and modern software development methods and tools.
  • Lead application development teams and other stakeholders to set goals for improving code quality, maintainability, security, and scalability. Monitor progress against these goals.
  • Implement and manage application development status reporting, metrics, and benchmarks.
  • Manage collaboration with Infrastructure to ensure software performs well in production and meets SLAs.
  • Work with the Director of Information Security to ensure software is effectively secured and that risks are mitigated.
  • Oversee management of relationships with consultants, vendors, and contractors and support negotiation of statements of work and business terms with suppliers. Maintain awareness of contractual obligations and expectations of vendors and the organization. Seek opportunities to leverage partnerships for sourcing and innovation.
  • In collaboration with Infrastructure leaders, oversee DevOps processes and practices, including automating the handoff of code releases from development to operations.
  • Ensure data is consistent, accurate, and accessible for regulatory and business purposes.
  • Report regularly to the CIO and leadership team on the status and performance of technology strategies and initiatives, new innovations, and progress against goals relative to the strategic plan.

Required Experience
  • Demonstrated success as a senior IT and business leader.
  • Strong talent management skills including talent development, coaching, mentoring, and team motivation. Proven ability to recruit, retain and develop high performing teams with high employee engagement and job satisfaction.
  • Strong relationship management, strategy development, project management, problem solving and change management skills.
  • Ability to build and maintain strong cross-functional partnerships at all levels of the organization.
  • Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
  • Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.
  • Strong understanding of software development methodologies and best practices.
  • Understanding relevant tools and platforms (e.g. cloud platforms, SaaS, web technologies, client-server technologies, continuous integration and deployment), with an eagerness to learn about new and unfamiliar technologies such as artificial intelligence.
  • Adaptability and ability to manage rapid change in business needs, processes, or technologies.
  • Ability to manage multiple vendor relationships, to ensure the best financial return and value on initial investment and continued maintenance.
  • Experience in developing multi-million-dollar departmental and organizational budgets and effectively planning and managing activities within the established constraints of such approved budgets.

Preferred Experience
  • Experience in insurance or related financial services
  • Experience leading geographically distributed teams
  • Experience leading diverse technologies for a moderate/large IT department (100+ FTE).
  • Experience with Generative Artificial Intelligence and integration of this technology into software engineering processes
  • Experience leading software or enterprise architecture functions is a plus
  • Bachelor's degree in information systems, computer science or a related field. Master's degree in one of these fields or an MBA

Our current reasonable and good faith estimate of the annual base for this position is approximately $225,000 - $275,000* based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. *Certain roles may pay higher in the salary range due to technical/specialty skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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