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Apple Support Advisor Jobs (NOW HIRING)

Apple

Senior Privacy Counsel

Cupertino, CA

$230K - $346K/yr

Description You will be responsible for advising and providing support on privacy related aspects for Apple's various products and services and work alongside legal, engineering and business teams.

Apple

Senior Privacy Counsel

Cupertino, CA

$230K - $346K/yr

Description You will be responsible for advising and providing support on privacy related aspects for Apple's various products and services and work alongside legal, engineering and business teams.

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All JobsApple Support Advisor Jobs

Apple Support Advisor information

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$11K

$68.1K

$145K

How much do apple support advisor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

How difficult is it to get hired at Apple?

Getting hired as an Apple Support Advisor can be competitive, as the role often requires strong customer service skills, technical knowledge, and relevant experience. The hiring process typically involves multiple interview stages, including behavioral and technical assessments, and candidates may need to demonstrate familiarity with Apple products and excellent communication skills.

How much does an Apple advisor make?

An Apple Support Advisor typically earns between $15 and $22 per hour, depending on experience and location. The role often involves providing technical support and customer service through phone, chat, or in-store interactions, with some positions offering additional benefits and performance-based incentives.

What does a typical day look like for an Apple Support Advisor and how is the work structured?

A typical day for an Apple Support Advisor involves assisting customers via phone, chat, or email with questions and troubleshooting related to Apple products and services. Advisors often work in a fast-paced environment, handling a queue of cases while following set protocols to resolve issues efficiently. The team culture is collaborative, with regular team meetings and access to resources and peer support for complex cases. Advisors also participate in ongoing training to stay updated on new products and support procedures, ensuring both personal growth and exceptional service quality.

Does Apple still allow work from home?

Apple Support Advisors are primarily required to work on-site at Apple retail locations or support centers, though some roles may offer remote or hybrid options depending on the position and current company policies. Remote work opportunities are limited and typically depend on the specific role, team needs, and company guidelines, which have evolved over time.

What does a support advisor do at Apple?

An Apple Support Advisor assists customers with technical issues related to Apple products and services through phone, chat, or in-person support. They troubleshoot hardware and software problems, provide guidance on device setup and usage, and may use diagnostic tools to resolve issues efficiently.

What are the key skills and qualifications needed to thrive in the Apple Support Advisor position, and why are they important?

To thrive as an Apple Support Advisor, you need strong troubleshooting abilities, product knowledge of Apple devices, and often a high school diploma or equivalent. Familiarity with customer service software, CRM systems like Salesforce, and Apple's internal support tools are commonly required. Excellent interpersonal skills, patience, and clear communication set top candidates apart in this customer-facing role. These abilities are vital for efficiently resolving technical issues while ensuring a positive customer experience and upholding Apple's reputation.

What is an Apple Support Advisor job?

An Apple Support Advisor assists customers by troubleshooting technical issues, providing product guidance, and ensuring a positive support experience. They work remotely or in call centers, handling inquiries about Apple devices, software, and services. Advisors use problem-solving skills and Apple resources to diagnose and resolve customer concerns efficiently. Strong communication and technical knowledge are essential for success in this role.

More about Apple Support Advisor jobs
What cities are hiring for Apple Support Advisor jobs? Cities with the most Apple Support Advisor job openings:
What are the most commonly searched types of Apple Support Advisor jobs? The most popular types of Apple Support Advisor jobs are:
What states have the most Apple Support Advisor jobs? States with the most job openings for Apple Support Advisor jobs include:
What job categories do people searching Apple Support Advisor jobs look for? The top searched job categories for Apple Support Advisor jobs are:
Apple Support Advisor jobs near you
Infographic showing various Apple Support Advisor job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 2% Internship, 84% Full Time, 5% Part Time, 5% Contract, and 2% Summer. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Automotive Service Advisor

Apple Ford White Bear Lake

White Bear Lake, MN • On-site

$42K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Automotive Service Advisor
Company: Apple Autos (Top Minnesota Workplace)
Compensation: $42,000.00- $120,000.00 based on experience )
Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is a 6-brand, 7 location automotive company founded on belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
Apple Autos is seeking a knowledgeable and customer-oriented Service Advisor to join our team. As Service Advisor, you will be the primary point of contact for customers who require automotive maintenance and repair services. Your role will involve assessing customer needs, recommending appropriate services, and ensuring a seamless service experience. Excellent communication skills, automotive expertise, and a passion for delivering exceptional customer service are essential for this position. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we're looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence.
What You'll Do
  • Greet customers and provide a warm and welcoming environment in the service area.
  • Conduct thorough consultations with customers to understand their automotive concerns and service requirements.
  • Explain recommended services and repairs to customers, providing detailed explanations of the work to be done, associated costs, and timelines.
  • Generate accurate service estimates and invoices, ensuring transparency and clarity for customers.
  • Keep customers informed about the status of their vehicles and any changes or delays that may arise during the service process.
  • Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.
  • Maintain accurate records of customer interactions, service history, and vehicles information in the dealership's DMS system.
  • Stay updated on automotive industry trends, new technologies, and service procedures to provide accurate and up-to-date information to customers.

What You'll Bring
  • Previous experience as a Service Advisor or in a similar customer service role is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
  • Exceptional problem-solving and decision-making abilities.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Proficiency in using computer systems and software for record- keeping and communication purposes.
  • Customer-centric mindset with commitment to delivering exceptional service experiences.
  • Valid driver's license

Benefits
  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account
  • Company Paid Life Insurance along with Voluntary Life and Disability'Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos
  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to advance internally.
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees.
  • Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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