Apple Support Advisor Jobs in Colorado (NOW HIRING)

The people here at Apple don’t just create products they create the kind of wonder thats revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We’re growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.
Description
The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within Apple’s Retail organization across our AMR West Region. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence’s (COE’s).
","responsibilities":"Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines and practices. These decisions may have critical impact on the organization and involve a large degree of risk.
Evaluate and review employee related decisions in response to employee concerns. Conduct investigations regarding potential misconduct and policy violations.
Conduct workplace violence assessments and implement response plans as needed.
Develop, communicate and implement company-wide employee relations programs, policies, and procedures.
Conduct investigations with varied levels of complexity.
Conduct training for HR, ER and line management on employee relations topics.
Use ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.
Preferred Qualifications
Demonstrated ability to work independently, including the ability to organize, plan, and prioritize
Ability to build strong partnerships and work collaboratively with managers and HR colleagues Demonstrated command skills and an ability to influence others
Exceptional communication skills including effective listening, writing and presentation
Large corporation HR/ER experience
Minimum Qualifications
7-12+ years HR experience in employee relations
Deep expertise in conducting investigations and skilled at documentation related to investigations
Knowledge of local, state and federal employment laws and regulations
Experienced in balancing multiple priorities, stakeholders and work streams across markets
Ability to travel 20-30%
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $126,600 and $190,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.