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Apple Support Advisor information

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$11K

$68.1K

$145K

How much do apple support advisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for apple support advisor in the United States is $68,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What is an Apple Support Advisor?

An Apple Support Advisor assists customers by troubleshooting technical issues, providing product guidance, and ensuring a positive support experience. They work remotely or in call centers, handling inquiries about Apple devices, software, and services. Advisors use problem-solving skills and Apple resources to diagnose and resolve customer concerns efficiently. Strong communication and technical knowledge are essential for success in this role.

What does an Apple Support Advisor do?

A typical day for an Apple Support Advisor involves assisting customers via phone, chat, or email with questions and troubleshooting related to Apple products and services. Advisors often work in a fast-paced environment, handling a queue of cases while following set protocols to resolve issues efficiently. The team culture is collaborative, with regular team meetings and access to resources and peer support for complex cases. Advisors also participate in ongoing training to stay updated on new products and support procedures, ensuring both personal growth and exceptional service quality.

What are the key skills and qualifications needed to thrive as an Apple Support Advisor?

To thrive as an Apple Support Advisor, you need strong troubleshooting abilities, product knowledge of Apple devices, and often a high school diploma or equivalent. Familiarity with customer service software, CRM systems like Salesforce, and Apple's internal support tools are commonly required. Excellent interpersonal skills, patience, and clear communication set top candidates apart in this customer-facing role. These abilities are vital for efficiently resolving technical issues while ensuring a positive customer experience and upholding Apple's reputation.

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Apple Support Advisor jobs near you
Infographic showing various Apple Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,103 per year, or $32.7 per hour.

Automotive Quick Lane Advisor

Apple Ford Shakopee

Shakopee, MN • On-site

$42K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Automotive Quick Lube Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $42,000.00-$80,000.00

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join our team, no experience necessary. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities. 

What You’ll Do

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint.  Consult vehicle file.  Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts.  If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised.  Obtain customer’s signature on RO.
  • Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.                 
  • Responsible for other duties assigned and/or required by business needs.                    

Qualifications:                  

  • Previous light duty repair and maintenance preferred, but not required.                        
  • Valid driver’s license and ability to pass preemployment drug test and background check.    
  • Professional attitude and appearance.                           
  • Basic computer skills.
  • Ability to handle pressure.  

Benefits

  • Company Paid Pension
  • Able To Contribute to 401K and Roth Plan
  • Full Union Healthcare Package
  • Paid Training
  • Vacation And Esst
  • New and Used Vehicle, Parts, and Service Discounts

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to internally advance. 
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees
  • Continually giving back to our employees for all of their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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