Apple Support Advisor Jobs (NOW HIRING)

Help Apple Pay & Wallet deliver amazing new commerce experiences for Apple customers around the world. Apple Pay is a leading digital wallet for iOS customers in over 80 markets and growing rapidly, including e-commerce, transit, loyalty, and other product areas.
Description
We are looking for an experienced payments strategy professional to help shape the future of our platform products. In this role, you will move beyond analysis to drive strategic recommendations that directly influence our product roadmap and long-term growth. You will be responsible for identifying new opportunities, developing robust business cases, and leading key initiatives from concept to execution. As an influential member of our multi-functional teams, you will help guide strategic discussions and serve as a thought leader for specific product domains. This role requires a strategic thinker who can blend analytical rigor with a strong business sense, formulate clear and compelling recommendations, and drive projects forward in a fast-paced, collaborative environment. This is a high-impact role offering an outstanding opportunity to shape the strategic direction of the business, drive and influence decisions impacting its long-term trajectory, and advise leadership across Apple Pay teams globally.","responsibilities":"Synthesize competitive intelligence, market research, and data analysis into clear, actionable insights and strategic recommendations for senior leadership.
Own complex financial modeling and analysis to support and guide leadership on critical investment and product decisions.
Coordinate strategic projects and initiatives, from initial opportunity sizing and business case development to defining go-to-market strategy and measuring performance.
Serve as a strategic thought partner to cross-functional teams, providing thought leadership and analytical support to drive alignment and successful execution of priorities.
Prepare and present findings and recommendations to senior leaders and key stakeholders across the organization to influence the product and business roadmap.
Partner with Product, Business Development, and Data Science teams to assess the strategic value of new product constructs, commercial models, and potential partnerships.
Preferred Qualifications
Understanding of the payments ecosystem and fintech landscape is strongly preferred.
MBA or equivalent graduate degree
Minimum Qualifications
Minimum of 6 years of experience in Consulting, Investment Banking, Corporate Strategy, Strategic Finance, or a similar strategy and planning function in a global, fast-paced organization.
Experience in financial and business case modeling, particularly in the payments industry, with the ability to build and defend sophisticated models that support strategic planning and investment.
Adept at navigating ambiguity and structuring open-ended questions into clear, actionable frameworks for analysis and decision-making.
Exceptional communication and presentation skills, with the ability to craft compelling narratives and articulate complex strategic concepts clearly to diverse audiences, including senior leadership.
A proactive mindset, with a high degree of ownership and the ability to drive projects independently.
Bachelors Degree in Finance, Economics, or a quantitative field from a top-tier institution or equivalent experience
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $117,400 and $221,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.