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Apartment Admin Jobs in Rochester, NY (NOW HIRING)

Morgan Properties

Assistant Community Manager

Webster, NY · On-site

$22 - $25/hr

Excellent Pay : $22.00-$25.00/ hour 20% Apartment Rental Discount $300 Morgan Essentials - paid ... Support day-to-day admin tasks as assigned. What You Bring: 2+ years of experience in customer ...

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Apartment Admin information

What is the difference between Apartment Admin vs Leasing Consultant?

AspectApartment AdminLeasing Consultant
CredentialsHigh school diploma or equivalent; some roles may require leasing or property management certificationsHigh school diploma or equivalent; leasing certifications beneficial
Work EnvironmentOffice setting within apartment communities or property management firmsOffice and on-site property tours, interacting directly with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate agencies, property management firms, apartment communities
Common Search & ComparisonApartment Admin vs Leasing Consultant

Apartment Admin and Leasing Consultant roles often overlap in property management settings. While both require customer service skills and some certifications, Apartment Admin typically focuses on administrative tasks like record-keeping and tenant communication, whereas Leasing Consultants are more involved in marketing and showing units to prospective tenants. Understanding these differences helps job seekers find the right position in the property management industry.

What does an apartment admin do?

An Apartment Admin, also known as an apartment administrator or property administrator, is responsible for managing the daily operations of an apartment complex or building. Their duties typically include handling tenant inquiries, processing lease agreements, coordinating maintenance requests, managing rent payments, and maintaining records. They serve as the main point of contact between residents and property management, ensuring the property runs smoothly and efficiently. Strong organizational, communication, and customer service skills are important for this role.

What are some common challenges faced by apartment admins when managing resident communications and requests?

Apartment Admins often juggle a high volume of resident inquiries, maintenance requests, and lease-related issues on a daily basis. One common challenge is prioritizing and responding to requests efficiently while maintaining a positive and professional demeanor. Ensuring timely communication between residents, property managers, and maintenance staff is crucial for smooth operations. Building strong organizational systems and utilizing property management software can help Apartment Admins stay on top of tasks and provide excellent service to residents.

What are the key skills and qualifications needed to thrive as an apartment admin, and why are they important?

To thrive as an Apartment Admin, you need organizational skills, attention to detail, and familiarity with property management practices, often supported by a high school diploma or equivalent. Proficiency in property management software (like Yardi or AppFolio), Microsoft Office Suite, and basic accounting is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with tenants and vendors. These skills ensure smooth daily operations, tenant satisfaction, and the efficient management of apartment properties.
What are popular job titles related to Apartment Admin jobs in Rochester, NY? For Apartment Admin jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Apartment Admin jobs in Rochester, NY look for? The top searched job categories for Apartment Admin jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Apartment Admin jobs? Cities near Rochester, NY with the most Apartment Admin job openings:
Apartment Admin jobs near you
Infographic showing various Apartment Admin job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution.

Assistant Community Manager

Morgan Properties

Rochester, NY • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

84th of 201 rated real estate companies

Job description

Join Our Team as an Assistant Community Manager - Create Exceptional Resident Experiences and Keep Our Communities Thriving!
Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations-often across multiple sites.
This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
Benefits That Make a Difference:
Excellent Pay : $22.00-$25.00/ hour
20% Apartment Rental Discount
$300 Morgan Essentials - paid quarterly
Renewal Commissions
Education/Tuition Reimbursement
Medical, Dental, and Vision Insurance
Life and AD&D Insurance
401(k) Retirement Plan with Company Match
Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
What You'll Do:
Resident Engagement & Customer Service
Be the friendly face and main point of contact for residents and visitors.
Respond to resident needs with empathy and professionalism.
Conduct community tours-walk-ins and those scheduled by our Regional Sales Team.
Support move-ins and move-outs, creating a seamless experience.
Escalate resident concerns as needed to leadership.
Community Operations
Inspect homes before move-in to ensure quality.
Walk the property and flag any maintenance or curb appeal issues.
Assist in planning and executing resident events.
Help ensure safety standards and community policies are followed.
Administrative Support
Keep resident records accurate and up to date.
Assist in preparing community reports.
Support day-to-day admin tasks as assigned.
What You Bring:
2+ years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Ability to problem-solve and stay organized in a fast-paced environment.
A valid driver's license and the willingness to drive between communities if needed.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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