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Apartment Admin Jobs in Rochester, NY (NOW HIRING)

Morgan Properties

Assistant Community Manager

Webster, NY · On-site

$22 - $25/hr

Excellent Pay : $22.00-$25.00/ hour 20% Apartment Rental Discount $300 Morgan Essentials - paid ... Support day-to-day admin tasks as assigned. What You Bring: 2+ years of experience in customer ...

All JobsApartment Admin JobsApartment Admin Jobs in Rochester, NY

Apartment Admin information

What does an apartment admin do?

An Apartment Admin, also known as an apartment administrator or property administrator, is responsible for managing the daily operations of an apartment complex or building. Their duties typically include handling tenant inquiries, processing lease agreements, coordinating maintenance requests, managing rent payments, and maintaining records. They serve as the main point of contact between residents and property management, ensuring the property runs smoothly and efficiently. Strong organizational, communication, and customer service skills are important for this role.

What are the key skills and qualifications needed to thrive as an apartment admin, and why are they important?

To thrive as an Apartment Admin, you need organizational skills, attention to detail, and familiarity with property management practices, often supported by a high school diploma or equivalent. Proficiency in property management software (like Yardi or AppFolio), Microsoft Office Suite, and basic accounting is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with tenants and vendors. These skills ensure smooth daily operations, tenant satisfaction, and the efficient management of apartment properties.

What are some common challenges faced by apartment admins when managing resident communications and requests?

Apartment Admins often juggle a high volume of resident inquiries, maintenance requests, and lease-related issues on a daily basis. One common challenge is prioritizing and responding to requests efficiently while maintaining a positive and professional demeanor. Ensuring timely communication between residents, property managers, and maintenance staff is crucial for smooth operations. Building strong organizational systems and utilizing property management software can help Apartment Admins stay on top of tasks and provide excellent service to residents.

What is the difference between Apartment Admin vs Leasing Consultant?

AspectApartment AdminLeasing Consultant
CredentialsHigh school diploma or equivalent; some roles may require leasing or property management certificationsHigh school diploma or equivalent; leasing certifications beneficial
Work EnvironmentOffice setting within apartment communities or property management firmsOffice and on-site property tours, interacting directly with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate agencies, property management firms, apartment communities
Common Search & ComparisonApartment Admin vs Leasing Consultant

Apartment Admin and Leasing Consultant roles often overlap in property management settings. While both require customer service skills and some certifications, Apartment Admin typically focuses on administrative tasks like record-keeping and tenant communication, whereas Leasing Consultants are more involved in marketing and showing units to prospective tenants. Understanding these differences helps job seekers find the right position in the property management industry.

What are the duties of an apartment administrator?

An apartment administrator is responsible for managing daily operations of an apartment complex, including handling tenant inquiries, processing lease agreements, collecting rent, coordinating maintenance requests, and ensuring compliance with property policies. They often use property management software and require good communication and organizational skills.

What are popular job titles related to Apartment Admin jobs in Rochester, NY?

For Apartment Admin jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Apartment Admin jobs in Rochester, NY look for?

The top searched job categories for Apartment Admin jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Apartment Admin jobs?

Cities near Rochester, NY with the most Apartment Admin job openings:

Apartment Admin jobs near you
Infographic showing various Apartment Admin job openings in Rochester, NY as of August 2026, with employment types broken down into 75% Full Time, 18% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Leasing Consultant II (Orchard Place Apartments)

WinnCompanies

Rochester, NY • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

At WinnCompanies, our work starts with people - the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation's leading managers of multifamily housing and one of the largest operators of affordable housing communities.
We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.
Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.
About the Opportunity
WinnCompanies is looking for a Leasing Consultant II to join our team at Orchard Place Apartments, a 550-unit affordable housing community located in Rochester, NY.
In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.
Please note that the pay range for this position is $20.00 - $23.00 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.
Responsibilities:
  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents.
  • Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
  • Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
  • Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
  • Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
  • Provide guidance, support, and/or training to other staff members as applicable.
  • Provide support and assistance to the Leasing Manager as applicable.

Requirements:
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Direct experience with leasing.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to work with a diverse group of people and personalities.

Preferred Qualifications:
  • Associate's degree in marketing or business-related field.
  • CALP certification.
  • Experience with Yardi or RealPage property management software.
  • Experience in property management, sales, or retail.

Benefits & Perks
Eligible full-time U.S. employees enjoy a competitive benefits package, including:
  • Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
  • Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
  • 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
  • Tuition reimbursement, professional development opportunities, and career growth resources
  • Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
  • Flexible and hybrid work options for eligible positions

Learn more about our benefits at https://www.winnbenefits.com.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub

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