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Apac Customer Service Jobs (NOW HIRING)

Atlassian

Customer Program Manager | DX

... APAC. Your future team As an associate on the Program Manager Services team, you will work directly with DX's customers to coordinate the planning, execution, and analysis of their quarterly ...

CRH

Truck Service Technician

Springdale, AR · On-site

Truck Service Technician AMAT Springdale, Arkansas, United States Job ID: 526958 APAC Central Inc ... APAC-Central, Inc. and its founding companies have been serving our customers since early in the ...

CRH

Truck Service Technician

Springdale, AR · On-site

APAC-Central, Inc. and its founding companies have been serving our customers since early in the ... team as a Truck Service Technician and launch your career in a safety-focused shop or field ...

Ambaflex

Field Service Technician

Canton, OH · On-site

The Team You will be part of our Global Customer Service team which is spread over 3 regions, AMCAS, EMEA and APAC. Regionally (AMCAS) you will report to our Customer Support Manager. Depending on ...

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Apac Customer Service information

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How much do apac customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for apac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an APAC Customer Service?

An APAC Customer Service job involves supporting customers across the Asia-Pacific (APAC) region by addressing inquiries, resolving issues, and providing product or service assistance. It often requires strong communication skills and knowledge of multiple languages or cultural nuances. Responsibilities can include handling calls, emails, and chats while ensuring customer satisfaction. Time zone flexibility and familiarity with regional business practices may be essential.

What are the key skills and qualifications needed to thrive in the APAC Customer Service position?

To excel in an APAC Customer Service role, you should have strong communication skills, fluency in one or more APAC-region languages, and experience in customer support or call center environments. Familiarity with CRM platforms, ticketing systems, and proficiency in Microsoft Office or similar tools is often required. Outstanding candidates demonstrate cultural sensitivity, patience, and strong problem-solving skills when interacting with diverse customers. These competencies are critical to delivering high-quality support and fostering positive customer relationships across the Asia-Pacific market.

What are the typical daily tasks and responsibilities for an APAC Customer Service?

As an APAC Customer Service representative, your main responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and ensuring timely resolution within service level agreements. You may also collaborate with cross-functional teams such as sales, logistics, or technical support to address complex requests. The role often requires balancing multiple customer cases, maintaining detailed records in CRM systems, and adapting to various cultural norms within the APAC region. You’ll play a key role in both retaining customers and supporting the company's reputation through high-quality service.

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Apac Customer Service jobs near you
Infographic showing various Apac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

DeskSide Technician

Stefanini North America and APAC

New Kensington, PA • On-site

$18 - $23/hr

Full-time

Posted 6 days ago

Job description

Job Summary:
Stefanini North America and APAC is an IT staffing services company that helps organizations find reliable candidates for IT-related openings. They are seeking a DeskSide Technician to provide customer support by troubleshooting hardware and software issues at the end-user's location, primarily in an office or manufacturing environment.
Responsibilities:
• Solve customer support issues by visiting the end-user's location.
• Provide support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting.
• Support could include remote sites that in some cases may require travel.
Qualifications:
Required:
• 2+ years of experience providing desk side support.
• Excellent troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc.
• Printer support can include barcode printers, various types of scanners (mainly HP and Sharp).
• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
• Network troubleshooting skills and knowledge (mainly Cisco)
• Proficient in the latest Microsoft Office Applications
• Understanding of Symantec Virus Scan software
• Customer infrastructure support (wiring and connectivity)
• Proficient in Microsoft Active Directory
• Sarbanes Oxley Policies and Processes
• Maintain and abide with compliance activities (these activities are driven from a central compliance group).
• Experience with Computer asset tracking and lease management
• Experience with user ID creation
• Ability to communicate technical information to non-technical audiences
• Strong sense of customer service
• Good organizational skills
• Excellent Verbal and Written Communication Skills
• Ability to sift through technical issues and know what to do next and/or when to escalate for help
• Technical degree or equivalent experience
• Ability to multi-task
• Team-oriented / team player / ability to share ideas as well as listen to ideas
• Ability to walk and bend and perform labor-related duties of connecting computer equipment
• Ability lift up to 50 lbs. when moving electronic equipment
• Additional Duties as Required
Preferred:
• Remedy (Software experience)
• Working knowledge of Cisco devices/networking is preferred and some experience with support and administration of telephones (PBX system and/or VoIP system).
Company:
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries. Founded in 1987, the company is headquartered in Kölln-reisiek, DEU, with a team of 10001+ employees. The company is currently Late Stage.

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