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Apac Customer Service Jobs (NOW HIRING)

KHAITE

Account Executive, APAC

New York, NY · On-site

$78K - $85K/yr

Based in New York City, this role will partner closely with the Head of APAC & New Business ... Coordinate closely with Operations, Production, Logistics, Customer Service, Planning, and Finance ...

New

PROFESSIONAL CONVENTION MANAGEMENT ASSOCIATION

... customers, members, and volunteers--across one of the world's most dynamic regions. reporting ... Communication & service: exemplary written and verbal communication skills, with an innate ability ...

Tomra

Head of Finance* - APAC

Mount Vernon, NY

... customers around the globe. At TOMRA, we encourage a culture of purpose, collaboration, and ... Analyze variances, identify trends, and provide actionable insights to optimize sales and service ...

Triple Whale

Customer Success Manager, APAC

Customer Success Manager, APAC Remote - Australia What Do We Do? Triple Whale is the AI operating ... Previous experience servicing customers in the ecomm space is a MUST, highly preferred from a SaaS ...

Teledyne

Business Development Director, APAC Introduction Teledyne FLIR Defense, part of Teledyne ... services, and compliance-building longterm customer relationships and a sustainable pipeline that ...

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Apac Customer Service information

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How much do apac customer service jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for apac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In customer service roles like APAC Customer Service, high weekly pay of $4,000 is uncommon without specialized skills or management responsibilities. Typically, such earnings are associated with sales, technical support, or managerial positions that may require experience, certifications, or performance-based bonuses. Most customer service jobs offer hourly wages that, even with overtime, generally do not reach this level without additional factors.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What is a remote APAC job?

A remote APAC job refers to a position where the employee works from a location within the Asia-Pacific region for a company that may be based elsewhere. For an APAC customer service role, this typically involves handling customer inquiries via phone, email, or chat using communication tools, often requiring language skills and familiarity with remote work technology. Such roles usually offer flexible schedules and require self-motivation and good communication skills.

What are the key skills and qualifications needed to thrive in the Apac Customer Service position, and why are they important?

To excel in an APAC Customer Service role, you should have strong communication skills, fluency in one or more APAC-region languages, and experience in customer support or call center environments. Familiarity with CRM platforms, ticketing systems, and proficiency in Microsoft Office or similar tools is often required. Outstanding candidates demonstrate cultural sensitivity, patience, and strong problem-solving skills when interacting with diverse customers. These competencies are critical to delivering high-quality support and fostering positive customer relationships across the Asia-Pacific market.

What are the typical daily tasks and responsibilities for an APAC Customer Service representative?

As an APAC Customer Service representative, your main responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and ensuring timely resolution within service level agreements. You may also collaborate with cross-functional teams such as sales, logistics, or technical support to address complex requests. The role often requires balancing multiple customer cases, maintaining detailed records in CRM systems, and adapting to various cultural norms within the APAC region. You’ll play a key role in both retaining customers and supporting the company's reputation through high-quality service.

What is an APAC Customer Service job?

An APAC Customer Service job involves supporting customers across the Asia-Pacific (APAC) region by addressing inquiries, resolving issues, and providing product or service assistance. It often requires strong communication skills and knowledge of multiple languages or cultural nuances. Responsibilities can include handling calls, emails, and chats while ensuring customer satisfaction. Time zone flexibility and familiarity with regional business practices may be essential.

Is APAC a good company to work for?

APAC Customer Service is a role within a regional division that often involves handling customer inquiries and support. The work environment can vary depending on the employer, but roles typically require strong communication skills and familiarity with customer service tools. Job satisfaction depends on company culture, management, and individual expectations.
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Apac Customer Service jobs near you

Account Executive, APAC

KHAITE

New York, NY • On-site

$78K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

ABOUT KHAITE
KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease.
Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.
ABOUT THE OPPORTUNITY
KHAITE is seeking a highly organized, proactive, and relationship-driven Account Executive, APAC to support the continued growth of our wholesale business throughout the Asia-Pacific region. Based in New York City, this role will partner closely with the Head of APAC & New Business Development to manage key wholesale accounts, support seasonal market appointments, coordinate order management, and deliver exceptional service to our retail partners.
The ideal candidate is fluent in both Japanese and English, has experience working within luxury fashion wholesale, and thrives in a fast-paced, entrepreneurial environment. This individual will serve as a key liaison between internal cross-functional teams and external partners to ensure a seamless customer experience from showroom through delivery.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Support the day-to-day management of wholesale accounts across the APAC region, with a primary focus on Japanese partners.
  • Build and maintain strong relationships with buyers and key retail partners by providing exceptional service and timely communication.
  • Partner with the Head of APAC & New Business Development to execute seasonal sales strategies and achieve regional sales goals.
  • Assist in preparing for seasonal market appointments, including sample management, line preparation, appointment scheduling, and showroom support.
  • Enter, manage, and reconcile seasonal orders, ensuring accuracy and timely processing.
  • Monitor order status throughout the production and delivery lifecycle, proactively communicating updates and resolving issues.
  • Coordinate closely with Operations, Production, Logistics, Customer Service, Planning, and Finance to ensure successful order fulfillment.
  • Prepare weekly and seasonal sales reports, account recaps, sell-through analysis, and business performance summaries.
  • Analyze sales trends and customer performance to identify opportunities for growth.
  • Support new account onboarding and maintain accurate customer information within internal systems.
  • Maintain a high level of product knowledge across all KHAITE categories.

SKILLS & REQUIREMENTS
Interpersonal Skills:
  • Exceptional organizational skills with strong attention to detail and follow-through.
  • Strong project management skills and ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent interpersonal and communication skills with a client-first mindset.
  • Collaborative and solutions-oriented mindset with a proactive approach to problem solving.

Education/Experience:
  • Bachelor's degree or equivalent experience.
  • 2-4 years of experience in wholesale sales, account management, or sales operations within the luxury fashion industry.
  • Fluent in both Japanese and English (spoken and written) is required.
  • Experience supporting international wholesale accounts, preferably within the APAC region.
  • Strong analytical skills with experience interpreting sales data and preparing reports.
  • Advanced proficiency in Microsoft Excel; experience with ERP systems and wholesale platforms is preferred.
  • Willingness to travel internationally as business needs require.
  • Experience working with Japanese department stores, specialty retailers, or luxury wholesale partners.
  • Familiarity with luxury retail calendars, seasonal market cycles, and international shipping processes.

Please note: This job description does not list all the duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.
OUR VALUES
  • Creativity ~ We are always imagining, never imitating.
  • Integrity ~ We do the right thing.
  • Kindness ~ We value people and their ideas, so we act and speak with compassion.
  • Agility ~ We move with intention, flexibility, and speed to stay ahead.
  • Tenacity ~ We are insatiable. Our drive is relentless.

WE OFFER
The salary range is $78,000-85,000. The rate of pay offered will be dependent upon the candidates' relevant skills and experience. Other benefits include medical, dental, and vision programs, a company bonus plan, employee discounts and perks, a 401k plan with employer match, and other ancillary benefits.
KHAITE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
New York Pay Range
$78,000-$85,000 USD

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