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Answering Service Agent Jobs in Raleigh, NC (NOW HIRING)

Acara Solutions

Electrical Assembler

Wendell, NC

$20.86/hr

... services worldwide. Sound like a good fit? APPLY TODAY What You'll Do: * Perform sub-assembly and ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Electrical Assembler

Wendell, NC

$20.86/hr

... workforce services worldwide. Sound like a good fit? APPLY TODAY. Email resume to: kruzickia ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Hilton Worldwide Holdings

Hotel Front Desk Associate

Durham, NC · On-site

$12.75 - $16.25/hr

Front Desk Associates are the face of the hotel and therefore must have excellent customer service ... Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting ...

Frost PLLC

Tax Supervisor

Raleigh, NC · On-site

$107K - $141K/yr

... answering questions for other team members. As part of the tax group, you'll be able to nurture ... A fully licensed Certified Public Accountant (CPA) or fully licensed Enrolled Agent (EA) is ...

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All JobsAnswering Service Agent JobsAnswering Service Agent Jobs in Raleigh, NC

Answering Service Agent information

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$12

How much do answering service agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for answering service agent in Raleigh, NC is $12.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $12.16 per hour, depending on experience, location, and employer.

What is an answering service agent?

Answering Service Agents are professionals who handle incoming phone calls, messages, and sometimes emails on behalf of businesses or organizations. They act as the first point of contact for customers, clients, or patients, providing information, taking messages, transferring calls, or dispatching urgent requests as needed. Their role is essential for businesses that want to ensure they never miss a call, especially after hours or during busy times. Answering Service Agents are skilled communicators who work from call centers or remotely and often use specialized software to manage communications efficiently.

What are the key skills and qualifications needed to thrive as an answering service agent, and why are they important?

To thrive as an Answering Service Agent, you need excellent verbal communication skills, active listening abilities, and typically at least a high school diploma. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and call routing tools is commonly required. Strong soft skills such as patience, professionalism, and problem-solving help create positive experiences for callers. These qualities ensure efficient message handling, customer satisfaction, and effective support for client businesses.

What are some common challenges answering service agents face when handling high call volumes, and how can they effectively manage them?

Answering Service Agents often encounter high call volumes, especially during peak business hours or emergencies. Managing this can be challenging, as it requires staying calm under pressure, prioritizing urgent calls, and maintaining professional, friendly communication with every caller. To handle these situations effectively, agents typically rely on robust call management software, clear protocols, and strong multitasking skills. Regular training and supportive team structures also help agents stay efficient and deliver excellent service even during busy periods.

What is the difference between Answering Service Agent vs Customer Service Representative?

AspectAnswering Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; training often provided
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Industry UsageTelecommunications, healthcare, emergency servicesRetail, tech, finance, healthcare
Primary RoleAnswering calls, relaying messages, basic customer inquiriesAssisting customers, resolving issues, providing product info

Answering Service Agents primarily handle incoming calls, relay messages, and provide basic information, often in specialized industries like healthcare or emergency services. Customer Service Representatives also handle calls but focus more on resolving customer issues and supporting sales. While both roles require strong communication skills and similar training, their work environments and primary responsibilities differ slightly.

What are the most commonly searched types of Answering Service Agent jobs in Raleigh, NC?

The most popular types of Answering Service Agent jobs in Raleigh, NC are:

What are popular job titles related to Answering Service Agent jobs in Raleigh, NC?

For Answering Service Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Answering Service Agent jobs in Raleigh, NC look for?

The top searched job categories for Answering Service Agent jobs in Raleigh, NC are:

Answering Service Agent jobs near you
Infographic showing various Answering Service Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $25,274 per year, or $12.2 per hour.

Electrical Assembler

Acara Solutions

Wendell, NC

$20.86/hr

Other

Re-posted 12 days ago

Job description

Job Title: Electrical Assembler
Location: Wendell, NC
Employment: Temp (12 months)
Industry: Manufacturing
Compensation: $20.86/hr.
Schedule: 40 hours/week - 2nd shift
About the Opportunity:
  • We're seeking a detail-oriented Electrical Assembler to join a manufacturing team focused on building low and medium voltage electrical distribution equipment.
  • In this hands-on role, you'll assemble and wire electrical components using technical drawings while contributing to the production of reliable power distribution solutions that support a wide range of industries.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
  • This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
  • Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
  • Perform sub-assembly and final assembly wiring with a high level of accuracy and quality.
  • Assemble electrical components and panels using layouts, schematics, and engineering drawings.
  • Strip, crimp, and install large power cables using proper tools and techniques.
  • Inspect completed work to ensure it meets quality and safety standards.
  • Collaborate with team members to support production goals in a fast-paced manufacturing environment.

What You'll Bring:
  • High School Diploma or GED.
  • 1+ years of experience in performing mechanical assembly (build) of product.
  • 1+ years of experience in commercial or industry wiring.
  • 1+ years of experience working with standard hand and power tools both pneumatic and battery operated and wiring tools such as hand crimpers, wire strippers, and accurately read a tape measure.
What Sets You Apart:
  • Associate Degree.
  • Must have the ability to read and work with schematic drawings/layouts/wire lists with minimal to no supervision.
  • Must be a strong team player.
  • Conform with Environmental and Occupational Health and Safety policy and Management System and strive to continual improve the intended outcomes of the Management System.
  • Possess some knowledge on electrical clearances.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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About Acara Solutions

Sourced by ZipRecruiter

Acara Solutions, based in Buffalo, NY, is a premier provider of recruitment and workforce solutions. Serving the industry since its inception in 1957, the company has expanded its roots from a small family-owned employment agency to a leading international recruitment agency. Acara provides staffing solutions to a myriad of industries including Engineering, IT, Professional, Industrial and Finance. They offer an array of services from strategic workforce management, talent acquisition, vendor management systems, to executive search services. Driven by the core values of dedication, integrity, teamwork and innovation, Acara exists with the mission to connect job seekers with leading employers while fostering growth and innovation in the industries they serve. A prominent player in the US staffing industry, Acara Solutions has been recognized multiple times on the Staffing Industry Analysts List of Largest US Staffing Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1957

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