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$33.5K

$117.5K

$195.5K

How much do amtrak train director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for amtrak train director in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What does an Amtrak Train Director do?

An Amtrak Train Director is responsible for overseeing and coordinating the movement of trains within a specific terminal or rail yard. They ensure the safe and efficient routing of trains, manage track assignments, and communicate with train crews and dispatchers to prevent delays or conflicts. Train Directors play a crucial role in maintaining schedules and responding quickly to any operational issues that arise during train movements.

What are the key skills and qualifications needed to thrive as an Amtrak Train Director?

To thrive as an Amtrak Train Director, you need a comprehensive understanding of railroad operations, scheduling, and safety protocols, often backed by relevant industry experience and training. Proficiency with railroad dispatching systems, communication equipment, and knowledge of federal regulations is essential. Strong decision-making, situational awareness, and effective communication are crucial soft skills for managing train movements and coordinating with crews. These skills and qualifications ensure safe, efficient train operations and minimize service disruptions across the rail network.

What are some common challenges faced by an Amtrak Train Director, and how can they be managed?

Amtrak Train Directors often face the challenge of coordinating train movements in real-time, especially during service disruptions or inclement weather. They must quickly assess situations, communicate effectively with dispatchers, train crews, and station staff, and make decisions that prioritize safety and minimize delays. Staying calm under pressure and being adept at multitasking are crucial for managing unexpected issues. Continuous training and familiarity with rail operations help Train Directors navigate these challenges successfully.

What is the difference between Amtrak Train Director vs Amtrak Conductor?

AspectAmtrak Train DirectorAmtrak Conductor
CredentialsPassenger rail safety certification, management experienceConductor certification, safety training
Work EnvironmentOperations management, overseeing train crewsOnboard train operations, passenger service
Employer & Industry UsageAmtrak, passenger rail industryAmtrak, passenger rail industry
Common Search/ComparisonYesYes

The Amtrak Train Director primarily manages train operations and oversees crew performance, requiring management skills and safety certifications. The Amtrak Conductor focuses on onboard passenger service and safety, with certifications specific to train operation. While both roles are essential in passenger rail, the Train Director has a broader operational oversight role, whereas the Conductor handles day-to-day passenger interactions and safety onboard.

What cities are hiring for Amtrak Train Director jobs?

Cities with the most Amtrak Train Director job openings:

What are the most commonly searched types of Amtrak Train jobs?

The most popular types of Amtrak Train jobs are:

What states have the most Amtrak Train Director jobs?

States with the most job openings for Amtrak Train Director jobs include:

What job categories do people searching Amtrak Train Director jobs look for?

The top searched job categories for Amtrak Train Director jobs are:

Amtrak Train Director jobs near you
Infographic showing various Amtrak Train Director job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Dir Quality Management & Training - 90355440 - Philadelphia/New York/DC/Baltimore/Wilmington

Amtrak

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Amtrak rating

8.1

Company rating: 8.1 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

40th of 101 rated public transport

Job description

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

This position can be located in either Philadelphia PA, Washington DC, New York NY, Baltimore MD, or Wilmington DE. 

The Director Quality Management and Training (QM&T Director) leads the Quality, Management, and Training team (QM&T Team) to drive standardization, integration, quality management, training, and continuous improvement of CAPD procedures and processes. The QM&T team is part of a centralized project services department providing subject matter expertise and project support to the Amtrak Capital Delivery organization (CAPD). The QM&T Director and staff work with subject matter experts across Amtrak, including project delivery, engineering, operations, and procurement to develop and document work processes in policies and procedures and deploy to the project teams. They will integrate processes across functional areas and the different project delivery arms, ensuring that primary Capital Delivery work processes are controlled. Primary work processes are categorized as project management, project controls, construction management, quality management, document management, and engineering services. The QM&T Director manages multiple subject matter expert teams with several primary responsibilities:  

  • Procedure and Training Management: Develop procedures and training for CAPD project team members. Document work processes (project management, construction management, quality management, document management, and engineering) into controlled policies and procedures. Conduct Project Assessments across the CAPD portfolio to review project team compliance with the published CAPD procedures and further training needs.
  • Project Quality Management: Assist CAPD project teams to implement construction project quality management practices and industry standards. Develop quality management procedures, guidelines and templates. Assess quality management performance of the project teams and construction management firms on the project. 
  • Document Management: Assist CAPD project teams to implement document management practices and assess compliance with published procedures and guidelines. Develop document management procedures, guidelines, and templates.

Quality Management & Training personnel perform assessments to determine whether project teams have adopted CAPD procedures, processes are improved, and teams are trained. QM&T assures that CAPD project teams, professional services providers, general contractors, and material suppliers follow Amtrak procedures and guidelines when delivering capital projects to Amtrak.

Essential Functions
  • Manage the subject matter expert teams and lead in the areas of procedure development, project quality management, and document management
  • Engaging executive leadership in quality processes
  • Management and development of professional staff
  • Integration of procedures into an efficient system
  • Creating and maintaining the quality policy and quality manual including changes for continuous improvement
  • Ensuring compliance with the quality policies and procedures
  • Training, delivery, and qualification tracking
  • Supplier quality system assessments
  • Organizing and processing large amounts of data to support decision making
     
Minimum Qualifications

  • Bachelor's Degree project management, engineering, quality management, construction, or related field required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.

  • PLUS
       11 years of relevant experience required
       13+ years of relevant experience preferred
Preferred Qualifications
  • Master's degree in engineering, construction, quality management, project management or related field
  • Combined 15 years of experience in engineering, construction, quality management, and/or project management for capital projects
  • Experience in systems engineering
  • Current Project Management Professional (PMP) certification
  • Qualifications to take the Project Management Professional exam. Must pass within one year from hire date
  • Led and completed organization certification in ISO 9001 or Capability Maturity Model
Knowledge, Skills, and Abilities
  • Excellent listening, interpersonal, written, and oral communication skills including experience making presentations to senior management
  • Experience collaborating with diverse, and geographically dispersed groups of individuals
  • Experience showing strong interdepartmental leadership with the ability to identify problems and develop and implement solutions effectively with cross-departmental stakeholders.
  • Experience working with industry standards and regulations
  • Experience with procurement, project execution, and vendor quality systems, and quality assessments
  • Training and experience with certifications such as ISO 9001 or Capability Maturity Model
  • Solid knowledge of competitive procurement processes and regulations, including alternate delivery (DB, CMAR, Progressive DB) methods in capital projects
  • Ability to manage multiple tasks and/or projects, exercise independent judgment and make solid business decisions within scope of the portfolio based on capital project delivery background and experience
  • Highly motivated and self-directed and able to deliver departmental objectives with limited management oversight
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Logical and efficient, with keen attention to detail
  • Ability to effectively prioritize and execute tasks while under pressure
  •  Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
  • Ability to and the confidence to make decisions 
Environmental Conditions/Physical Demands
  • Onsite 4/5 Days
  • Travel required to other Amtrak offices, facilities, project and construction sites 25%
  • Must be able to walk the railroad and construction sites when necessary
  • Must have excellent written and oral communication skills

The salary/hourly range is $163,000.00 - $211,140.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. 

Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off  Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave   Life Insurance Rail Pass Privileges   Short- and Long-term Disability Insurance Employee Assistance Program   No-cost Financial Advisor Sessions Commuter and Flexible Spending Accounts

Learn more about our benefits offerings here.

Requisition ID:166774

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.


In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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About Amtrak

Sourced by ZipRecruiter

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1971

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