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American Express Salesforce Jobs (NOW HIRING)

Salesforce Developer

Washington, DC · On-site

$62.75 - $83.25/hr

Industry and government leaders including American Express, Comcast, McKesson, and the US ... We currently have an opportunity for Salesforce Developers in our Washington, DC Metro Area ...

Salesforce Developer

Washington, DC

$62.75 - $83.25/hr

Industry and government leaders including American Express, Comcast, McKesson, and the US ... We currently have an opportunity for Salesforce Developers in our Washington, DC Metro Area ...

Salesforce.com Technical Architect

New York, NY · On-site

$75.50 - $93.50/hr

Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ... Acumen Solutions is hiring a Salesforce Technical Architect in our New York, NY location. Roles and ...

Salesforce Developer

Mclean, VA

$56 - $74.25/hr

Salesforce Developer Role : Work with our clients to gather requirements, document solution design ... Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ...

Salesforce Developer

Mclean, VA · On-site

$56 - $74.25/hr

Salesforce Developer Role : Work with our clients to gather requirements, document solution design ... Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ...

Salesforce.com Technical Architect

New York, NY · On-site

$75.50 - $93.50/hr

Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ... Acumen Solutions is hiring a Salesforce Technical Architect in our New York, NY location. Roles and ...

Salesforce.com Technical Architect

Mclean, VA · On-site

$69.75 - $86.50/hr

... Salesforce, Heroku and J2EE. The candidate will be responsible for owning the architecture and ... Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ...

Salesforce.com Technical Architect

Mclean, VA · On-site

$69.75 - $86.50/hr

... Salesforce, Heroku and J2EE. The candidate will be responsible for owning the architecture and ... Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ...

Salesforce.com Solutions Architect

New York, NY · On-site

$75.50 - $93.50/hr

Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ... The candidate will be responsible for the application design, development and support of Salesforce ...

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American Express Salesforce information

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$11

$62

$88

How much do american express salesforce jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for american express salesforce in the United States is $62.11, according to ZipRecruiter salary data. Most workers in this role earn between $53.37 and $70.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce specialist at American Express, and why are they important?

To thrive as a Salesforce specialist at American Express, you need strong knowledge of CRM concepts, experience with Salesforce platform customization, and typically a relevant bachelor's degree. Familiarity with Salesforce tools (such as Sales Cloud, Service Cloud, and Marketing Cloud), experience with Apex and Lightning components, and Salesforce certifications like Salesforce Administrator or Developer are highly valued. Outstanding problem-solving, communication, and project management skills help professionals excel in cross-functional teams and deliver customer-focused solutions. These skills ensure the effective implementation and optimization of Salesforce to drive business growth and enhance customer experiences.

What is the difference between American Express Salesforce vs American Express Customer Service Representative?

AspectAmerican Express SalesforceAmerican Express Customer Service Representative
Required CredentialsSalesforce certifications, CRM experienceCustomer service training, communication skills
Work EnvironmentSalesforce platform, sales teams, CRM systemsCall centers, customer support centers
Employer & Industry UsageSales, marketing, CRM management within American ExpressCustomer support across various channels within American Express

American Express Salesforce roles focus on managing customer relationships through CRM platforms and sales strategies, requiring Salesforce certifications. In contrast, Customer Service Representatives handle direct customer interactions, providing support and resolving issues. Both roles are vital within American Express but differ in responsibilities, skills, and work environment.

What does an American Express Salesforce professional do?

An American Express Salesforce professional is responsible for managing and optimizing the Salesforce platform within the company. Their duties include customizing Salesforce to meet business requirements, integrating it with other systems, and training staff on its use. They collaborate with various departments to ensure the platform supports customer relationship management and drives business growth. These professionals also troubleshoot issues, implement updates, and ensure data security and compliance.

How does a Salesforce professional at American Express typically collaborate with cross-functional teams to deliver business solutions?

Salesforce professionals at American Express often work closely with stakeholders across marketing, sales, customer service, and IT to design and implement CRM solutions tailored to business needs. Collaboration usually involves gathering requirements, participating in agile sprint planning, and conducting regular meetings to ensure alignment and transparency. The role also requires effective communication to translate technical capabilities into user-friendly features, making teamwork and adaptability essential for delivering impactful results.

Which is better, JP Morgan or American Express?

As an American Express Salesforce professional, comparing JP Morgan and American Express involves evaluating company culture, benefits, and career growth opportunities. Both firms are reputable financial institutions with distinct work environments; your choice depends on your career goals and preferred industry focus. Researching each company's job roles, certifications, and employee reviews can help determine which aligns best with your skills and aspirations.

Does American Express use Salesforce?

American Express uses Salesforce as part of its customer relationship management and sales automation tools. Salesforce helps the company manage client data, automate workflows, and improve customer service. Employees working in sales or customer support often utilize Salesforce platforms in their roles.

Is Amex a Big 4?

American Express is not considered part of the Big Four accounting firms, which are Deloitte, PricewaterhouseCoopers, Ernst & Young, and KPMG. In the context of finance and banking, American Express is a major global financial services company but does not belong to the Big Four accounting firms. For a Salesforce professional at Amex, understanding the company's industry position is useful but not directly related to the Big Four classification.

Does American Express pay well?

American Express Salesforce roles typically offer competitive salaries that align with industry standards for customer relationship management and sales positions. Compensation can vary based on experience, location, and performance, often including benefits and bonuses. Overall, these roles are considered well-paying within the financial services sector.
More about American Express Salesforce jobs
What cities are hiring for American Express Salesforce jobs? Cities with the most American Express Salesforce job openings:
What states have the most American Express Salesforce jobs? States with the most job openings for American Express Salesforce jobs include:
Infographic showing various American Express Salesforce job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $129,181 per year, or $62.1 per hour.
Colleague Onboarding Process & Integration Analyst

Colleague Onboarding Process & Integration Analyst

American Express

New York, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services


Job description

About the Business Unit

The Colleague Experience Group (CEG) - our Human Resources function - is focused on delivering the best colleague experience to fuel growth. We are transforming colleague onboarding into a seamless, integrated, and personalized experience.

New to Blue is our global colleague onboarding program, supporting colleagues as they join American Express or transition into new roles. We are reimagining New to Blue into a connected, scalable experience that brings together enterprise, business unit, and role learning, enabling colleagues to become effective, confident, and productive as quickly as possible.

About the Role

You will play a key role in shaping how New to Blue operates end-to-end, connecting processes, systems, and stakeholders into a single, integrated experience.

This role focuses on defining how different components come together across CEG, business units, and platforms. You will map current and future-state processes, identify opportunities to simplify and standardize, and ensure activities connect seamlessly across systems.

Working closely with stakeholders and product partners, you will translate business needs into clear requirements and user stories, helping to shape solutions that enable a scalable, connected experience.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  • Demonstrated experience in onboarding, process design, business analysis, or operations, with a focus on end-to-end delivery in a complex organization 
  • Strong analytical skills, with the ability to structure, simplify, and redesign processes 
  • Experience working across multiple systems or platforms; exposure to HR/CEG systems is a plus 
  • Proven ability to translate business needs into requirements and user stories 
  • Strong stakeholder management skills, with the ability to influence and align across functions 
  • Experience working in agile environments and using tools such as Jira 
  • Ability to connect multiple inputs into a cohesive, integrated solution

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

  • Map and design end-to-end processes across regions, roles, and systems to create a consistent experience 
  • Identify opportunities to simplify, standardize, and automate processes to improve scalability and reduce manual effort 
  • Drive integration across systems (e.g., Oracle, ServiceNow, Salesforce) to ensure a seamless colleague and hiring leader experience 
  • Partner with stakeholders across CEG and business units to align processes and support adoption of standard approaches 
  • Translate processes and business needs into clear requirements and user stories for product teams 
  • Act as a connector across functions, bringing together different perspectives into a cohesive model 
  • Support testing and implementation of new solutions in partnership with product and technology teams 
  • Monitor performance and identify opportunities to improve effectiveness and speed to productivity

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