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American Express Fraud Jobs (NOW HIRING)

... Credit and Fraud Risk, Marketing, and Product teams. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering ...

Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network ... fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter ...

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American Express Fraud information

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How much do american express fraud jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for american express fraud in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the American Express Fraud position, and why are they important?

To thrive in an American Express Fraud role, you need strong analytical skills, knowledge of fraud detection techniques, and experience in financial services or risk management. Familiarity with fraud monitoring software, case management systems, and relevant certifications such as Certified Fraud Examiner (CFE) are valuable assets. Excellent attention to detail, problem-solving ability, and effective communication help you resolve cases efficiently and work well within a team. These skills are crucial for protecting clients and the company from financial losses while maintaining client trust and upholding regulatory standards.

What is an American Express Fraud?

An American Express Fraud job involves detecting, investigating, and preventing fraudulent transactions on customer accounts. Fraud analysts or specialists use monitoring tools, data analysis, and security protocols to identify suspicious activity. They may work with customers to verify transactions, report fraud cases, and support chargeback investigations. Their role helps protect both American Express and its cardholders from financial losses due to fraud.

What are the typical daily responsibilities of someone working in American Express Fraud?

Professionals in the American Express Fraud department are responsible for monitoring transactions for suspicious activity, analyzing account behavior, and taking action to prevent potential fraud. On a typical day, you may review transaction alerts, investigate claims of unauthorized charges, interact with card members to verify legitimacy, and work closely with other departments like customer service or legal. Team members also document findings, stay updated on emerging fraud trends, and participate in regular training sessions. The role is dynamic and requires a proactive, detail-oriented approach to ensure both customer protection and regulatory compliance.

More about American Express Fraud jobs
What cities are hiring for American Express Fraud jobs? Cities with the most American Express Fraud job openings:
What are the most commonly searched types of American Express Fraud jobs? The most popular types of American Express Fraud jobs are:
What states have the most American Express Fraud jobs? States with the most job openings for American Express Fraud jobs include:
What job categories do people searching American Express Fraud jobs look for? The top searched job categories for American Express Fraud jobs are:
Infographic showing various American Express Fraud job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Manager-Digital Portfolio Management

American Express

Manhattan, NY • On-site

$103K - $174K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services


Job description


At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Responsibilities
This person will:
  • Strengthen (Lean Portfolio Management) LPM processes across intake, prioritization, dependency team engagement, platform escalation mitigation, and communication, contributing to delivery speed and overall success for all (Credit and Fraud Risk) CFR tech initiatives
  • Partner with Enterprise LPM and various platform tech teams to enable the efficiency of CFR owned and CFR impacted initiatives
  • Represent RPDS as a participant with other enterprise LPMs where there are CFR dependencies
  • Support annual investment planning process for CFR, including foreseeing high-level directional capacity needs for each of the trains, and ensuring right level of costing and financials
  • Communicate out status and metrics on critical RPDS capabilities at regular cadences to CFR stakeholders

Qualifications
  • Deep knowledge of risk management processes and the associated data and technology systems supporting the customer lifecycle
  • Resilience while leading multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forward
  • Elevated growth mentality with big picture thinking, lean startup approach and personal agility
  • Validated relationship, dynamic communication skills, effective influencer
  • Experience in operating within the Scaled Agile Framework of technology development
  • A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for excellent collaboration
  • High degree of organization, initiative, and accountability
  • An ability to solve sophisticated problems and a highly analytical approach
  • Bachelor's degree (or comparable experience) in operation research, engineering or a related technical field with 1+ year of work experience.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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