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American Express Fraud Jobs (NOW HIRING)

American Express

Director-Compliance

Phoenix, AZ

S. operations of the Credit and Fraud Risk organization (CFR) at American Express. As the Director of Compliance, U.S. CFR, the successful candidate will lead a team responsible for providing ...

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How much do american express fraud jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for american express fraud in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the American Express Fraud position, and why are they important?

To thrive in an American Express Fraud role, you need strong analytical skills, knowledge of fraud detection techniques, and experience in financial services or risk management. Familiarity with fraud monitoring software, case management systems, and relevant certifications such as Certified Fraud Examiner (CFE) are valuable assets. Excellent attention to detail, problem-solving ability, and effective communication help you resolve cases efficiently and work well within a team. These skills are crucial for protecting clients and the company from financial losses while maintaining client trust and upholding regulatory standards.

What is an American Express Fraud job?

An American Express Fraud job involves detecting, investigating, and preventing fraudulent transactions on customer accounts. Fraud analysts or specialists use monitoring tools, data analysis, and security protocols to identify suspicious activity. They may work with customers to verify transactions, report fraud cases, and support chargeback investigations. Their role helps protect both American Express and its cardholders from financial losses due to fraud.

What are the typical daily responsibilities of someone working in American Express Fraud?

Professionals in the American Express Fraud department are responsible for monitoring transactions for suspicious activity, analyzing account behavior, and taking action to prevent potential fraud. On a typical day, you may review transaction alerts, investigate claims of unauthorized charges, interact with card members to verify legitimacy, and work closely with other departments like customer service or legal. Team members also document findings, stay updated on emerging fraud trends, and participate in regular training sessions. The role is dynamic and requires a proactive, detail-oriented approach to ensure both customer protection and regulatory compliance.

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American Express Fraud jobs near you
Infographic showing various American Express Fraud job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.
Manager - Fraud Risk Capability - Agentic Commerce

Manager - Fraud Risk Capability - Agentic Commerce

American Express

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space but also creating new attack vectors for fraudsters.  Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters.

The Agentic Commerce Fraud Risk team is looking for an energetic and high-performing Manager to drive implementations and capability deliveries. This exciting and critical position will be responsible for managing a complex delivery roadmap of agentic commerce projects, coordinating with partners to ensure smooth and organized delivery. The role works very closely with Fraud Risk colleagues around the globe and with enterprise partners including Global Servicing, Labs, Enterprise Digital, Technology, and ensure we are doing it the right way.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • Strong understanding of the credit card and digital payments ecosystem
  • Ability to influence and drive alignments across multiple business stakeholders, without direct authority
  • Strong project management and communication skills to work effectively in a team environment
  • Ability to write crisp, concise, accurate business requirements
  • Ability to adapt to changing priorities within a fast-paced area of the business
  • Demonstrated thought leadership abilities and will to win
  • Ability to learn quickly and work independently with complex, unstructured initiatives
  • Strong problem solving, analytical, and communication skills
  • Basic experience with data processing tools such as SQL, Hive or Python
  • Comfortable with Agile methods, mindset, tools, and processes
  • Undergraduate Degree in a relevant field (such as: Economics, Statistics, Computer Science,
  • Mathematics, Finance, Operations Research, Engineering)
  • 3 years or more professional experience in financial services

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

  • Understand key digital payment product constructs, the associated data (digital & traditional), the relevant risk vectors, and the strengths & limitations of existing capabilities and controls
  • Develop, enhance, and monitor capabilities and controls that support industry leading fraud rates as well as best in class customer experience for agentic product launches and product enhancements
  • Partner across multiple stakeholders to align on business requirements and provide
    clarifications to product & technology team on feature solutions.
  • Facilitate meetings, coordinate change management activities, prepare documentation, and ensure project deliverables are met
  • Conduct adhoc data analysis as needed and share insights with leadership, partners, and stakeholders in a simple, clear, and compelling way

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