... of the Shopbop customer, and the ability to translate creative direction into commercially ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
... of the Shopbop customer, and the ability to translate creative direction into commercially ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
Sr. Marketplace Ops Assistant, Shopbop Marketing & Content
New York, NY · On-site
$43K - $55K/yr
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
Sr. Marketplace Ops Assistant, Shopbop Marketing & Content
New York, NY · On-site
$43K - $55K/yr
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
Sr. Marketplace Ops Assistant, Shopbop Marketing & Content
New York, NY · On-site
$43K - $55K/yr
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
Sr. Marketplace Ops Assistant, Shopbop Marketing & Content
New York, NY · On-site
$43K - $55K/yr
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
Visual Designer, Shopbop
New York, NY · On-site
... services and applications with multiple user touch points on different platforms and devices ... workflows, or customer experiences Amazon is an equal opportunity employer and does not ...
Visual Designer, Shopbop
New York, NY · On-site
... services and applications with multiple user touch points on different platforms and devices ... workflows, or customer experiences Amazon is an equal opportunity employer and does not ...
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
... customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to ...
... or customer experiences Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
... or customer experiences Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
... Amazon.com and Shopbop.com You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
... Amazon.com and Shopbop.com You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
This position requires a strong understanding of fashion trends, deep knowledge of the Shopbop customer, and the ability to translate creative direction into commercially effective storytelling. The ...
This position requires a strong understanding of fashion trends, deep knowledge of the Shopbop customer, and the ability to translate creative direction into commercially effective storytelling. The ...
This position requires a strong understanding of fashion trends, deep knowledge of the Shopbop customer, and the ability to translate creative direction into commercially effective storytelling. The ...
This position requires a strong understanding of fashion trends, deep knowledge of the Shopbop customer, and the ability to translate creative direction into commercially effective storytelling. The ...
... Amazon.com and Shopbop.com. You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
... Amazon.com and Shopbop.com. You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
Zappos/Shopbop is seeking a creative, task-oriented, and hands-on producer to partner with our ... and customer obsession. • Passion for creative experimentation in the digital landscape. Amazon ...
Zappos/Shopbop is seeking a creative, task-oriented, and hands-on producer to partner with our ... and customer obsession. • Passion for creative experimentation in the digital landscape. Amazon ...
... services, audio/visual systems, and end-user computing, while partnering closely with Amazon IT ... Your customers are Zappos and Shopbop employees - merchandisers, photographers, and corporate teams ...
... services, audio/visual systems, and end-user computing, while partnering closely with Amazon IT ... Your customers are Zappos and Shopbop employees - merchandisers, photographers, and corporate teams ...
... Amazon.com and Shopbop.com You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
... Amazon.com and Shopbop.com You will push the boundaries of what's possible with applied machine learning and bring innovative solutions to bear for customers (including computer vision, NLP, and ...
Technical Program Manager III, ShopBop - Technology
New York, NY · On-site
$141K - $182K/yr
... or customer experiences. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
Technical Program Manager III, ShopBop - Technology
New York, NY · On-site
$141K - $182K/yr
... or customer experiences. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive ...
Visual Designer, Shopbop
New York, NY · On-site
Shopbop is looking for a Senior Visual Designer to join our Creative team in New York, NY. This is ... customers and reflects the ever-evolving fashion landscape.
Visual Designer, Shopbop
New York, NY · On-site
Shopbop is looking for a Senior Visual Designer to join our Creative team in New York, NY. This is ... customers and reflects the ever-evolving fashion landscape.
Assistant Buyer, Shopbop
New York, NY · On-site
$22 - $29/hr
... with customers with a passion for delivering exceptional service - Experience working with ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Assistant Buyer, Shopbop
New York, NY · On-site
$22 - $29/hr
... with customers with a passion for delivering exceptional service - Experience working with ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
You'll be the driving force behind Shopbop's unmanaged influencer and affiliate styling program, a ... OPS and new customer acquisition thresholds) - Leverage forward-looking business insights ...
You'll be the driving force behind Shopbop's unmanaged influencer and affiliate styling program, a ... OPS and new customer acquisition thresholds) - Leverage forward-looking business insights ...
Studio Ops Associate
Madison, WI · On-site
This entry-level role supports internal and external customers by managing all inventory moving in ... Shopbop is part of the Amazon.com Inc group of companies.
Studio Ops Associate
Madison, WI · On-site
This entry-level role supports internal and external customers by managing all inventory moving in ... Shopbop is part of the Amazon.com Inc group of companies.
You'll be the driving force behind Shopbop's unmanaged influencer and affiliate styling program, a ... OPS and new customer acquisition thresholds) - Leverage forward-looking business insights ...
You'll be the driving force behind Shopbop's unmanaged influencer and affiliate styling program, a ... OPS and new customer acquisition thresholds) - Leverage forward-looking business insights ...
Amazon Shopbop Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do amazon shopbop customer service jobs pay per hour?
What is an Amazon Shopbop Customer Service job?
An Amazon Shopbop Customer Service job involves assisting customers with inquiries related to orders, returns, sizing, payments, and other shopping-related concerns. Representatives provide support via phone, email, or chat to ensure a smooth shopping experience on Shopbop, Amazon's fashion retailer. The role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude. Employees may also collaborate with other teams to resolve complex issues and ensure customer satisfaction.
What are the key skills and qualifications needed to thrive in the Amazon Shopbop Customer Service position, and why are they important?
To thrive as an Amazon Shopbop Customer Service representative, you need excellent communication, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic e-commerce tools is commonly required. Standout candidates are those with strong patience, empathy, adaptability, and the ability to remain positive under pressure. These capabilities are vital for efficiently resolving customer inquiries, ensuring a high-quality shopping experience, and maintaining the brand’s reputation.
What are the typical daily tasks and responsibilities for an Amazon Shopbop Customer Service representative?
As an Amazon Shopbop Customer Service representative, your primary responsibilities include assisting customers via phone, email, or chat with questions about orders, returns, product details, and resolving any issues that may arise. You may also coordinate with internal teams such as shipping, technical support, or inventory management to ensure timely solutions and a seamless customer experience. Additional tasks often include processing returns or refunds, recording case notes in CRM systems, and staying updated on new product lines or policy changes. Working within a collaborative team environment, you’ll regularly participate in training and team meetings to consistently improve service standards and customer satisfaction.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Amazon rating
7.4
Based on 6,828 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
This position requires a strong understanding of fashion trends, deep knowledge of the Shopbop customer, and the ability to translate creative direction into commercially effective storytelling. The Editorial Stylist partners cross-functionally with Fashion Office, Buying, Merchandising, Marketing, Art Direction, and Production to ensure styling supports brand standards and business priorities.
The ideal candidate maintains a high bar for visual excellence while operating with strong ownership and discipline. They thrive in a fast-paced editorial environment and consistently deliver elevated, conversion-focused content.
Key job responsibilities
-Lead styling execution for assigned on-figure and off-figure editorial stories across site, email, and social platforms, translating seasonal direction into commercially effective content.
-Own shoots end-to-end, including pre-production strategy, on-set execution, and post-production review.
-Develop strategic outfitting plans that align product focus, trend relevance, and business priorities.
-Maintain a high bar for fit, proportion, and visual impact while styling at high volume in a fast-paced production environment.
-Partner cross-functionally to ensure styling decisions support inventory strategy, brand positioning, and marketing objectives.
-Contribute to casting decisions to ensure model selection reinforces product storytelling and overall visual impact.
-Submit detailed retouching notes to uphold product accuracy and visual standards.
-Navigate complex internal workflows and production systems while proactively identifying opportunities to improve efficiency and clarity.
BASIC QUALIFICATIONS
- 5+ years experience leading editorial fashion styling within ecommerce, digital marketing, or high-volume production environments.
- Proven ability to independently lead shoots and manage styling workstreams from concept through final asset delivery.
- Strong understanding of the Shopbop customer and deep knowledge of contemporary, designer, and emerging brands carried on site.
- Strong operational mindset with the ability to navigate complex cross-functional workflows, anticipate roadblocks, and drive continuous process improvement. improvements.
- Advanced understanding of fit, proportion, and trend relevance across categories.
- Demonstrated ability to balance creative storytelling with commercial performance goals.
- Experience working in fast-paced, deadline-driven production environments.
- Portfolio demonstrating elevated creative storytelling and strong commercial clarity.
- Strong organizational and cross-functional communication skills.
- Proficiency in Adobe Creative Suite and Excel.
PREFERRED QUALIFICATIONS
- Experience styling on-figure editorial in an e-commerce environment.
- Experience working in Figma.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, Astoria - 75,000.00 - 131,200.00 USD annually
USA, NY, New York - 75,000.00 - 131,200.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US