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Amazon Seller Assistant Jobs (NOW HIRING)

Shiseido Company, Limited

$125 - $150/hr

Own forecasting, sales reporting, and promotional planning (Amazon tentpole events, beauty events ... * Assist Director in project managing setup and process flow for new accounts across the ...

Shiseido

Senior Manager, Amazon

NY · Remote

Own forecasting, sales reporting, and promotional planning (Amazon tentpole events, beauty events ... * Assist Director in project managing setup and process flow for new accounts across the ...

MHI Brands

Be Seen First

Junior Accountant/Administrative Assistant - E- Commerce

Wichita, KS · On-site

$40K - $50K/yr

Apply customer payments and research shortages, deductions, and chargebacks * Assist with accounts ... Experience with ecommerce retailers such as Amazon Seller Central, Amazon Vendor Central, and ...

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Amazon Seller Assistant information

What is an Amazon Seller Assistant?

An Amazon Seller Assistant is a professional who helps Amazon sellers manage their online stores more efficiently. Their responsibilities often include product listing, inventory management, order fulfillment, customer service, and handling returns or refunds. They may also assist with keyword research, optimizing product descriptions, and monitoring sales performance. By handling these tasks, an Amazon Seller Assistant allows sellers to focus on growing their business and improving their sales strategies.

What are the key skills and qualifications needed to thrive as an Amazon Seller Assistant?

To thrive as an Amazon Seller Assistant, you need strong organizational skills, attention to detail, and experience with e-commerce platforms, often supported by familiarity with Amazon Seller Central. Proficiency in tools like inventory management systems, Excel, and product listing software, as well as knowledge of Amazon policies, is typically required. Excellent communication, problem-solving abilities, and adaptability set standout assistants apart in this role. These skills and qualities are crucial for ensuring smooth store operations, optimizing sales, and maintaining compliance with Amazon's standards.

What are some common challenges Amazon Seller Assistants face when managing multiple seller accounts?

Amazon Seller Assistants often juggle various tasks across multiple seller accounts, such as inventory management, responding to customer inquiries, and monitoring account health. A common challenge is staying organized and prioritizing urgent issues, like account notifications or order discrepancies, while ensuring all listings remain compliant with Amazon’s policies. Effective use of project management tools, strong communication skills, and familiarity with Amazon’s Seller Central platform can help assistants efficiently balance these responsibilities. Collaborating closely with sellers and proactively addressing potential issues are key to maintaining smooth operations.

What is the difference between Amazon Seller Assistant vs Amazon Virtual Assistant?

AspectAmazon Seller AssistantAmazon Virtual Assistant
CredentialsBasic e-commerce knowledge, familiarity with Amazon platformGeneral virtual assistant skills, basic tech proficiency
Work EnvironmentTypically works directly with Amazon sellers, often in e-commerce settingsWorks remotely for various clients, including Amazon sellers
Employer & Industry UsageAmazon seller businesses, e-commerce industryMultiple industries, including e-commerce, small businesses
Common Search & Comparison IntentUnderstanding specific Amazon seller support rolesGeneral virtual assistance for Amazon-related tasks

Amazon Seller Assistants focus specifically on supporting Amazon sellers with tasks like listing management and order processing, often requiring knowledge of Amazon policies. Amazon Virtual Assistants have broader roles, providing general administrative support across various platforms, including Amazon. Both roles are remote and require basic tech skills, but Amazon Seller Assistants specialize in Amazon-specific tasks.

What cities are hiring for Amazon Seller Assistant jobs?

Cities with the most Amazon Seller Assistant job openings:

What are the most commonly searched types of Amazon Seller jobs?

The most popular types of Amazon Seller jobs are:

What states have the most Amazon Seller Assistant jobs?

States with the most job openings for Amazon Seller Assistant jobs include:

What job categories do people searching Amazon Seller Assistant jobs look for?

The top searched job categories for Amazon Seller Assistant jobs are:

Amazon Seller Assistant jobs near you
Infographic showing various Amazon Seller Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Manager, Retail Management Services (Amazon)

VML/WPP Enterprise Solutions

New York, NY

Full-time

Re-posted 17 days ago

Job description

About the Role 

We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management Services (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon. 

You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success. 

Key Responsibilities

1) Ticket Resolution & Troubleshooting

  • Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry. 
  • Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings). 
  • Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately. 

2) Catalog & Content Management 

  • Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes. 
  • Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates. 
  • A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR). 

3) Availability & Inventory Support

  • In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies. 
  • Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability.

4)Client & Team Support

  • Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility. 
  • Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts. 
  • Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch. 

Key Qualifications & Skills 

  • 1-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred. 
  • Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem. 
  • Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets. 
  • Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution. 
  • Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live. 

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