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Dyson Customer Service Jobs (NOW HIRING)

Dyson

Sales & Service Technician

Fairfax, VA

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales & Service Technician

Southborough, MA · On-site

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales & Service Technician

Boston, MA

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales & Service Technician

Pittsburgh, PA · On-site

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales & Service Technician

Fairfax, VA · On-site

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales & Service Technician

Pittsburgh, PA

Input customer sales information into Dyson system to properly process orders. * Submit daily/weekly reports of products and customers serviced and other reporting as necessary * Properly manage ...

Dyson

Sales and Service Technician

Denver, CO

Process customer transactions and service details accurately within Dyson systems * Complete daily and weekly operational reporting as required * Manage parts usage, inventory accuracy, and service ...

Dyson

Sales & Service Technician

Seattle, WA

Process customer transactions and service details accurately within Dyson systems * Complete daily and weekly operational reporting as required * Manage parts usage, inventory accuracy, and service ...

Dyson

Sales & Service Technician

Seattle, WA

Process customer transactions and service details accurately within Dyson systems * Complete daily and weekly operational reporting as required * Manage parts usage, inventory accuracy, and service ...

Dyson

Sales & Service Site Supervisor

Windsor Mill, MD · On-site

Our Customer Service team forms a direct link between the business and Dyson owners. The team are technology experts, trained to give specialist advice and guidance to solve real problems for people.

Dyson

Sales & Service Site Supervisor

Baltimore, MD

Our Customer Service team forms a direct link between the business and Dyson owners. The team are technology experts, trained to give specialist advice and guidance to solve real problems for people.

Dyson

Sales and Service Technician

Centennial, WY · On-site

Process customer transactions and service details accurately within Dyson systems * Complete daily and weekly operational reporting as required * Manage parts usage, inventory accuracy, and service ...

Dyson

Sales & Service Technician

Las Vegas, NV

Process customer transactions and service details accurately within Dyson systems * Complete daily and weekly operational reporting as required * Manage parts usage, inventory accuracy, and service ...

Dyson

Director, Customer Success - West

New York, NY · On-site

... service centers, and in our growing number of Dyson Demo Store's across the country. We're ... Customer Success Strategy * Develop and execute tailored customer focused success plans for the MD ...

Dyson

Director, Customer Success - West

Chicago, IL · On-site

... service centers, and in our growing number of Dyson Demo Store's across the country. We're ... Customer Success Strategy * Develop and execute tailored customer focused success plans for the MD ...

ActionLink

Sales Advisor - Dyson Home

Chicago, IL · On-site

$21 - $23/hr

Retail sales, product demonstration or customer service; that's a great start! * Enthusiastic and Customer-Focused: High energy and a knack for forming meaningful connections * Luxury Brand ...

ActionLink

Sales Advisor - Dyson Home

Orlando, FL · On-site

$21 - $23/hr

Retail sales, product demonstration or customer service; that's a great start! * Enthusiastic and Customer-Focused: High energy and a knack for forming meaningful connections * Luxury Brand ...

ActionLink

Sales Advisor - Dyson Home

Chicago, IL · On-site

$21 - $23/hr

Retail sales, product demonstration or customer service; that's a great start! * Enthusiastic and Customer-Focused: High energy and a knack for forming meaningful connections * Luxury Brand ...

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How much do dyson customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for dyson customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dyson Customer Service representative, and why are they important?

To thrive as a Dyson Customer Service representative, you need strong product knowledge, effective problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Dyson product databases is often required. Excellent communication, patience, and a customer-focused attitude help you build rapport and resolve issues efficiently. These skills are crucial to delivering high-quality support, ensuring customer satisfaction, and maintaining Dyson’s reputation for exceptional service.

What are some common challenges faced by Dyson Customer Service representatives, and how are they supported in overcoming them?

Dyson Customer Service representatives frequently handle complex technical inquiries and troubleshooting tasks for a wide range of innovative products. A common challenge is staying up-to-date with new product features and providing clear, accurate support to customers with varying technical backgrounds. To address these challenges, Dyson offers comprehensive training programs, ongoing product education, and access to knowledge bases. Representatives also work closely with technical teams and supervisors, ensuring they have the resources and support needed to resolve customer issues efficiently and maintain high satisfaction.

What does a Dyson Customer Service representative do?

A Dyson Customer Service representative assists customers with inquiries related to Dyson products, such as troubleshooting, warranty support, product information, and order management. They communicate with customers via phone, email, or live chat to resolve issues and ensure a positive experience. Their role also includes processing returns, handling complaints, and providing technical guidance on Dyson devices.

Is Dyson a good company to work for?

Dyson Customer Service roles are generally considered stable with opportunities for skill development and training. The company emphasizes a collaborative work environment and offers benefits such as competitive pay and flexible schedules, making it a reputable employer in the technology and appliance industry.

What is the difference between Dyson Customer Service vs Dyson Technical Support?

AspectDyson Customer ServiceDyson Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of Dyson products
Work EnvironmentCall centers, retail stores, online supportTechnical labs, on-site repair centers, remote troubleshooting
Employer & Industry UsageCustomer interaction roles within DysonTechnical troubleshooting roles within Dyson
Common Search & ComparisonCustomer support, service representativeTechnical support, product repair

Dyson Customer Service primarily handles customer inquiries, product information, and general support, focusing on customer satisfaction. Dyson Technical Support involves troubleshooting, diagnosing, and resolving technical issues, often requiring technical knowledge or certifications. Both roles are essential in the Dyson ecosystem but differ in their focus and skill requirements.

More about Dyson Customer Service jobs
What cities are hiring for Dyson Customer Service jobs? Cities with the most Dyson Customer Service job openings:
What states have the most Dyson Customer Service jobs? States with the most job openings for Dyson Customer Service jobs include:
What job categories do people searching Dyson Customer Service jobs look for? The top searched job categories for Dyson Customer Service jobs are:
Dyson Customer Service jobs near you
Infographic showing various Dyson Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Temporary, and 3% Contract. Highlights an 1% Physical, 11% Hybrid, and 88% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Global Customer Experience & Vendor Operations Manager

Global Customer Experience & Vendor Operations Manager

Dyson

Chicago, IL • On-site

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

About us
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive, fast, and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement, inspire advocacy, and turn every interaction into long-term connection. Guided by our principles - effortless experiences, global consistency, personalization, and relentless improvement - we ensure every customer's journey with Dyson is exceptional.
About the role
The Delivery Manager - Teleperformance is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location. This role plays a critical part in ensuring that Dyson customers receive consistently excellent service with minimal effort, regardless of geography.
Working closely with the respective vendor teams on-site, the Delivery Manager ensures that operational execution is aligned with Dyson's customer experience standards, and that performance is continuously monitored, optimized, and improved.
Key Responsibilities
Operational Oversight
  • Manage daily performance across assigned BPO site(s), ensuring delivery against KPIs and SLAs.
  • Monitor real-time metrics and trends to proactively address issues and optimize service levels.
  • Ensure operational consistency and adherence to Dyson's customer experience expectations.

Vendor Collaboration
  • Work closely with vendor site leadership and frontline teams to drive accountability and shared success.
  • Support the implementation of new processes, tools, and training to improve agent performance and customer outcomes.
  • Facilitate regular site reviews and feedback loops to maintain high standards.

Customer Experience Focus
  • Champion low-effort, high-impact customer interactions across all channels.
  • Identify and escalate systemic issues or opportunities for improvement.
  • Ensure that Dyson's tone of voice and brand values are reflected in every customer interaction.

Insight & Escalation
  • Share operational insights and learnings with Dyson's Process, Training, and QA teams to inform future improvements in service design and training content.
  • Flag localized issues impacting customer experience to relevant market teams, ensuring timely escalation and resolution.

About you
  • Experience managing or supporting outsourced customer service operations, ideally across multiple sites or regions.
  • Strong understanding of contact center metrics and operational levers (e.g., CSAT, AHT, FCR).
  • Proven ability to work collaboratively with external partners and internal stakeholders.
  • Detail-oriented with a proactive approach to problem-solving and performance optimisation.
  • Excellent communication skills and ability to influence at multiple levels.
  • Comfortable working in a fast-paced, dynamic environment with a strong focus on customer outcomes.

Salary Range: $100,000 - $110,000
Benefits
At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.
Financial benefits:
  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:
  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts

Health Benefits
  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability

#LI-Onsite
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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