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Amazon Problem Solver Jobs (NOW HIRING)

Meyer Distributing

Amazon Brand Manager

Jasper, IN · On-site

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

Meyer Distributing

Amazon Brand Manager

Valhalla, NY · On-site

$60K - $70K/yr

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

MVP Staffing

Be Seen First

$500 Sign on Bonus - Warehouse Leads & ICQA Problem Solvers

Hopedale, MA · On-site

$21 - $24/hr

MVP Staffing is now hiring for a brand-new Amazon-sponsored warehouse in Hopedale, MA! Shifts ... Must be able to pass a background check and pre-employment drug test ICQA Problem Solver:

Growve

NY · On-site

$76K - $95K/yr

Position Title Senior Amazon PPC Specialist Position Overview We are seeking an experienced, data ... A proactive problem-solver who takes complete ownership of outcomes, attention to detail, and ...

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Amazon Problem Solver information

What is an Amazon Problem Solver?

Amazon Problem Solvers are associates who specialize in identifying and resolving issues that arise in Amazon fulfillment centers. Their main responsibilities include troubleshooting problems with inventory, investigating missing or damaged items, and ensuring smooth workflow processes. They work closely with other team members and management to address operational challenges quickly and efficiently, helping to maintain high standards of accuracy and productivity. This role requires strong analytical skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as an Amazon Problem Solver, and why are they important?

To thrive as an Amazon Problem Solver, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (such as Amazon's proprietary tools), handheld scanners, and inventory tracking software is typically required. Effective communication, adaptability, and teamwork are crucial soft skills for resolving issues and coordinating with various departments. These skills and qualities ensure efficient problem resolution, minimize operational disruptions, and help maintain high productivity and safety standards in fast-paced fulfillment environments.

What are common challenges faced by Amazon Problem Solvers and how can they be managed?

Amazon Problem Solvers often encounter high-paced environments where quick thinking and attention to detail are essential. Common challenges include troubleshooting process bottlenecks, resolving inventory discrepancies, and coordinating with multiple departments to ensure workflow continuity. To manage these challenges, it's important to communicate clearly with team members, stay organized, and proactively seek support from supervisors when complex issues arise. Embracing continuous learning and leveraging Amazon's internal resources can also help Problem Solvers adapt and excel in their roles.

What is the difference between Amazon Problem Solver vs Amazon Customer Service Associate?

AspectAmazon Problem SolverAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, focused on resolving complex issuesRemote or on-site, handling customer inquiries
Employer & Industry UsageAmazon logistics, tech support, and troubleshooting teamsAmazon customer support centers and call centers
Common Search & ComparisonOften compared for troubleshooting and problem resolution rolesCompared for customer interaction and service roles

The Amazon Problem Solver typically handles complex issues requiring analytical skills, often in technical or logistics contexts, while the Amazon Customer Service Associate focuses on assisting customers with inquiries and support. Both roles are essential in Amazon's customer service ecosystem but differ in scope and responsibilities.

How to become an Amazon Problem Solver?

To become an Amazon Problem Solver, candidates typically need strong analytical and communication skills, experience in troubleshooting or customer service, and familiarity with Amazon's systems and policies. Relevant skills may include problem-solving, attention to detail, and proficiency with tools like CRM or ticketing software. A background in logistics, operations, or technical support can also be beneficial.

What does an Amazon Problem Solver do at Amazon?

An Amazon Problem Solver is responsible for resolving customer issues related to orders, deliveries, and account concerns by analyzing data and providing solutions. They often use tools like internal systems and communication platforms, working in a fast-paced environment to ensure customer satisfaction and operational efficiency.
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Amazon Problem Solver jobs near you
Infographic showing various Amazon Problem Solver job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Material Coordinator, Warehouse, Amazon Leo

Everett, WA • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

$32/hr

Full-time

Re-posted 4 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,182 frontline employees who took The Breakroom Quiz

Job description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S

citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.
The starting pay for this role in Washington State is up to $32/hour and employees are eligible for incremental raises based on tenure

A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location.

Applicants should apply via Amazon's internal or external careers site.
Key job responsibilities
Accurately and efficiently handle material for both production and development efforts.
Use proprietary software and ERP systems to virtually transact material.
Document system issues, process flaws and inefficiencies.
Communicating with quality control, purchasing and other related departments to resolve problems.
Efficiently move material between sites, both physically and virtually.
Identify training needs for the team and assist in the training of new-hires and junior peers.
Meet safety, productivity and quality standards by following best practices.
Resolve individual work blockers and knowing when to escalate if you are unable to resolve yourself.
Learn new processes.
Operate equipment including: forklifts, pallet jacks, electric pallet jacks, and hand carts.
Contribute to the improvement of SOPs including safety procedures.
Additional requirements
Shift schedule may vary depending on program needs and may include a weekend day.
Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position.
A day in the life
The Amazon Leo team is looking for motivated, customer-focused individuals who want to join us as a Material Coordinator. You will be responsible for processing materials in order to support our customer, the satellite production team. You will also interact with peer teams such as planning, quality, and EHS to ensure our processes result in positive outcomes for these teams

You are a problem solver and are comfortable performing a variety of procedures and troubleshooting standard tasks.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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