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Amazon Problem Solver Jobs (NOW HIRING)

$57K - $71K/yr

Position Title Senior Amazon PPC Specialist Position Overview We are seeking an experienced, data ... A proactive problem-solver who takes complete ownership of outcomes, attention to detail, and ...

We are looking for a dynamic and innovative problem solver to join as a Sr. UX Designer who will ... Amazon Ads Creative Experiences Design team designs the experiences advertisers use to create and ...

We are looking for a dynamic and innovative problem solver to join as a Sr. UX Designer who will ... Amazon Ads Creative Experiences Design team designs the experiences advertisers use to create and ...

Senior Amazon PPC Specialist

Saint Petersburg, FL · On-site +1

$74K - $92K/yr

Senior Amazon PPC Specialist Position Overview: We are seeking an experienced, data-driven Senior ... A proactive problem-solver who takes complete ownership of outcomes, attention to detail, and ...

Senior Amazon PPC Specialist

Saint Petersburg, FL · On-site

$74K - $92K/yr

Senior Amazon PPC Specialist Position Overview: We are seeking an experienced, data-driven Senior ... A proactive problem-solver who takes complete ownership of outcomes, attention to detail, and ...

Senior Amazon PPC Specialist

Saint Petersburg, FL · Remote

$79K - $98K/yr

Senior Amazon PPC Specialist Position Overview: We are seeking an experienced, data-driven Senior ... A proactive problem-solver who takes complete ownership of outcomes, attention to detail, and ...

Showing results 41-60

Amazon Problem Solver information

What is an Amazon Problem Solver?

Amazon Problem Solvers are associates who specialize in identifying and resolving issues that arise in Amazon fulfillment centers. Their main responsibilities include troubleshooting problems with inventory, investigating missing or damaged items, and ensuring smooth workflow processes. They work closely with other team members and management to address operational challenges quickly and efficiently, helping to maintain high standards of accuracy and productivity. This role requires strong analytical skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as an Amazon Problem Solver, and why are they important?

To thrive as an Amazon Problem Solver, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (such as Amazon's proprietary tools), handheld scanners, and inventory tracking software is typically required. Effective communication, adaptability, and teamwork are crucial soft skills for resolving issues and coordinating with various departments. These skills and qualities ensure efficient problem resolution, minimize operational disruptions, and help maintain high productivity and safety standards in fast-paced fulfillment environments.

What are common challenges faced by Amazon Problem Solvers and how can they be managed?

Amazon Problem Solvers often encounter high-paced environments where quick thinking and attention to detail are essential. Common challenges include troubleshooting process bottlenecks, resolving inventory discrepancies, and coordinating with multiple departments to ensure workflow continuity. To manage these challenges, it's important to communicate clearly with team members, stay organized, and proactively seek support from supervisors when complex issues arise. Embracing continuous learning and leveraging Amazon's internal resources can also help Problem Solvers adapt and excel in their roles.

What is the difference between Amazon Problem Solver vs Amazon Customer Service Associate?

AspectAmazon Problem SolverAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, focused on resolving complex issuesRemote or on-site, handling customer inquiries
Employer & Industry UsageAmazon logistics, tech support, and troubleshooting teamsAmazon customer support centers and call centers
Common Search & ComparisonOften compared for troubleshooting and problem resolution rolesCompared for customer interaction and service roles

The Amazon Problem Solver typically handles complex issues requiring analytical skills, often in technical or logistics contexts, while the Amazon Customer Service Associate focuses on assisting customers with inquiries and support. Both roles are essential in Amazon's customer service ecosystem but differ in scope and responsibilities.

How to become an Amazon Problem Solver?

To become an Amazon Problem Solver, candidates typically need strong analytical and communication skills, experience in troubleshooting or customer service, and familiarity with Amazon's systems and policies. Relevant skills may include problem-solving, attention to detail, and proficiency with tools like CRM or ticketing software. A background in logistics, operations, or technical support can also be beneficial.

What does an Amazon Problem Solver do at Amazon?

An Amazon Problem Solver is responsible for resolving customer issues related to orders, deliveries, and account concerns by analyzing data and providing solutions. They often use tools like internal systems and communication platforms, working in a fast-paced environment to ensure customer satisfaction and operational efficiency.
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Infographic showing various Amazon Problem Solver job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Finance Manager, Amazon Business, Private Brands

Seattle, WA • On-site

Amazon
IT Services • 10K+ employees

Full-time

Re-posted 29 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,182 frontline employees who took The Breakroom Quiz


Job description

In this role, you'll serve as the financial co-owner of Amazon's Private Brands B2B business and P&L - a strategically distinct channel at the intersection of Amazon's private label portfolio and Amazon Business, serving SMB, mid-market, and enterprise customers across North America, Europe, Japan, and beyond. Amazon Private Brands (APB) is Amazon's portfolio of owned and exclusive brands - spanning everyday essentials, consumables, and hardlines - developed and sold directly on Amazon, giving the business end-to-end control over product development, pricing, and customer experience.
This role offers a rare combination of strategic finance leadership and direct influence over the economic model of a business designed to be deeply complementary to Amazon's core. APB's private label products deliver genuine value to customers and strengthen selection on Amazon

The B2B channel extends that mission into enterprise procurement, where professional buyers have distinct needs around pricing, selection depth, and purchasing efficiency.
Partnering directly with the APB B2B General Manager and the Amazon Business finance organization, you will shape how APB selection, pricing, and procurement programs are designed to win with business customers at scale. You will build financial frameworks governing contract pricing architecture, quantity-based pricing strategy, and program-level investment decisions - while influencing senior leadership across two major organizations through data-driven insights. This role reports to the Finance Director of Private Brands, reflecting its strategic importance and cross-organizational visibility.
A distinctive feature of this role is its dual-org setup - sitting within Private Brands while partnering directly with Amazon Business

The B2B channel is a fast-growing strategic priority, and the infrastructure is still maturing, offering a genuine opportunity to build scalable mechanisms and leave a lasting imprint on how finance operates in this space.
The ideal candidate is a creative, analytical problem solver who thrives in ambiguous, fast-paced environments - a proactive thought leader, collaborative partner across a dynamic stakeholder network, and an innovator who drives continuous improvement in financial analysis, planning, and reporting.
Key job responsibilities
- Architect and govern the economic model of the APB B2B business, including defining pricing guardrails, evaluating quantity discount and contract pricing tradeoffs, and influencing pricing architecture decisions that balance customer value with sustainable profitability
- Own the financial strategy for enterprise procurement programs - evaluating deal economics, modeling program return on investment, and identifying the highest-leverage opportunities to drive accretive growth.
- Lead long-term business planning, ensuring alignment between B2B financial goals and APB's broader operating strategy across annual and multi-year planning cycles (including annual operating plan cycles and strategic reviews), as B2B grows as a strategic priority within APB's overall portfolio
- Play a central role in product development and lifecycle management decisions: evaluate which products APB should build for the B2B market, model launch economics and ramp expectations, assess competitive private label coverage gaps across key enterprise spend categories, and influence how capital is allocated across the product development pipeline - a uniquely hands-on finance role in shaping what gets built, not just how it performs
- Quantify and advance the complementary relationship between APB and Amazon's core business - building financial frameworks that demonstrate how private label selection enhances the customer experience and profitable growth on Amazon Business.
- Partner cross-functionally with Amazon Business finance, Product, Pricing, Supply Chain, and Sourcing teams to influence strategic decisions, improve cost structure, and enable scalable growth across geographies
- Build and scale financial mechanisms, reporting infrastructure, and automated analytics - including AI-driven tools - that improve decision velocity and business visibility across a high-cadence, senior-facing operating rhythm
A day in the life
You will operate at the center of business decision-making across two major organizations - Amazon's private label business and Amazon Business - partnering with finance and business leaders on both sides to shape how APB grows profitably within the enterprise channel. You will evaluate contract pricing strategies and quantity discount tradeoffs, guide which new products to build based on expected financial returns and enterprise customer demand signals, and influence procurement program investments that balance customer value with margin guardrails. You will also help build scalable financial infrastructure and drive adoption of AI-driven analytics to improve financial visibility and efficiency, explain performance to senior leadership across weekly, monthly, and quarterly business reviews, and provide data-driven insights that shape strategic direction across both organizations.
About the team
Amazon Private Brands Finance has responsibility for worldwide Private Brands, including established countries and global expansion

We are a global team with finance leaders based across the United States, Europe, Japan, and China. As finance partners, we enable Amazon Private Brands to deliver superior customer value and sustainable growth by driving strategic decision-making that balances customer obsession with financial discipline across the end-to-end business.


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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US