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Amazon Problem Solver Jobs in Chicago, IL (NOW HIRING)

DevOps Engineer

Chicago, IL ยท On-site

$54.50 - $74.50/hr

Analytic mindset and skilled problem solver for troubleshooting issues Exceptional verbal and ... Proficient writing and deploying Amazon Web Services cloud infrastructure using AWS CloudFormation ...

Senior DevOps Engineer

Chicago, IL ยท On-site

$134K - $172K/yr

DevOps Engineer Contract Chicago, IL, Hybrid โ€‹ Requiredโ€‚Qualifications:โ€‚ โ€ข Atโ€‚leastโ€‚5-7โ€‚orโ€‚moreโ€‚yearsโ€‚ofโ€‚experienceโ€‚inโ€‚aโ€‚DevOpsโ€‚Engineerโ€‚role โ€ข Atโ€‚leastโ€‚5 ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

DevOps Engineer 3

Chicago, IL ยท On-site

$54.50 - $74.50/hr

The role requires an independent problem solver who can work closely with cross-functional ... Work with AWS MLOps and AI services, including SageMaker Notebooks, Amazon Bedrock, ECS/EKS, and ...

DevOps Engineer 3

Chicago, IL ยท On-site

$54.25 - $74.50/hr

The role requires an independent problem solver who can work closely with cross-functional ... Work with AWS MLOps and AI services, including SageMaker Notebooks, Amazon Bedrock, ECS/EKS, and ...

DevOps Engineer 3

Chicago, IL ยท On-site

$54.50 - $74.50/hr

The role requires an independent problem solver who can work closely with cross-functional ... Amazon ECS/EKS * AWS IAM * Strong troubleshooting and problem-solving skills. * Excellent ...

Data Architect (Snowflake)

Chicago, IL

$65.75 - $84.50/hr

NextRow is You must be a problem solver who looks to elevate the work of everyone around them ... to Amazon AWS or another cloud provider - Experience with Business Intelligence tools such as ...

Data Architect (Snowflake)

Chicago, IL ยท On-site

$65.75 - $84.50/hr

NextRow is You must be a problem solver who looks to elevate the work of everyone around them ... to Amazon AWS or another cloud provider - Experience with Business Intelligence tools such as ...

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Amazon Problem Solver information

What is an Amazon Problem Solver?

Amazon Problem Solvers are associates who specialize in identifying and resolving issues that arise in Amazon fulfillment centers. Their main responsibilities include troubleshooting problems with inventory, investigating missing or damaged items, and ensuring smooth workflow processes. They work closely with other team members and management to address operational challenges quickly and efficiently, helping to maintain high standards of accuracy and productivity. This role requires strong analytical skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as an Amazon Problem Solver, and why are they important?

To thrive as an Amazon Problem Solver, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (such as Amazon's proprietary tools), handheld scanners, and inventory tracking software is typically required. Effective communication, adaptability, and teamwork are crucial soft skills for resolving issues and coordinating with various departments. These skills and qualities ensure efficient problem resolution, minimize operational disruptions, and help maintain high productivity and safety standards in fast-paced fulfillment environments.

What are common challenges faced by Amazon Problem Solvers and how can they be managed?

Amazon Problem Solvers often encounter high-paced environments where quick thinking and attention to detail are essential. Common challenges include troubleshooting process bottlenecks, resolving inventory discrepancies, and coordinating with multiple departments to ensure workflow continuity. To manage these challenges, it's important to communicate clearly with team members, stay organized, and proactively seek support from supervisors when complex issues arise. Embracing continuous learning and leveraging Amazon's internal resources can also help Problem Solvers adapt and excel in their roles.

What is the difference between Amazon Problem Solver vs Amazon Customer Service Associate?

AspectAmazon Problem SolverAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, focused on resolving complex issuesRemote or on-site, handling customer inquiries
Employer & Industry UsageAmazon logistics, tech support, and troubleshooting teamsAmazon customer support centers and call centers
Common Search & ComparisonOften compared for troubleshooting and problem resolution rolesCompared for customer interaction and service roles

The Amazon Problem Solver typically handles complex issues requiring analytical skills, often in technical or logistics contexts, while the Amazon Customer Service Associate focuses on assisting customers with inquiries and support. Both roles are essential in Amazon's customer service ecosystem but differ in scope and responsibilities.

How to become an Amazon Problem Solver?

To become an Amazon Problem Solver, candidates typically need strong analytical and communication skills, experience in troubleshooting or customer service, and familiarity with Amazon's systems and policies. Relevant skills may include problem-solving, attention to detail, and proficiency with tools like CRM or ticketing software. A background in logistics, operations, or technical support can also be beneficial.

What does an Amazon Problem Solver do at Amazon?

An Amazon Problem Solver is responsible for resolving customer issues related to orders, deliveries, and account concerns by analyzing data and providing solutions. They often use tools like internal systems and communication platforms, working in a fast-paced environment to ensure customer satisfaction and operational efficiency.

What are the most commonly searched types of Amazon Problem Solver jobs in Chicago, IL?

The most popular types of Amazon Problem Solver jobs in Chicago, IL are:

What are popular job titles related to Amazon Problem Solver jobs in Chicago, IL?

For Amazon Problem Solver jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Amazon Problem Solver jobs in Chicago, IL look for?

The top searched job categories for Amazon Problem Solver jobs in Chicago, IL are:

Infographic showing various Amazon Problem Solver job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, 20% Hybrid, and 30% Remote job distribution.

DevOps Engineer

Chicago, IL โ€ข On-site

Alliance Sourcing Network
IT Servicesย โ€ขย 11 - 50 employees

$54.50 - $74.50/hr

Other

Posted 6 days ago


Job description

W2 - Client does not sponsor visas

NO C2C and NO 1099

  • DevOps Engineer will work within the DevOps Engineering team to support various CLIENT Digital engineering teams in their efforts to develop, build, test, and deploy their solutions to the cloud.
    Typical task breakdown:
    Typical tasks include managing AWS IAM, troubleshooting Client / Cloud connection issues, and working with engineers on CI/CD and Infrastructure as Code tasks.
    Interaction with team:
    DevOps Engineers meet internally regularly via a standup meeting and then are assigned to support specific Digital engineering teams that are the single point of contact for support from the DevOps team.
    Required Technical Skills:
    At least 5 or more years of experience in a DevOps Engineer role
    At least 5 or more years of Amazon Web Services (AWS) cloud experience
    Proficient with GitHub and GitHub Actions for source control and YAML-based continuous integration / continuous delivery (CI/CD) systems.
    Proficient writing and deploying Amazon Web Services cloud infrastructure using AWS CloudFormation templates.
    Strong AWS experience with MLOps & AI services (e.g. SageMaker Notebooks, Bedrock, ECS/EKS, & IAM)
    Strong interpersonal and technical communication skills with the ability to work effectively in a cross functional team.
    Associate or Professional-level AWS and/or Azure certifications related to DevOps, Development, or Architecture.
    Proficiency with AWS firewall and network configuration.
    Experience with Microsoft Azure cloud infrastructure using Azure Resource Manager (ARM) templates.
    Experience with NVIDIA GPU's for AI use cases, specifically from a cybersecurity and governance perspective.
    Analytic mindset and skilled problem solver for troubleshooting issues
    Exceptional verbal and written communication skills to collaborate cross functionally and enhance scalability
    Soft Skills :
    Strong interpersonal and technical communication skills with the ability to work effectively in a cross functional team.
    Analytic mindset and skilled problem solver for troubleshooting issues
    Great verbal and written communication skills to collaborate cross functionally
    Responsibilities:
    As a DevOps Engineer you will contribute to design, development, testing and deployment of software systems and/or applications.
    Competent to perform all programming, project management, and development assignments without close supervision; normally assigned the more complex aspects of systems work.
    Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
    Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
    Drives application development focused around delivering business valuable features
    Maintains high standards of software quality within the team by establishing good practices and habits
    Identifies and encourage areas for growth and improvement within the team
    Communicate with end users and internal customers to help direct development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness
    Performs integrated testing and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results.
    Worker is also responsible for performing other job duties as assigned by Client management from time to time.

Required Qualifications:
At least 5-7 or more years of experience in a DevOps Engineer role
At least 5+ or more years of Amazon Web Services (AWS) cloud experience
Proficient with GitHub and GitHub Actions for source control and YAML-based continuous integration / continuous delivery (CI/CD) systems.
Proficient writing and deploying Amazon Web Services cloud infrastructure using AWS CloudFormation templates.
Strong AWS experience with MLOps & AI services (e.g. SageMaker Notebooks, Bedrock, ECS/EKS, & IAM)
Strong interpersonal and technical communication skills with the ability to work effectively in a cross functional team.
Top candidates will also have:
Associate or Professional-level AWS and/or Azure certifications related to DevOps, Development, or Architecture.
Proficiency with AWS firewall and network configuration.
Experience with Microsoft Azure cloud infrastructure using Azure Resource Manager (ARM) templates.
Experience with NVIDIA GPU's for AI use cases, specifically from a cybersecurity and governance perspective.
Analytic mindset and skilled problem solver for troubleshooting issues
Exceptional verbal and written communication skills to collaborate cross functionally and enhance scalability.