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Amazon Problem Solver Jobs in Chicago, IL (NOW HIRING)

Hibu

Account Executive - B2B

South Chicago Heights, IL · Hybrid

$90K - $120K/yr

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Hibu

Account Executive - B2B

Joliet, IL · Hybrid

$51K/yr

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Hibu

Account Executive - B2B

Lansing, IL · Hybrid

$51K/yr

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and ... Problem solver and relationship builder * Refuse to lose attitude every single day * Quick-witted ...

Catch Co

Growth Marketing Analyst (MX)

IL · On-site +1

Today, we help millions get outside with products sold at Walmart, Dick's Sporting Goods, Amazon ... Self directed problem solver who surfaces issues before being asked. This is not a ticket driven ...

Catch Co

Growth Marketing Analyst (CO)

Lombard, IL · On-site +1

Today, we help millions get outside with products sold at Walmart, Dick's Sporting Goods, Amazon ... Self directed problem solver who surfaces issues before being asked. This is not a ticket driven ...

Vail Systems

Customer Success Specialist I

Chicago, IL

$58K - $65K/yr

Who You Are You are a technically curious, customer-focused problem solver who enjoys working in ... Exposure to cloud contact center platforms such as Genesys, Five9, Amazon Connect, Twilio, or ...

Vevo

Account Manager

Chicago, IL · On-site

$70K - $75K/yr

Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon ... A critical thinker, always with a proactive approach (aka you're the problem solver of the team)

Vevo

Account Manager

Chicago, IL

$70K/yr

Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon ... A critical thinker, always with a proactive approach (aka you're the problem solver of the team)

Vevo

Account Manager

Chicago, IL · On-site

$70K - $75K/yr

Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon ... A critical thinker, always with a proactive approach (aka you're the problem solver of the team)

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Amazon Problem Solver information

What are the key skills and qualifications needed to thrive as an Amazon Problem Solver, and why are they important?

To thrive as an Amazon Problem Solver, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (such as Amazon's proprietary tools), handheld scanners, and inventory tracking software is typically required. Effective communication, adaptability, and teamwork are crucial soft skills for resolving issues and coordinating with various departments. These skills and qualities ensure efficient problem resolution, minimize operational disruptions, and help maintain high productivity and safety standards in fast-paced fulfillment environments.

What are some common challenges faced by Amazon Problem Solvers and how can they be effectively managed?

Amazon Problem Solvers often encounter high-paced environments where quick thinking and attention to detail are essential. Common challenges include troubleshooting process bottlenecks, resolving inventory discrepancies, and coordinating with multiple departments to ensure workflow continuity. To manage these challenges, it's important to communicate clearly with team members, stay organized, and proactively seek support from supervisors when complex issues arise. Embracing continuous learning and leveraging Amazon's internal resources can also help Problem Solvers adapt and excel in their roles.

What are Amazon Problem Solvers?

Amazon Problem Solvers are associates who specialize in identifying and resolving issues that arise in Amazon fulfillment centers. Their main responsibilities include troubleshooting problems with inventory, investigating missing or damaged items, and ensuring smooth workflow processes. They work closely with other team members and management to address operational challenges quickly and efficiently, helping to maintain high standards of accuracy and productivity. This role requires strong analytical skills, attention to detail, and effective communication abilities.

What is the difference between Amazon Problem Solver vs Amazon Customer Service Associate?

AspectAmazon Problem SolverAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, focused on resolving complex issuesRemote or on-site, handling customer inquiries
Employer & Industry UsageAmazon logistics, tech support, and troubleshooting teamsAmazon customer support centers and call centers
Common Search & ComparisonOften compared for troubleshooting and problem resolution rolesCompared for customer interaction and service roles

The Amazon Problem Solver typically handles complex issues requiring analytical skills, often in technical or logistics contexts, while the Amazon Customer Service Associate focuses on assisting customers with inquiries and support. Both roles are essential in Amazon's customer service ecosystem but differ in scope and responsibilities.

What are the most commonly searched types of Amazon Problem Solver jobs in Chicago, IL? The most popular types of Amazon Problem Solver jobs in Chicago, IL are:
What are popular job titles related to Amazon Problem Solver jobs in Chicago, IL? For Amazon Problem Solver jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Amazon Problem Solver jobs in Chicago, IL look for? The top searched job categories for Amazon Problem Solver jobs in Chicago, IL are:
Amazon Problem Solver jobs near you
Infographic showing various Amazon Problem Solver job openings in Chicago, IL as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 64% Physical, 30% Hybrid, and 6% Remote job distribution.
Account Executive - B2B

Account Executive - B2B

Hibu

South Chicago Heights, IL • Hybrid

$90K - $120K/yr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Hibu rating

7.7

Company rating: 7.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 40 rated marketing agency

Job description

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportunity where you can earn uncapped commissions while still having a base salary?

Year 1 on-target earnings between $90,000-$120,000!

Year 2 on-target earnings between $115,000-130,000!

Base Salary: $51,000

Why our people love working at Hibu (and why we have made Power Selling's Top Companies to Sell for EIGHT years in a row!):

  • Base salary, expense allowance, mileage reimbursement, and uncapped earnings through commission and bonuses
  • Comprehensive benefits package offered, including health, vision, and dental coverage.
  • Hybrid sales environment (home office and in-field work)
  • Recognition and incentives including an annual President's Club Trip
  • Clear career path in both leadership and sales with high potential for promotions
  • 3 weeks of classroom training followed by 9 weeks of field training while on the job and ongoing companywide support
  • Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and Microsoft
  • Community focused organization
  • Flexibility and work-life balance

By now, you are probably ready to apply immediately, but just in case you need 1 more reason to apply, check out this video from one of our sales reps on why Hibu is the right choice for you!

https://www.youtube.com/watch?v=rn9eb_DEDy4

What you will be responsible for as an Outside Sales Representative:

  • Selling Digital Marketing solutions through a partnership selling model
    • Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO
  • Cold calling business owners and prospecting within a designated territory to set appointments and conduct strong needs assessments
  • Grow your own book of business by helping small businesses succeed and earn residual commissions for retaining your clients through strong account management
  • Perform virtual and in-person presentations to prospects
  • Build strong client relationships working within a wide variety of industries, making each day different!

Want to know more before going any further? Check out this short video of who we are, and we are sure you will want to explore further: 
https://video.hibu.com/watch/kKXY8EF3zFsuGsU36yzom7

Requirements to win as an Outside Sales Representative:

  • Grit and relentless perseverance
  • Entrepreneurial spirit
  • Problem solver and relationship builder
  • Refuse to lose attitude every single day
  • Quick-witted, adaptable, and strategic

Our core values are something we live by every single day and what has helped to shape our business to become a leading provider of digital solutions along with a company people love working for. Check out this video to learn more about Hibu's core values from our employees themselves:
https://video.hibu.com/watch/NdGvcR4FEsay3CvC43fjyQ

#LI-HYBRID

#LI-MA1

IND5

Expected first year compensation consists of base salary, uncapped commissions, bonuses, and paid training. Build your book of business year over year and consistently grow your income!
$51,000—$90,000 USD

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address applicationaccomodation@hibu.com : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability