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Amazon Problem Solver Jobs (NOW HIRING)

Kokopelli Capital

Amazon Content Producer

Austin, TX · On-site

$40/hr

The Amazon Content Producer is responsible for the end-to-end success of creative assets built ... Master problem solver, think outside the box and SOPs, self-starter and ability to work ...

soona

Amazon Content Producer

Austin, TX · On-site

$40/hr

The Amazon Content Producer is responsible for the end-to-end success of creative assets built ... Master problem solver, think outside the box and SOPs, self-starter and ability to work ...

Amazon

Material Coordinator, Amazon Leo

Everett, WA

$32/hr

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... a problem solver and are comfortable performing a variety of procedures and troubleshooting ...

MEYER DISTRIBUTING INC

Amazon Brand Manager

Jasper, IN · On-site

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

MEYER DISTRIBUTING INC

Amazon Brand Manager

Valhalla, NY · On-site

$60K - $70K/yr

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

Meyer Distributing

Amazon Brand Manager

Jasper, IN · On-site

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

MEYER DISTRIBUTING INC

Amazon Brand Manager

Jasper, IN · On-site

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

Meyer Distributing

Amazon Brand Manager

Valhalla, NY · On-site

$60K - $70K/yr

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

MEYER DISTRIBUTING INC

Amazon Brand Manager

Valhalla, NY

$60K - $70K/yr

The Amazon Brand Manager supports day-to-day vendor relationships while driving execution across e ... Must be a great problem solver * Ability to work both within the team & independently * Must have ...

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All JobsAmazon Problem Solver Jobs

Amazon Problem Solver information

What is an Amazon Problem Solver?

Amazon Problem Solvers are associates who specialize in identifying and resolving issues that arise in Amazon fulfillment centers. Their main responsibilities include troubleshooting problems with inventory, investigating missing or damaged items, and ensuring smooth workflow processes. They work closely with other team members and management to address operational challenges quickly and efficiently, helping to maintain high standards of accuracy and productivity. This role requires strong analytical skills, attention to detail, and effective communication abilities.

What are the key skills and qualifications needed to thrive as an Amazon Problem Solver, and why are they important?

To thrive as an Amazon Problem Solver, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (such as Amazon's proprietary tools), handheld scanners, and inventory tracking software is typically required. Effective communication, adaptability, and teamwork are crucial soft skills for resolving issues and coordinating with various departments. These skills and qualities ensure efficient problem resolution, minimize operational disruptions, and help maintain high productivity and safety standards in fast-paced fulfillment environments.

What are common challenges faced by Amazon Problem Solvers and how can they be managed?

Amazon Problem Solvers often encounter high-paced environments where quick thinking and attention to detail are essential. Common challenges include troubleshooting process bottlenecks, resolving inventory discrepancies, and coordinating with multiple departments to ensure workflow continuity. To manage these challenges, it's important to communicate clearly with team members, stay organized, and proactively seek support from supervisors when complex issues arise. Embracing continuous learning and leveraging Amazon's internal resources can also help Problem Solvers adapt and excel in their roles.

What is the difference between Amazon Problem Solver vs Amazon Customer Service Associate?

AspectAmazon Problem SolverAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site, focused on resolving complex issuesRemote or on-site, handling customer inquiries
Employer & Industry UsageAmazon logistics, tech support, and troubleshooting teamsAmazon customer support centers and call centers
Common Search & ComparisonOften compared for troubleshooting and problem resolution rolesCompared for customer interaction and service roles

The Amazon Problem Solver typically handles complex issues requiring analytical skills, often in technical or logistics contexts, while the Amazon Customer Service Associate focuses on assisting customers with inquiries and support. Both roles are essential in Amazon's customer service ecosystem but differ in scope and responsibilities.

How to become an Amazon Problem Solver?

To become an Amazon Problem Solver, candidates typically need strong analytical and communication skills, experience in troubleshooting or customer service, and familiarity with Amazon's systems and policies. Relevant skills may include problem-solving, attention to detail, and proficiency with tools like CRM or ticketing software. A background in logistics, operations, or technical support can also be beneficial.

What does an Amazon Problem Solver do at Amazon?

An Amazon Problem Solver is responsible for resolving customer issues related to orders, deliveries, and account concerns by analyzing data and providing solutions. They often use tools like internal systems and communication platforms, working in a fast-paced environment to ensure customer satisfaction and operational efficiency.
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Amazon Problem Solver jobs near you
Infographic showing various Amazon Problem Solver job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Amazon Content Producer

Austin, TX • On-site

Kokopelli Capital
See more jobs at Kokopelli Capitalexternal

$40/hr

Other

Posted 12 days ago

Job description

About the Amazon Content Producer role:

The Amazon Content Producer is responsible for the end-to-end success of creative assets built specifically for Amazon. This role combines Amazon and ecomm marketplace expertise, creative strategy and hands-on production management to help brands create content that improves the quality and performance of their Amazon listings.

This role can successfully audit other ecommerce channels to determine what existing content can be effectively repurposed for Amazon, identify critical gaps and recommend the photo, video and infographic assets needed to improve performance.

The Producer serves as the client’s primary point of contact and is responsible for maintaining a positive relationship, managing scope and profitability and identifying opportunities to expand the account. They work across soona’s teams to coordinate schedules, crew, talent and resources while ensuring every asset meets the client’s goals, Amazon’s current requirements and soona’s quality standards.

soona’s Producers are entrepreneurially minded with a goal to expand the value of accounts, improve efficiency and quality over time and facilitate a positive experience for clients and internal teams.
This is a part-time contract or projects based position based in Denver, CO, Minneapolis, MN or Austin, TX that reports to Operations Leadership. This will be a hybrid role with expectation to come into the studio and office space for key projects and meetings.

About soona:

As a creative technology company, our mission is to make the internet a more beautiful place. Today, we do that by providing e-commerce brands with the solutions they need to create with confidence. With soona, brands can make, manage and measure their creative for whatever they sell and wherever they sell.

Key responsibilities include:
  • Client onboarding, project briefing, budget and scope management
  • Audit Amazon listings to identify content gaps and opportunities to improve product education, differentiation and conversion
  • Review brand websites and other e-commerce channels to determine what content can be effectively repurposed for Amazon
  • Recommend the photo, video, infographic, A+ Content and Brand Store assets needed to strengthen Amazon performance
  • Translate audit findings into clear creative briefs, shot lists and production plans
  • Lead projects from client onboarding and pre-production through live production, post-production and final delivery
  • Manage project scope, budgets, schedules, crew, talent and other production resources while protecting profitability
  • Ensure final assets meet Amazon specifications, client goals and soona’s quality standards
  • Serve as the client’s primary point of contact, managing expectations, feedback, timelines and deliverables
An ideal candidate:
  • Master problem solver, think outside the box and SOPs, self-starter and ability to work autonomously when needed
  • Manage the client expectations, timelines and deliverables from start to finish
  • Remain highly organized to ensure success across full process pre-production, live shoot, post-production and asset delivery
  • Has experience producing photo, video and infographic content specifically for Amazon
  • Understands Amazon listing images, video, infographics, A+ Content and Brand Store content
  • Stays current on Amazon’s evolving creative requirements, capabilities and best practices
  • Can confidently audit e-commerce content, make strategic recommendations and turn those recommendations into executable production plans
  • Is an entrepreneurial, highly organized and autonomous problem solver with exceptional communication skills
Has experience in:
  • 4+ years experience with high-touch client management and collaboration
  • 4+ years in photo and video production
  • Amazon-specific experience in content creation
  • Exceptional communication skills, both verbal and written
  • Analytical mindset, skilled at data input and reporting analysis
  • Thrives in a fast-pace, ever-changing startup environment
  • B.A. in relevant field
  • Proficient with G-Suite and project management tools
We can offer:
  • Hourly rate: starting at $40/hr, rate increase possible based on Amazon experience
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