We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service In this role, you will operate as a joint partner with Finance to drive ...
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service In this role, you will operate as a joint partner with Finance to drive ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... You will be responsible for the design, optimization and validation of high performance antennas in ...
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable ... You will be responsible for the design, optimization and validation of high performance antennas in ...
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service In this role, you will operate as a joint partner with Finance to drive ...
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service In this role, you will operate as a joint partner with Finance to drive ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
This role owns the full media ecosystem for Amazon Gaming (inclusive of Amazon Games Studios, Prime Gaming, and Luna) from long-term media planning and buying to real-time performance optimization ...
Senior Product Manager - Tech, SCOT-Fulfillment Optimization
Bellevue, WA · On-site
$142K - $188K/yr
Amazon's continued investment in this essential need for customers represents exciting challenges ... About the team Fulfillment Optimization (FO) is an organization within SCOT owning a suite of ...
Senior Product Manager - Tech, SCOT-Fulfillment Optimization
Bellevue, WA · On-site
$142K - $188K/yr
Amazon's continued investment in this essential need for customers represents exciting challenges ... About the team Fulfillment Optimization (FO) is an organization within SCOT owning a suite of ...
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
Senior Applied Scientist, Last Mile
Bellevue, WA · On-site
$103K - $141K/yr
Amazon's Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most ...
Senior Applied Scientist, Last Mile
Bellevue, WA · On-site
$103K - $141K/yr
Amazon's Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most ...
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
Sr Applied Scientist, Amazon Fulfillment Tech - Science
Bellevue, WA · On-site
$103K - $141K/yr
At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We ...
Sr Applied Scientist, Amazon Fulfillment Tech - Science
Bellevue, WA · On-site
$103K - $141K/yr
At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
Come join Amazon Key for Business to help transform the delivery experience for customers with ... optimization strategies that drive efficiency and scale across the team. You will partner with ...
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service. In this role, you will operate as a joint partner with Finance to drive ...
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service. In this role, you will operate as a joint partner with Finance to drive ...
At Amazon, our goal is to exceed the expectations of customers by ensuring that their orders are ... Data-Driven Marketing & Optimization * Translate insights into compelling, localized marketing ...
At Amazon, our goal is to exceed the expectations of customers by ensuring that their orders are ... Data-Driven Marketing & Optimization * Translate insights into compelling, localized marketing ...
At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We ...
At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We ...
Amazon Publisher Cloud (APC) is redefining how publishers and advertisers collaborate on data ... Own the end-to-end product spanning planning, activation, measurement, optimization, deal ...
Amazon Publisher Cloud (APC) is redefining how publishers and advertisers collaborate on data ... Own the end-to-end product spanning planning, activation, measurement, optimization, deal ...
Senior Product Manager (Tech), Global Planning, Amazon Leo
Bellevue, WA · On-site
$142K - $188K/yr
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
Senior Product Manager (Tech), Global Planning, Amazon Leo
Bellevue, WA · On-site
$142K - $188K/yr
You will also contribute to the build of Amazon Leo's planning optimization system, which combines demand signals across granular space and time units with statistical & economics models and AI ...
Senior Applied Scientist, Amazon Ads, Demand Tech , Amazon Advertising, Demand Tech
Palo Alto, CA · On-site
The Demand Tech team owns response prediction and incrementality models that power bid optimization across Amazon DSP and Sponsored Display - determining how billions of ad impressions are valued and ...
Senior Applied Scientist, Amazon Ads, Demand Tech , Amazon Advertising, Demand Tech
Palo Alto, CA · On-site
The Demand Tech team owns response prediction and incrementality models that power bid optimization across Amazon DSP and Sponsored Display - determining how billions of ad impressions are valued and ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization across Amazon DSP and Sponsored Display - determining how billions of ad impressions are valued and ...
The Demand Tech team owns response prediction and incrementality models that power bid optimization across Amazon DSP and Sponsored Display - determining how billions of ad impressions are valued and ...
Amazon Optimization information
See salary details
$43.12 is the 25th percentile. Wages below this are outliers.
$40.63 - $44.36
38% of jobs
The median wage is $47.81 / hr.
$44.36 - $48.10
14% of jobs
$48.10 - $51.84
0% of jobs
$51.84 - $55.57
0% of jobs
$55.57 - $59.31
0% of jobs
$59.31 - $63.05
0% of jobs
$63.05 - $66.78
0% of jobs
$66.78 - $70.52
16% of jobs
$72.51 is the 75th percentile. Wages above this are outliers.
$70.52 - $74.26
16% of jobs
$74.26 - $77.99
10% of jobs
$77.99 - $81.73
7% of jobs
$40
$59
$81
How much do amazon optimization jobs pay per hour?
Is Amazon layoff 30,000 employees?
What is an Amazon Optimization job?
An Amazon Optimization job involves improving product listings, advertising campaigns, and overall marketplace strategy to increase visibility, conversions, and sales on Amazon. This typically includes keyword research, SEO for product listings, managing ad spend, and analyzing performance data. Specialists in this role work to enhance rankings, optimize pricing strategies, and improve customer engagement to maximize profitability.
Is Amazon work from home a real thing?
What is the highest paying position in Amazon?
What is Amazon optimization?
What are some common challenges faced in an Amazon Optimization role?
One of the most common challenges in Amazon Optimization is keeping up with frequent algorithm changes and policy updates, which can impact product rankings and advertising strategies. Additionally, the highly competitive nature of the marketplace requires ongoing monitoring and adjustment of product listings, pricing, and ad campaigns. You may also need to collaborate closely with content creators, supply chain teams, and customer service to address product availability and maintain positive customer reviews. Success in this role often depends on your ability to quickly analyze data, respond to trends, and coordinate efforts across multiple departments. Mastering these challenges can lead to significant growth and advancement opportunities within e-commerce and digital marketing.
What are the key skills and qualifications needed to thrive in the Amazon Optimization position, and why are they important?
To thrive in Amazon Optimization, you need strong analytical skills, deep knowledge of Amazon Seller Central, listing optimization, and digital marketing strategies, often supported by relevant experience or certifications like Amazon Advertising. Proficiency in tools such as Helium 10, Jungle Scout, and Excel, along with understanding SEO and pay-per-click (PPC) advertising platforms, is essential. Attention to detail, adaptability, and clear communication skills stand out in this fast-paced environment. These competencies are crucial for maximizing product visibility, sales performance, and ensuring ongoing competitiveness on the Amazon marketplace.

Full-time
Posted 19 days ago
Amazon rating
7.4
Based on 6,889 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Customer Service (CS) is transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience that anticipates customer needs and continuously improves. To execute this transformation, we need to ensure our cloud infrastructure investments are optimized, efficient, and aligned with the future we are building.
We are seeking a Sr. Technical Program Manager to own AWS Service usage and budget optimization for Amazon Customer Service
In this role, you will operate as a joint partner with Finance to drive sustained cloud infrastructure efficiency outcomes. While Finance provides financial targets, variance analysis, and controllership mechanisms, you will bring the technical expertise to assess fleet efficiency, validate capacity assumptions, investigate cost drivers, and drive optimization execution across CS's AWS infrastructure portfolio.
You will own three critical pillars: Planning - consolidating fleet inputs, validating capacity assumptions, and ensuring plans reflect what teams are building; Technical Expertise - answering technical questions related to products and usage metrics, investigating Generative AI (Gen AI) adoption, usage efficiency, and cost drivers; and Optimization Execution - evaluating efficiency recommendations, coordinating with engineering teams, and driving execution. You will also represent CS by engaging with peer teams across Amazon to share and bring back best practices.
This role requires someone who can blend deep technical understanding of cloud infrastructure with business acumen and programmatic rigor
You will operate in ambiguity, influence cross-functional stakeholders across engineering, finance, and planning, and communicate effectively from engineers through senior leadership.
Key job responsibilities
- Serve as the AWS Service usage and budget optimization subject matter expert for Amazon Customer Service, partnering jointly with Finance to ensure accountability and sustained delivery of efficiency outcomes
- Own cross-fleet input consolidation, capacity validation, and business case articulation to ensure infrastructure plans reflect what teams are building
- Provide technical expertise on AWS products and usage metrics, investigating Gen AI adoption, usage efficiency, and infrastructure cost drivers
- Evaluate efficiency recommendations, coordinate with engineering teams, and drive optimization execution across CS's AWS fleet
- Conduct technical deep dives and infrastructure analysis to provide root-cause diagnosis and usage-level context that informs financial controllership
- Drive Weekly/Monthly Business Review coordination with fleet owners to ensure accountability for optimization commitments
- Represent CS by engaging with peer teams across Amazon to share best practices and bring back learnings
- Define the right mechanisms for cloud spend management and planning as CS transforms its service delivery operations
About the team
This role sits on a Business Planning and Organizational Excellence function within Amazon Customer Service that manages planning cycles, workforce operations, and provides strategic coordination across the org. We work at the intersection of technology and business strategy to ensure CS is making the right investment and efficiency decisions as we build the future of customer service at Amazon.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US