Amazon Ops Jobs (NOW HIRING)

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the small parcel logistics industry globally.
It's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage top technologies in big data and optimization techniques to operate high volume, low latency, and high availability services.
What will you do?
As a Principal PM, you will be responsible for defining and owning the strategic vision and roadmap for Sales tooling products in the Amazon Shipping organization. This leader will work closely with stakeholders from Sales, Sales Ops and Marketing Ops to recommend and implement products to support the organization's strategic objectives around improving sales productivity and efficiency, customer experience, and cost optimization.
The ideal candidate has a strong background in Sales tooling products (Salesforce, Highspot, ZoomInfo, Marketo) combined with a solid understanding of current technologies (e.g. APIs, mobile, GenAI). S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.
Key job responsibilities
- Define the strategic vision and own the long-term roadmap for Sales tooling products across the Shipping organization
- Partner with Sales, Sales Ops and Marketing Ops to identify and influence development of new products and services that drive productivity and efficiency
- Work directly with engineering to build exceptional products by integrating 3P products into the broader ecosystem
- Define user stories and product requirements while contributing to the technical design of new product implementation and features
- Engage with stakeholders to prioritize features and drive go-to-market strategies while making appropriate trade-offs to optimize time-to-market, and technical and business outcomes
- Influence executive leadership and drive alignment across multiple teams on long-term priorities
- Display self-starter mentality and the ability to dive below the surface to uncover the "so what" rather than just the symptoms
- Up to 10% travel
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Engineering, or a related field
- 7+ years of end to end product delivery experience
- Experience defining roadmap strategy and prioritizing deliverables for your team products
- Experience managing competing priorities and using metrics to drive business decisions
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- 10+ years of Salesforce ecosystem experience
PREFERRED QUALIFICATIONS
- Master's degree, or MBA in management, business administration, economics, engineering, marketing
- Experience with AI/ML technologies
- One or more Salesforce certifications
- Experience in logistics, shipping, or supply chain technology industries
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 161,900.00 - 219,000.00 USD annually
USA, WA, Bellevue - 161,900.00 - 219,000.00 USD annually