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Amazon Ops Jobs in Chicago, IL (NOW HIRING)

Amazon

Sr. Operations Manager

Joliet, IL · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance ... MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of ...

Amazon

Sr. Operations Manager

Markham, IL · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance ... MBA preferred Amazon is an equal opportunity employer and does not discriminate on the basis of ...

Pacvue

Sr. Director, Revenue Operations

Chicago, IL · On-site

... Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI ... Ops into a single end-to-end process. It requires deep, hands-on analysis of our pipeline ...

Lisinski Law Firm

Vice President of Intake

Chicago, IL · On-site

$180 - $280/hr

Enable Intake performance through Amazon Connect by driving platform adoption, leveraging real‑time monitoring and analytics for coaching and accountability, partnering with IT/Ops on CRM ...

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All JobsAmazon Ops JobsAmazon Ops Jobs in Chicago, IL

Amazon Ops information

See Chicago, IL salary details

$16

$62

$88

How much do amazon ops jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for amazon ops in Chicago, IL is $62.36, according to ZipRecruiter salary data. Most workers in this role earn between $52.26 and $71.59 per hour, depending on experience, location, and employer.

What is Amazon Ops?

Amazon Ops, short for Amazon Operations, refers to the teams and roles responsible for managing the flow of products from suppliers to customers. This includes overseeing warehouse operations, inventory management, transportation, delivery logistics, and customer fulfillment. Employees in Amazon Ops ensure that orders are processed efficiently, packages are shipped on time, and customers receive their items quickly. Amazon Ops roles are critical to maintaining Amazon's reputation for fast and reliable service.

What are some typical challenges faced by Amazon Ops team members during peak seasons, and how are they managed?

During peak seasons such as Prime Day and the holiday rush, Amazon Ops team members often encounter increased workloads, tighter deadlines, and higher pressure to meet performance targets. To manage these challenges, teams rely on clear communication, structured shift rotations, and robust support from management. Cross-functional collaboration and real-time problem-solving are key, with additional training and temporary staff often brought in to ensure smooth operations. Adaptability and teamwork are essential to maintaining efficiency and meeting customer expectations during these high-demand periods.

What are the key skills and qualifications needed to thrive as an Amazon Operations Manager, and why are they important?

To thrive as an Amazon Operations Manager, you need strong leadership, data analysis, process optimization skills, and a relevant degree such as business, supply chain, or engineering. Familiarity with warehouse management systems (WMS), data analytics tools, and Lean Six Sigma or similar certifications is highly valuable. Exceptional communication, problem-solving, and team management abilities help drive results and foster a positive work environment. These skills and qualifications are critical to ensuring efficient operations, meeting performance targets, and maintaining Amazon's standards for customer satisfaction.

What is the difference between Amazon Ops vs Amazon Warehouse Associate?

AspectAmazon OpsAmazon Warehouse Associate
Primary RoleOversees operational processes, manages logistics, and optimizes supply chain activitiesPerforms physical tasks like picking, packing, and shipping orders
Required SkillsLogistics knowledge, problem-solving, communication skillsPhysical stamina, attention to detail, ability to operate equipment
Work EnvironmentOffice and warehouse settings, managerial oversightPrimarily warehouse floor, physical labor
Common CertificationsLogistics or supply chain certifications (preferred)None required, on-the-job training provided

Amazon Ops roles focus on managing and optimizing warehouse operations, requiring some managerial skills and logistics knowledge. In contrast, Amazon Warehouse Associates perform hands-on tasks like packing and shipping. Both roles are essential in Amazon's supply chain but differ in responsibilities and skill requirements.

What are popular job titles related to Amazon Ops jobs in Chicago, IL?

For Amazon Ops jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Amazon Ops jobs in Chicago, IL look for?

The top searched job categories for Amazon Ops jobs in Chicago, IL are:

Amazon Ops jobs near you
Infographic showing various Amazon Ops job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $129,704 per year, or $62.4 per hour.

IT support Associate, Ops Tech Solutions (OTS)

Amazon

Romeoville, IL • On-site

Full-time

Medical, Retirement

Posted 11 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,126 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

About OpsTech IT
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handles support requests and procedures across the network.
- Assist in training new hires.
- Continuous learning of new technologies.
- Ability to support customers from multiple buildings in the area, as well as remote customers.
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation.
BASIC QUALIFICATIONS
- Experience working with computer systems and troubleshooting
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, Romeoville - 23.50 - 37.74 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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