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Alorica Jobs (NOW HIRING)

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Learning Delivery Associate

Saint Joseph, MO · On-site

Joseph, MO Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...

Alorica

Learning Delivery Associate

Corpus Christi, TX · On-site

$18/hr

ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of ...

Alorica

Computer Repair Technician

La Vergne, TN

$240/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Talent Acquisition Associate

Hialeah, FL · On-site

Manager Talent Acquisition ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world ...

Alorica

Customer Service Representative

Hialeah, FL · On-site

$14.50 - $19.75/hr

Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering ...

Alorica

Warehouse Associate

La Vergne, TN

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Computer Repair Technician

La Vergne, TN · On-site

$19 - $19.50/hr

Ongoing usage of computer systems How You'll Make an Impact  As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging ...

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How much do alorica jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for alorica in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

Is it hard to get hired at Alorica?

Getting hired at Alorica can vary depending on the position and location, but generally involves completing an application, passing a background check, and participating in an interview. Customer service roles often have a straightforward hiring process, especially if candidates have good communication skills and basic computer knowledge.

Can you work from home with Alorica?

Alorica offers remote customer service positions that allow employees to work from home, often requiring a reliable internet connection, a quiet workspace, and specific technical skills. Availability of remote work may depend on the role, location, and company policies at the time of application.

What is Alorica and what do employees do there?

Alorica is a global customer service outsourcing company that provides customer support, business process outsourcing (BPO), and other related services for various industries, including healthcare, technology, retail, and finance. Employees at Alorica typically work in roles such as customer service representatives, technical support agents, and team leaders, handling customer inquiries, troubleshooting issues, and ensuring client satisfaction through phone, chat, email, or social media channels. The company offers both work-from-home and on-site positions, focusing on delivering quality customer experiences for its clients.

What types of customer issues do Alorica agents typically handle, and how is support structured within the team?

Alorica agents are primarily responsible for addressing a wide variety of customer inquiries, which can range from billing questions and technical support to general product or service information, depending on the client account they are assigned to. Teams are usually organized by client or function, and support is provided through phone, chat, or email channels. Agents often work closely with team leads and quality assurance specialists, who offer guidance and feedback to ensure customer satisfaction and adherence to service standards. Regular team meetings and knowledge sharing are common, helping agents stay updated on process changes and best practices.

What is the difference between Alorica vs Customer Service Representative?

AspectAloricaCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote options, fast-pacedCall centers, remote options, fast-paced
Employer & IndustryMajor BPO company, customer service industryCustomer service roles across various industries
Common Search & ComparisonOften compared for job opportunities and work conditionsCommonly searched as a standard entry-level customer service role

Alorica and Customer Service Representative roles share similar credentials, work environments, and industry usage. While Alorica is a specific employer in the BPO sector, the Customer Service Representative is a broader job title found across many companies. The comparison helps job seekers understand the specific employer versus the general role.

How much does Alorica pay an hour?

Alorica customer service representatives typically earn between $10 and $15 per hour, depending on location, experience, and shift. The company often offers additional benefits and opportunities for advancement within its call center environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Alorica, and why are they important?

To thrive as a Customer Service Representative at Alorica, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities are crucial for delivering excellent customer experiences, resolving issues efficiently, and maintaining client satisfaction.

How much do you get paid at Alorica?

Pay at Alorica varies depending on the position, location, and experience, but entry-level customer service representatives typically earn around minimum wage or slightly above, with some roles offering hourly rates between $10 and $15. Employees may also receive benefits such as health insurance and paid time off, and pay can increase with tenure or additional responsibilities.
More about Alorica jobs
What cities are hiring for Alorica jobs? Cities with the most Alorica job openings:
What states have the most Alorica jobs? States with the most job openings for Alorica jobs include:
What job categories do people searching Alorica jobs look for? The top searched job categories for Alorica jobs are:
Alorica jobs near you
Infographic showing various Alorica job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, and 24% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Alorica

Plantation, FL • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers

Job description

Position: Customer Service Representative (must live within 45 Miles of Charleston WV)

Location: Work at Home (Must Live within 45 miles of Charleston WV)

Terms: Full-time

Pay: $13.50/hr


 

Join Team Alorica

At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!

But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.


 

At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.
  • High school diploma or GED
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented
Work Environment
  • Ongoing usage of phone and computer systems
  • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  
  • Alorica will provide the equipment you need to conduct your work which may include a webcam.
  • You will need to provide an Internet/Broadband Internet Connection -   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.  
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. 
Physical Demands
  • Constant sedentary work
Benefits
  • Health, dental, and vision coverage
  • PTO
  • 401K retirement plan 
  • Paid training
  • Employee discounts through client programs
  • Employee assistance program
Next Steps
  1. Place an application
  2. Complete your online assessment
  3. Our team will review your application
  4.  If selected to move forward, our team will follow up directly 

#AloricaUSA #Remote #CustomerServiceJobs

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

 

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
 
  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
  • Document call-related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Upsell current customers on new or enhanced services

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