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Alorica Jobs (NOW HIRING)

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Warehouse Associate (Temporary)

La Vergne, TN · On-site

$17 - $18.50/hr

Ongoing usage of computer systems How You'll Make an Impact  As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging ...

Alorica

Computer Repair Technician

La Vergne, TN · On-site

$240/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Talent Acquisition Associate

Hialeah, FL

Manager Talent Acquisition ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world ...

Alorica

Learning Delivery Associate

Saint Joseph, MO · On-site

ALORICA ACADEMY HOME PAGE (Connect and learn more about Step Up Programs, view different keys roles and competencies required) GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better ...

Alorica

Learning Delivery Associate

Saint Joseph, MO · On-site

ALORICA ACADEMY HOME PAGE (Connect and learn more about Step Up Programs, view different keys roles and competencies required) GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better ...

Alorica

Warehouse Associate (Temporary)

La Vergne, TN · On-site

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Ongoing usage of computer systems How You'll Make an Impact As part of team Alorica, you'll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from ...

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How much do alorica jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for alorica in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is Alorica and what do employees do there?

Alorica is a global customer service outsourcing company that provides customer support, business process outsourcing (BPO), and other related services for various industries, including healthcare, technology, retail, and finance. Employees at Alorica typically work in roles such as customer service representatives, technical support agents, and team leaders, handling customer inquiries, troubleshooting issues, and ensuring client satisfaction through phone, chat, email, or social media channels. The company offers both work-from-home and on-site positions, focusing on delivering quality customer experiences for its clients.

What types of customer issues do Alorica agents typically handle, and how is support structured within the team?

Alorica agents are primarily responsible for addressing a wide variety of customer inquiries, which can range from billing questions and technical support to general product or service information, depending on the client account they are assigned to. Teams are usually organized by client or function, and support is provided through phone, chat, or email channels. Agents often work closely with team leads and quality assurance specialists, who offer guidance and feedback to ensure customer satisfaction and adherence to service standards. Regular team meetings and knowledge sharing are common, helping agents stay updated on process changes and best practices.

What is the difference between Alorica vs Customer Service Representative?

AspectAloricaCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote options, fast-pacedCall centers, remote options, fast-paced
Employer & IndustryMajor BPO company, customer service industryCustomer service roles across various industries
Common Search & ComparisonOften compared for job opportunities and work conditionsCommonly searched as a standard entry-level customer service role

Alorica and Customer Service Representative roles share similar credentials, work environments, and industry usage. While Alorica is a specific employer in the BPO sector, the Customer Service Representative is a broader job title found across many companies. The comparison helps job seekers understand the specific employer versus the general role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Alorica, and why are they important?

To thrive as a Customer Service Representative at Alorica, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities are crucial for delivering excellent customer experiences, resolving issues efficiently, and maintaining client satisfaction.
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Alorica jobs near you
Warehouse Forklift Reach Truck Operator

Warehouse Forklift Reach Truck Operator

Alorica

La Vergne, TN

$18.50 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

40th of 71 rated call and contact centers

Job description

JOB DESCRIPTION

Warehouse Forklift Reach Truck Operator 

Location: 421 New Sanford Rd, La Vergne, TN 37086

Employment Type: Full-time, Pay: Base Pay is $18.50/hr with incentives up to $240 a month, that's up to $20/hr

Supporting: Computer Repair

About Us  

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.  

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.  

Here's What the Job Really Looks Like   

  • Regular work performed in a climate-controlled, warehouse environment
  • Ongoing usage of computer systems

How You'll Make an Impact  

As part of team Alorica, you’ll support our warehouse operations and will be trained on multiple parts of the warehouse floor, ranging from scanning in shipments, picking/packing, assessing returns/damaged products, and diagnostic checks.

QUALIFICATIONS

What'll Set You Up for Success  

Requirements:

  • High School Diploma or GED
  • Able to perform assigned duties with minimal supervision
  • Basic Math skills
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Independent worker with excellent organization skills
  • Reliable and dependable
  • Regular and on-time attendance is required

Physical Demands

  • Must be able to lift 30-50 pounds, without assistance repetitively
  • Ability to make repetitive movements including but not limited to bending or squatting
  • Must be able to stand and walk for long periods of time unassisted

For Internal Candidates:  

  • Must not be on any corrective action or performance plans  
  • Must have held your current position for 6+ months  
  • Must have relevant industry/program experience  
     

Location Note: We are only considering candidates and hiring for this position in the La Vergne, Tennessee area.

Why Alorica?  

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.  


TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.  
 

What We Offer:  

  • Bonus incentives up to $240 a month
  • Health, dental, and vision coverage with HSA options 
  • Paid time off 
  • Flexible pay options: daily or weekly pay 
  • 401(k) retirement plan 
  • Leadership development programs that really grow your career 
  • Open access courses through Alorica Academy 
  • Paid training and tuition reimbursement 
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more 
  • Employee assistance program for personal and professional support 
  • Additional voluntary benefits to meet your individual needs
  • Employee of the Month recognition, including a prime parking spot 
  • Monthly employee engagement activities 
  • Monthly birthday celebrations 
  • Marketplace with food and beverage options available for purchase 
  • Refrigeration available for personal meals 
  • Filtered ice and water stations 
  • Designated outdoor smoking area
     

Our Values  


Bold – We challenge conventions and take smart risks  
Relentless – We deliver results, no matter what it takes  
Connected – We work as One Alorica because we're stronger together  
True – We show up as our authentic selves, every single day  
 

Ready to Join Us?  


If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.  
 

Apply Today!

Equal Opportunity Employer – Veterans/Disabled  
 

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. 

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